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Tom Wood Subaru

Indianapolis, IN

4.8
1,181 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,181 reviews

July 01, 2026

Tony Birsfield is an excellent salesman. Had a 10:00 o’clock appointment for oil change and tire rotation and was out in a little over an hour. I’m very pleased with the dealership. More

by mikecauldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Tom Wood Subaru responded

We're glad to hear Tony and the team took great care of you! Thank you for choosing Tom Wood Subaru and sharing your feedback. We appreciate your business and look forward to seeing you again!

July 01, 2026

Service and sales associates are always friendly, efficient and knowledgeable, They show they care about my car as much as I do. More

by LCBwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Manns
Jul 01, 2026 -

Tom Wood Subaru responded

Thank you for sharing your awesome review! We are thrilled to hear that our team always takes such good care of you and your vehicle. See you next time at Tom Wood Subaru!

June 30, 2026

I didnt have an appointment but they got me in and was in and out in approximately 2 hours. The staff are super friendly. Jaquan kept me updated and got me a fair price for the work done. Its hard to find an More

by Subaru gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquan in Service
Jul 01, 2026 -

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru and for sharing your experience with our team! Your compliments mean a lot. We’ll pass along your kind words to Jaquan and the rest of the team!

June 30, 2026

Great Personalized service. Repairs completed on time. Updates given on the status of the repairs throughout the visit. More

by ed.galan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY VARCAK
Jun 30, 2026 -

Tom Wood Subaru responded

Thanks for sharing your feedback about your recent service experience! We are thrilled that you were satisfied with our prompt and thorough service. See you next time at Tom Wood Subaru!

June 30, 2026

I love coming to this dealership. They took care of my immediate problem, oil change, tire rotation and air filter and gave me recommendations on future service needed. The service gu More

by rebeccahc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cassidy, Jaquan Collier
Jun 30, 2026 -

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru and for sharing your experience with our team! We're happy to hear you enjoyed your visit.

June 28, 2026

Tony was awesome! Very friendly and knowledgeable. Such good service!! I was very happy today More

by Stephanieweitkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 30, 2026 -

Tom Wood Subaru responded

Thanks for trusting Tom Wood Subaru with your business! Tony and the team hope to welcome you back next time.

June 26, 2026

My experience is the service team is great. Today Abby and the woman who handles loaners went the extra mile for me. Today I had my car detailed, and it looks great. Both were friendly, knowle More

by L King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, gal who handles loaners
Jun 29, 2026 -

Tom Wood Subaru responded

We're grateful for your feedback! It's wonderful to know Abby and the loaner team provided exceptional service. We look forward to assisting you again at Tom Wood Subaru!

June 26, 2026

Car was taken in for normal service and some warranty work. Warranty work was rather involved so was given a loaner car. Work was done correctly and earlier than promised. Much appreciated More

by Mach58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfred Chan
Jun 26, 2026 -

Tom Wood Subaru responded

We’re glad to hear everything was completed to your satisfaction, and even ahead of schedule. Thank you for choosing Tom Wood Subaru and for sharing your experience.

June 24, 2026

Bought a 2026 Outback from Caleb Baker at Tom Wood Subaru last weekend. He was straight up about the numbers and didn't waste my time. Went in expecting the usual dealership runaround and it wasn't like that More

by QHoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Baker
Jun 25, 2026 -

Tom Wood Subaru responded

We’re delighted to hear about your positive experience with Caleb at Tom Wood Subaru. Thanks for choosing us -- and enjoy your new 2026 Subaru Outback!

June 23, 2026

They're very thorough, but they're very busy so it's kinda hard to get an oil change but we dropped it off and it was ready when we came back. They were honest about it. They were very busy ,so far we More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Tom Wood Subaru responded

John, thank you for sharing your feedback on Tom Wood Subaru. We truly appreciate your patience and understanding. See you next time!

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