Tom Wood Toyota

Relaxing purchase Our salesman Derrick Martin was the best. He helped make the purchase a pleasurable and relaxing experience. Never tried to sell something we didn’t w Our salesman Derrick Martin was the best. He helped make the purchase a pleasurable and relaxing experience. Never tried to sell something we didn’t want or rush us to make a decision. Take my advice and go to Tom Wood Toyota and ask for Derrick. Finance Manager was great as well and a pleasure to work with. More

Wiring issue, with a easy fix Went in for wiring issue, thinking i have a frayed wire in the bulk head pass through. Two hours of diagnostic later, it was a wiring connection behin Went in for wiring issue, thinking i have a frayed wire in the bulk head pass through. Two hours of diagnostic later, it was a wiring connection behind the fuse panel came loose. I will be keeping my eye on it in the future More

Andrea Taylor Searching for a new vehicle in my price range is not easy. I wanted more than I could afford. Andrea Taylor - sales manager at TW Toyota went above an Searching for a new vehicle in my price range is not easy. I wanted more than I could afford. Andrea Taylor - sales manager at TW Toyota went above and beyond to help me find a car that worked for me. I cannot tell you how much I appreciate her and all the work and effort to accommodate my demands. She deserves a gold star for quality and excellence in customer service. I will refer all my friends and family to her. More

Nice place Very cordial and respectful people. If you go there with appointment 1 hour for oil change that is not bad with free car wash. While you enjoy hot co Very cordial and respectful people. If you go there with appointment 1 hour for oil change that is not bad with free car wash. While you enjoy hot coffee. I love the place More

Service fees too high Brought in 1 of my cars for oil change and tire rotation. At first was told $80 for oil change..way, way too expensive! I told my service underwriter Brought in 1 of my cars for oil change and tire rotation. At first was told $80 for oil change..way, way too expensive! I told my service underwriter (Justin Lewis) that this was much more than I was used to paying ($34) and I would have to go elsewhere for future service. Justin went the extra mile and found out there was a special going on that was within what I had expected to be reasonable. He was very courteous and professional and said that the dealership would not want to loose my business, which I appreciated. I will be back as long as I feel that I am not being charged “crazy” service fees. The new dealership is very nice, but I don’t want to feel that i’m Being “ripped off” to pay for it. Please re-evaluate your service fees, I can’t be the only one who feels like this. More

Excellent service department They got me right in. My FJ was ready a lot faster than expected and they even washed it. Chad was very personable and let me know what other items They got me right in. My FJ was ready a lot faster than expected and they even washed it. Chad was very personable and let me know what other items were going to need some attention in the future. The service mananger Jeremy came out when I picked up my FJ to make sure I was completely satisfied. I would never take my FJ anywhere else to be serviced. More

Great service I think it was my first visit at this location &I loved it great service staff is very nice. Nice atmosphere perfect timming good job I think it was my first visit at this location &I loved it great service staff is very nice. Nice atmosphere perfect timming good job More

10K serv Everything was quick and went well. They gave me information about my vehicle that let me know that I needed an alignment. It is close to home so th Everything was quick and went well. They gave me information about my vehicle that let me know that I needed an alignment. It is close to home so that is a bonus. More

Great experience with Toyota Venza Toyota Venza is a great car. I enjoy every minute of driving it. It is very roomy inside of the car. The leather seat is very comfortable. It has the Toyota Venza is a great car. I enjoy every minute of driving it. It is very roomy inside of the car. The leather seat is very comfortable. It has the blue booth and perfect Audi system. The only thing I don’t really like it is the navigation system. I prefer to use my google map app. More

Once good luck, twice a pattern This is the second time I have purchased a new car from Tom Wood. It was a stress free experience each time and most importantly I never felt pressure This is the second time I have purchased a new car from Tom Wood. It was a stress free experience each time and most importantly I never felt pressured to commit to something I wasn’t interested in. Whether that was an upgraded package or a price I couldn’t afford. They made the price work for me and gave me a good price on my trade in. No fuss, no pressure, no lying is always what I am looking for when I make a significant purchase and got just that from Tom Wood each time. More