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Tom Wood Porsche

Indianapolis, IN

4.6
248 Reviews

3473 E 96th St

Indianapolis, IN

46240

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Showing 248 reviews

October 04, 2020

This place is piece of crap, lire's people and don’t buy anything from them. I bought a Lincolin navigator 2015 from them and started broke down in less than a month right after I bought it,(back camera n More

by ahmed eldeeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Douthitt, George Wright, Ernie Alvarado
Oct 05, 2020 -

Tom Wood Porsche responded

Ahmed - I'm sorry that you're upset. We strive to be straightforward with our customers but I apologize if there was any confusion surrounding your purchase. I would be glad to speak with you about this directly to see what I can do to help. Don't hesitate to reach out to me directly so we can talk this through together. Thank you, George Wright - General Sales Manager - 317-848-6700

August 21, 2020

I bought a CPO Cayenne GTS from Tom Wood Porsche. Great experience and a fair price. Highly recommend you speak with Dan Borden (sales) and Sandra (finance). More

by Steve J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Borden, Sandra in finance
Aug 21, 2020 -

Tom Wood Porsche responded

Hi Steve, thank you for shopping with our Tom Wood Porsche team. Your experience with Dan and Sandra is a great example of the professional and accommodating service we strive to offer guests. It was a pleasure to work with you and we hope you are enjoying your Porsche Cayenne GTS!

August 14, 2020

Sales & Service. Dan Borden did a fantastic job working Sales & Service. Dan Borden did a fantastic job working with us on the New Cayenne. Really appreciated Brad (Finance Manager) welcoming us when we a More

by csellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Borden, Tom Kashman
Aug 14, 2020 -

Tom Wood Porsche responded

Thank you so much for the kind words about Dan, Brad, and Tom! We are very glad to hear that you've had positive experiences with both our Sales and Service teams. Enjoy your new Porsche Cayenne!

August 10, 2020

The service was started and completed in a timely manner. I appreciate the use of a loaner vehicle. Staff was courteous and knowledgeable. Car was returned clean. More

by hamstra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Wright, John Castle
Aug 10, 2020 -

Tom Wood Porsche responded

Thank you for trusting the Tom Wood Porsche team to get the job done! We are glad to hear that everything went smoothly during your recent visit and we look forward to working with you in the future!

August 09, 2020

Excellent sales rep. Richard Sellers was the prototype for what a sales representative should be. From the time of our arrival until the time we drove off the lot he was i More

by Eric Brown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sellers
Aug 10, 2020 -

Tom Wood Porsche responded

Hi Eric, thank you for reviewing Tom Wood Porsche and for giving a shout out to Richard. We're so excited to hear that he treated you with the 5-star service we strive to offer. Congrats on the purchase of your new Porsche and drive safely!

August 06, 2020

Excellent experience in both the sales department as well as service. Everyone took the time to make sure all my questions were answered thoroughly. Great group of people! More

by jdb
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, Barry Wickliff , John Castle
Aug 07, 2020 -

Tom Wood Porsche responded

We love to hear such kind words about our wonderful staff! Thank you for sharing and for choosing Tom Wood Porsche. We hope to earn your business again in the future!

August 06, 2020

High quality customer service. They go above and beyond to make sure my Porsche is maintained in top condition. They genuinely care about me as a customer. They represent the Porsche brand incredibly well More

by wbkarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, John Moses, Bryan Fleischmann, John Castle, Tom Kashman
Aug 06, 2020 -

Tom Wood Porsche responded

Thank you for the review! It is always a pleasure to assist you here at Tom Wood Porsche, and it means a lot to know that you enjoy working with us. We look forward to your next visit!

July 28, 2020

Joe and the rest of the guys in the service department really took it upon themselves to help me out when I was in a jam. I appreciate the calls back to understand my cars trouble as well as them explaini More

by Black 997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cordova
Jul 29, 2020 -

Tom Wood Porsche responded

Reviews like this one always make our day! We're so proud to hear that Joe and the rest of our team were able to help you out in a pinch, and deliver attentive, efficient, professional service. Thank you for trusting Tom Wood Porsche with your car repair needs - we'll always be just a call away if you need anything else!

July 20, 2020

They were awesome... they were out of loaners.when my car got towed and I never got on 🙁 but a good job. Clean car and pleasant people More

by Porsche cayanne
Recommend Dealer
Yes
Employees Worked With
John Castle, Tom Kashman
Jul 20, 2020 -

Tom Wood Porsche responded

We are very sorry that we weren't able to offer you a loaner but we are glad to hear that you had a positive experience overall with our team. Thank you for sharing this feedback! We hope we have the chance to deliver a five-star experience next time.

July 08, 2020

I had a tremendously positive experience purchasing a new 2020 Porsche Cayenne from Tom Wood Porsche in Indianapolis. The sales staff and management were very knowledgeable and have gone above and beyond be More

by mcarr727
Recommend Dealer
Yes
Employees Worked With
John Moses, Lee Douthitt, George Wright
Jul 08, 2020 -

Tom Wood Porsche responded

Congratulations on your beautiful new 2020 Porsche Cayenne, Matt! It means a lot that you would say our team went above and beyond. Thank you so much for trusting Tom Wood Porsche with this purchase!

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