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Tom Wood Subaru - Service Center

Indianapolis, IN

4.7
160 Reviews
Call Service Center (844) 281-8271

160 Reviews of Tom Wood Subaru - Service Center

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April 07, 2023

Michael, my service advisor was excellent in listening to my request and updating me after we idea were completed. More

by J Ramblin Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael A. Service Writer Express Service
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Apr 18, 2023 -

Tom Wood Subaru responded

Thank you for the review! We appreciate the kind feedback about Michael and hope to see you again at Tom Wood Subaru. Safe travels!

Helpful
March 23, 2023

Jerry the service manager and Joe the advisor were very good and so kind. Thank you More

by martinfamily0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Mar 23, 2023 -

Tom Wood Subaru responded

We are thrilled that you had such a positive experience with Jerry and Joe! Thank you for choosing Tom Wood Subaru and for sharing your support. Drive safely!

Helpful
February 25, 2023

Tom Wood Subaru Service is the best. They are honest, efficient, and reasonably priced. I have always had the service done quickly and properly. More

by Sockmonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cassidy
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Feb 27, 2023 -

Tom Wood Subaru responded

Thank you for the review! we are so glad to hear that you had a successful experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

Helpful
February 08, 2023

Love my Subaru and the excellent service I’ve received from Tom Wood. Always top notch and courteous. They are very thoughtful of customer satisfaction. More

by IndyQATester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shinholt
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Feb 08, 2023 -

Tom Wood Subaru responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

Helpful
January 23, 2023

Quick, efficient service, honest and fair. My go to for all services!! Will keep coming back. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Tom Wood Subaru responded

Thank you for trusting the Tom Wood Subaru team to deliver a great experience! We appreciate your business and these kind words.

Helpful
November 27, 2022

I was a walk-in and they were able to diagnose and fix my car within a few hours. I am very appreciative of the kindness and professionalism that Brandon showed me. More

by Tqc1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon 5 stars
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Nov 28, 2022 -

Tom Wood Subaru responded

Thank you for the great review! We are thrilled to hear that Brandon delivered such a successful service experience. Drive safely, and we hope to see you back again at Tom Wood Subaru!

Helpful
September 27, 2022

Excellent service. Joe Shanholt is superb. I think it is crazy that I have to write at least 25 words for this review. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shanholt
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Sep 27, 2022 -

Tom Wood Subaru responded

Dan, we are ecstatic to see that Joe made certain you had a successful visit to Tom Wood Subaru! Thank you for your feedback, and have a great day.

Helpful
September 14, 2022

Easy process from scheduling my service thru the quick service turnaround and the car wash before I picked up the car. More

by suzanneIrwin72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Tom Wood Subaru responded

Thank you for leaving Tom Wood Subaru a five-star review! We are happy to hear your services were completed quickly and that you are happy with the results. Until next time!

Helpful
August 31, 2022

Fredo in service always goes above and beyond taking care of customers! Always a pleasure bringing my car in here. More

by Abigail Carroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredo Rodriguez
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Aug 31, 2022 -

Tom Wood Subaru responded

We are delighted to have earned your business, Abigail! Thank you for choosing Tom Wood Subaru and for sharing an awesome review. We look forward to welcoming you back for your next visit!

Helpful
July 28, 2022

It’s my first time sending my car there and the price was good and everything worked out great More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Tom Wood Subaru responded

Ed–Thank you for sharing your satisfactory experience with our team at Tom Wood Subaru. We are grateful for your business and hope to see you again!

Helpful
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