Tom Wood Volkswagen Noblesville

My experience with the staff at Tom Wood was excellent, everyone I interacted with from the sales team to the finance department were friendly, professional and attentive. At no point did i feel pressured everyone I interacted with from the sales team to the finance department were friendly, professional and attentive. At no point did i feel pressured by any of the staff, and Lauren and Mark went the extra mile to help me locate and reserve the exact GTI I was looking for before it even arrived on site at their dealership. Considering the scarcity of new vehicle inventory all over the country, the fact they only charged MSRP with no mark up was amazing! The entire process to test drive and purchase the car the day it was available took a whopping 90 minutes, which must be a record for the fastest sale ever! Tom Wood just picked up another loyal customer, and I plan on visiting Tom Wood dealerships for any future vehicle purchases should they arise. More

I would like to compliment Steve & the service crew. Steve was excellent from the point that I scheduled my appointment, updating me about my vehicle & the check out process. Steve was excellent from the point that I scheduled my appointment, updating me about my vehicle & the check out process. More

The service was excellent! The sales professional, Mark Jones, did his best to help me get the car I wanted as soon as possible. He was very professional. He used active listen The sales professional, Mark Jones, did his best to help me get the car I wanted as soon as possible. He was very professional. He used active listening to identify my needs and helped find the best deals. After going to several car dealerships that were not successful at meeting my needs, Tom Wood Volkswagen was the solution. They value my inquiry and prioritized my individual need. When they told you elsewhere that there is no plan for you, come to Volkswagen they will do all they can to make it happen. I would recommend Mark to others for the quality of service and individual treatment I was able to received at Tom Wood Volkswagen in Noblesville! Thanks More

I met a very calm and well-mannered rep call, Charles. He was very professional and business-oriented. He gave me top-class customer service, which I enjoyed. He was with another gentleman. I truly apprec He was very professional and business-oriented. He gave me top-class customer service, which I enjoyed. He was with another gentleman. I truly appreciate their support. More

Very well done from start to finish. Thank you for your excellent service. See you later this year for my annual service. Liked how they looked at the vehicle from front to back. excellent service. See you later this year for my annual service. Liked how they looked at the vehicle from front to back. More

Tom Wood has an amazing service department! They have my business for life. They went above and beyond during this tough holiday season and got us back on the road with quality workmanship and EXCELLENT CUS business for life. They went above and beyond during this tough holiday season and got us back on the road with quality workmanship and EXCELLENT CUSTOMER SERVICE!! Thank you so much for all of your help. I want to personally recognize and Thank the mechanic, Nathan Hertzing, Steve McGuuire, Brian Brunk and Victor Combs in the service department. Nathan worked extra time on the vehicle so it would be ready when promised even though the job was bigger than once thought. Steve, Brian and Victor were always friendly and very helpful. I can’t Thank You all enough! More

Very professional. Treat you like a valued customer when purchasing or when you bring your vehicle to be serviced. purchasing or when you bring your vehicle to be serviced. More

Easy buying process, making a good experience for every one in the buying process. Thanks one in the buying process. Thanks More

My sales person, Mikel was great, everyone there was pleasant to work with. The sales and finance staff I dealt with were extremely helpful and constantly asked if there were any questions I had. pleasant to work with. The sales and finance staff I dealt with were extremely helpful and constantly asked if there were any questions I had. More

Great first time using this service department. The were thorough and honest. Will use them again. thorough and honest. Will use them again. More