Tom Wood Porsche
Indianapolis, IN
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911 GTS Custom Order Bryan and John were amazing. They were able to get an allocation for a hard to find Porsche GTS. I custom ordered a paint to sample color and it turne Bryan and John were amazing. They were able to get an allocation for a hard to find Porsche GTS. I custom ordered a paint to sample color and it turned out perfectly. My SA, Bryan, worked his tail off for me. There was great communication and service throughout ordering, production and delivery. Highly recommend Bryan, John and the whole Tom Wood Porsche team. More
Not impressed Uninformed, standoffish, and argumentative at times. NOT the kind of dealer representative I want to deal with up front. Makes me wonder how much as Uninformed, standoffish, and argumentative at times. NOT the kind of dealer representative I want to deal with up front. Makes me wonder how much assistance I'd have if a problem developed later. More
Horrible experience They Overbook, are unhelpful . In short not what you would expect from a luxury car dealership.Very very disappointing and frustrating experience.I ha They Overbook, are unhelpful . In short not what you would expect from a luxury car dealership.Very very disappointing and frustrating experience.I had my appointment scheduled two weeks prior to service and the morning off they informed me they didn’t have a loaner, furthermore they kept deferring my appointment without a firm date. More
Great people second car from them Bryan was great, stayed in touch as we took time to decide on our purchase and Jeremy head of service department was great with service - related ques Bryan was great, stayed in touch as we took time to decide on our purchase and Jeremy head of service department was great with service - related questions. More
Porsche service Fast service, friendly people who care about you. Will get you in immediately and always explain things in detail. Very helpful, listen carefully to t Fast service, friendly people who care about you. Will get you in immediately and always explain things in detail. Very helpful, listen carefully to the problem More
Excellent customer service Great service. Thanks Jeremy for getting my car in with such short notice!! This is the first timeI have been into Porsche . I was very impressed wit Great service. Thanks Jeremy for getting my car in with such short notice!! This is the first timeI have been into Porsche . I was very impressed with the friendliness of staff. They even went over several questions I had with some of the instrumental items. More
Tom Wood Porsche Service As always my experience with Tom Wood Porsche Service was excellent. I called and they got me in the next day. They did my yearly service and solved As always my experience with Tom Wood Porsche Service was excellent. I called and they got me in the next day. They did my yearly service and solved 2 problems I was having expeditiously and satisfactorily. They emailed me detailing my with all the work that needed to be done and the cost. They then emailed me when it was done and I could pay the invoice on line. I always feel confident trusting the care of my car to them. I would certainly consider the superb service I get at Tom Wood when deciding where to buy another car. More
Proper Treatment, Brief and Efficient Work I came into the dealership with a solid idea of what I wanted. While the exact car could not be found, they were able to provide me with several alter I came into the dealership with a solid idea of what I wanted. While the exact car could not be found, they were able to provide me with several alternatives in good time, and we were able to settle all accounts in a timely manner. They were never rude or uncourteous at any time. More
Great dealership Lee my sales person has always been informative and helpful and the service department is always very thorough. I’ve always greeted by name and never Lee my sales person has always been informative and helpful and the service department is always very thorough. I’ve always greeted by name and never have trouble getting an appointment since I travel two hours to get my Porsche worked on. More
Great staff I own a Macan Turbo, fantastic vehicle, sold to me by Lee Douthit at Tom Wood Porsche. Lee is a great guy and a pleasure to deal with. Doing busines I own a Macan Turbo, fantastic vehicle, sold to me by Lee Douthit at Tom Wood Porsche. Lee is a great guy and a pleasure to deal with. Doing business at this dealership is an enjoyable experience. I highly recommend Lee Douthit and Tom Wood Porsche. More