Tonkin Gladstone Hyundai

Mind you, the core service performed was fine (I believe). I bought the vehicle at the dealer, and it is convenient to utilize them for service. The routine 25K mile service, multi-point inspectio believe). I bought the vehicle at the dealer, and it is convenient to utilize them for service. The routine 25K mile service, multi-point inspection, and changed an air filter. Dropping the vehicle off first thing in the morning, I had 60 miles range remaining, and I asked if they could put it on charge since I was not picking it up until after 4 pm. I was told "no problem", we'll put it on charge. This was great, given I have a 100 mile drive home, it would save me a charing stop. I go into service, pay my bill, and the car gets pulled around, I get my fob, and get in the car...and it still has only 60 miles on it. If they did not or would not charge it - that's fine, tell me that, set my expectations, but do not make a promise, confirm that you are going to do something and then completely drop the ball and not inform me. It is not really disappointment, it simply is a frustration with the failure of communication and follow-through. "ARGH!" So Ryan and John, I'll let you guys figure out what happened... More

I will always be back, because of unchanging great service… Than you, Gladstone service team. Happy Holidays!!! service… Than you, Gladstone service team. Happy Holidays!!! More

We had a great experience with Tonkin Hyundai and especially with Will. He was very patient with us over the six months we waited for our plug-in to arrive. We are happy with averaging 65 combined especially with Will. He was very patient with us over the six months we waited for our plug-in to arrive. We are happy with averaging 65 combined mpg! More

Always a pleasant experience, prompt, polite and greeted warmly. I look forward to seeing Ryan as he is genuine and most efficient. warmly. I look forward to seeing Ryan as he is genuine and most efficient. More

The service was fast and efficient! !!! I would highly recommend Tonkin Hyundai for service! They are very accommodating! !!! I would highly recommend Tonkin Hyundai for service! They are very accommodating! More

This dealership really has its act together. When there is a need for service, they set appointments, send friendly reminders, and are prepared when I arrive. They do their best to finish up in When there is a need for service, they set appointments, send friendly reminders, and are prepared when I arrive. They do their best to finish up in a timely manner. More

The service was fast and easy. The waiting area was comfortable. The staff seemed knowledgeable The waiting area was comfortable. The staff seemed knowledgeable More

Professional efficient service. I would highly recommend buying vehicles at this dealership. They went above and beyond what I could have expected. I would highly recommend buying vehicles at this dealership. They went above and beyond what I could have expected. More

Easy to work with and very nice, comfortable environment. Jesse and Logan are the ones to see! Jesse and Logan are the ones to see! More

Not direct with their service. Multiple delays. Didn’t perform the work I brought my car there for. Have a loaner with no gas in it like gaslight already on when I got it. Didn’t c Multiple delays. Didn’t perform the work I brought my car there for. Have a loaner with no gas in it like gaslight already on when I got it. Didn’t call like I asked. Poor service. Poor communication More