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Tom Wood Volkswagen
Indianapolis, IN
411 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 411 reviews
October 28, 2020
We had a great experience, I would highly recommend Tom Wood Volkwagen. Our salesman Michael Garton was GREAT, very helpful and did a wonderful job explaining everything about the Atlas. We are very satisf Wood Volkwagen. Our salesman Michael Garton was GREAT, very helpful and did a wonderful job explaining everything about the Atlas. We are very satisfied with the way we were treated. More
by Kevin
Employees Worked With
October 13, 2020
I had my car in for a manufactures recall I dealt with Brian. in the service department and he did a terrific job of communicating and clarifying any questions that I had Brian. in the service department and he did a terrific job of communicating and clarifying any questions that I had More
by Steveover
Employees Worked With
Brian
September 25, 2020
Always honest, respectful and polite. They offer the best used car warranty in the state. This is the second car I have purchased from them. And will in the future used car warranty in the state. This is the second car I have purchased from them. And will in the future More
by rickm
Employees Worked With
Drew Kirshhoff
September 22, 2020
I have used this service dept for 20 years. This is the first time I’m not happy. They wanted to charge me over $1400 for a n ew alternator. I went elsewhere and got it done for $600. Also told me I neede first time I’m not happy. They wanted to charge me over $1400 for a n ew alternator. I went elsewhere and got it done for $600. Also told me I needed a new battery, I didn’t. And needed new wiper blades. I didn’t. Not happy this time around. Will go go elsewhere from now on. More
by Pam
Employees Worked With
Brian
September 08, 2020
Love the Atlas!! Stephan was very attentive and helpful. Came right up to us on a busy Saturday but wasn’t overbearing. Took the time make a good deal for both of us. Came right up to us on a busy Saturday but wasn’t overbearing. Took the time make a good deal for both of us. More
by Dfmhinshaw
Employees Worked With
August 20, 2020
I would highly recommend Michael Garton when purchasing a vehicle from Tom Wood Volkswagen. Michael was extremely helpful without being pushy.... Not often do you walk into dealership and get treated like a vehicle from Tom Wood Volkswagen. Michael was extremely helpful without being pushy.... Not often do you walk into dealership and get treated like a friend! We had a great experience and will be back again with our purchases in the future. More
by Jason C.
July 31, 2020
Ask for John Pittman! He's exceptional! Our A to Z experience was amazing!!! Erika Cooper was awesome too in the Finance Dept! We are so happy! experience was amazing!!! Erika Cooper was awesome too in the Finance Dept! We are so happy! More
by leighbrookem83
Employees Worked With
Erika Cooper , John Pittman
July 06, 2020
What a great experience! Admittedly, I was nervous about purchasing a new vehicle. My friends had just had bad experiences with salespersons and I kind of assumed I would too. The moment I walked in the d purchasing a new vehicle. My friends had just had bad experiences with salespersons and I kind of assumed I would too. The moment I walked in the door I was greeted with the most high energy & joyful human. John made the process so fun and super easy. Thank you, John! You clearly love your job and your knowledge of the vehicle was so refreshing. Seriously- go to John if you are thinking about a Volkswagen! More
by Amye
Employees Worked With
John Pittman
July 05, 2020
Sales Rep John Pittman III at Tom Woods VW Indianapolis provided excellent detail service. I would recommend anyone looking for a VW go see Pittman provided excellent detail service. I would recommend anyone looking for a VW go see Pittman More
by Actionbp
Employees Worked With
John Pittman
June 30, 2020
I went in for oil change service. The dealership is clean people are very polite and there are amenities and kind of a museum. My only complaint is it took so long. people are very polite and there are amenities and kind of a museum. My only complaint is it took so long. More
by kurtpratt
Employees Worked With
Da'Shawn Jackson
