Tom Wood Porsche
Indianapolis, IN
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Great service . Friendly staff. Highly recommend Tom Wood Porsche. The new facility looks amazing and the amenities make you feel right at home. Ask for Joh . Friendly staff. Highly recommend Tom Wood Porsche. The new facility looks amazing and the amenities make you feel right at home. Ask for John Moses. More
Attentive and professional staff. My only complaint is that the first available appointment that they could give me to service my car was over a week from the time I called. My only complaint is that the first available appointment that they could give me to service my car was over a week from the time I called. More
We love your customer service people! We came in late in the day on Friday before the 4th of July holiday and the customer service people were very willing to stay late and assist us. We We came in late in the day on Friday before the 4th of July holiday and the customer service people were very willing to stay late and assist us. We will be back! You have earned our business! More
Service Did not have loaner ready Wanted gas topped for loaner or else charge Did not have paper work ready Did not know cost of service Did not have loaner ready Wanted gas topped for loaner or else charge Did not have paper work ready Did not know cost of service More
Outstanding Lee was outstanding! Very responsive , efficient and responsible. He is very knowledgeable and nice to my family. Lee knows the vehicle very to sugges Lee was outstanding! Very responsive , efficient and responsible. He is very knowledgeable and nice to my family. Lee knows the vehicle very to suggest certain options that would fit my personality/ desire. I twill recommend him anytime!! More
My Porsche Experience The reason for my five star review is the excellent focus on the customer. Richard Sellers is very knowledgeable and has great attention to detail. The reason for my five star review is the excellent focus on the customer. Richard Sellers is very knowledgeable and has great attention to detail. Very flexible and consistently looks for ways to accommodate the customer. Bill Edney provided great insight with regards to financing and terms that were most appealing to my situation. John Moses has a keen awareness of being able to anticipate the needs of the customer and providing exceptional customer satisfaction. Todd Wilson elevated my understanding of what is recommended when bringing in the Porsche for any reason so that I can experience a positive service call. More
Emergency Repair I was on my way from Chicago to Florida when my electrical systems started failing. I stopped at the dealership in hopes that they could get me back o I was on my way from Chicago to Florida when my electrical systems started failing. I stopped at the dealership in hopes that they could get me back on the road. The staff went above and beyond to get my car fixed and back on the road. I can't say enough positive things about the service I received. Thanks to Todd and everyone else there. More
Truly Exceptional Service Traveling through Indianapolis on a road trip, the drive shaft on my cayenne had failed and needed to be replaced. The kind folks get me in straight a Traveling through Indianapolis on a road trip, the drive shaft on my cayenne had failed and needed to be replaced. The kind folks get me in straight away, replaced the drive shaft and I was back on the road. I am very appreciative of their willingness to help an out of town traveler. More
Passion and Professionalism We visited Tom Wood with family -- I'm a Porsche owner already and we were hoping to introduce them to the marque. Everyone at the dealership was We visited Tom Wood with family -- I'm a Porsche owner already and we were hoping to introduce them to the marque. Everyone at the dealership was friendly and approachable and our sales experience with Barry was nothing short of spectacular. He's uncommonly knowledgeable about cars, from their engineering to the physics of how cars move. We learned a lot of new things, had a great time, and fell in love with a new Porsche. We brought our family here to show them what a different experience it can be, even compared to the other luxury brands they were familiar with. We were totally impressed. More
Always the Best Service experience of any dealer I have been using Jeremy Rodecap as Service Manager at Tom Wood Porsche for over 10 years. His expertise and honesty are very refreshing in the servic I have been using Jeremy Rodecap as Service Manager at Tom Wood Porsche for over 10 years. His expertise and honesty are very refreshing in the service industry. He has taken care of our Porsche since 2005 and always recommended what needs to be done on a routine basis as well as special items ( IMS update ) to keep it running a long time as we are keeping the car long term. We recently decided to do a makeover and added a new convertible top. It was in and out in a day and half and it looks like a new car. I recommend Jeremy and his service team very, very highly when looking for a team with integrity, fair costs and providing first class service no matter how small ( oil change) or big ( IMS) the service may be. R Schonberg More