Tony Honda
Waipahu, HI
Filter Reviews by Keyword
By Type
4,195 Reviews of Tony Honda
When arriving there, I was informed that the building was under construction, and was informatively directed to the makeshift, outdoors (tent) lobby. It did not take long before I was guided into one of the under construction, and was informatively directed to the makeshift, outdoors (tent) lobby. It did not take long before I was guided into one of the lanes by staff member George Toro, who always makes me feel at home. Amazing, how he recognizes the car (as well as, other employees: Kikuchi, Pagan, Lompoc, Szameitat) and call me by name. Warm feelings are generated by this approach, as with the genuine display of respect, and the professional atmosphere, as well. I did not have a scheduled appointment for today's service, to which, Mr. Toro stated, not to worry, a malfunctioning battery is considered somewhat of an emergency. This, put me at ease. He immediately pulled out some gadget, to test the battery. Then, Mr. Kicuchi rendered (as always) a thoroughly informative and efficient service. And throughout my wait there, Mr. Toro would update me on the services' progress, while offering me free access to the coffee/snack area. Once again, it was a pleasant and great experience. More
Took 15min to get my car after I paid for service. Oil change and transmission/brake fluid flush took 2 hours. George Toro saw me waiting a long time and asked for my tag number, and got my car for m Oil change and transmission/brake fluid flush took 2 hours. George Toro saw me waiting a long time and asked for my tag number, and got my car for me. Very observant and courteous! Kaylah is a great service tech point person. She remembered me and my issues from before. More
Bought my first car from Uncle Kerry 10 years ago and knew I had to come back for the next one! Uncle Kerry always takes care of me and my family. Going above and beyond to help us with whatever we need. knew I had to come back for the next one! Uncle Kerry always takes care of me and my family. Going above and beyond to help us with whatever we need. Thank you, Uncle Kerry! More
Tony Group was so helpful and wonderful to work with. I had been in contact with Kerry Kobayashi for about 90 days while I was looking for a new vehicle. He was so patient, professional, and helpful. I had been in contact with Kerry Kobayashi for about 90 days while I was looking for a new vehicle. He was so patient, professional, and helpful. Once I decided on the vehicle needed to have things done to it and Gavin in the Service Department was fantastic to work with. Everyone was so accommodating, patient and so nice! Thank you so much Kerry you were the best! The dealership was so good I recommended you to a friend! More
Staff is very friendly and helpful. Would like to especially thank Kerry Watanabe who was the salesperson who assisted me. He was very patient, very caring and very knowledgeable abo Would like to especially thank Kerry Watanabe who was the salesperson who assisted me. He was very patient, very caring and very knowledgeable about Honda cars. I usually hate going to auto dealerships because I feel like the minute you drive up the salespeople are waiting to attack you like vultures, but Kerry changed my mind regarding this as he was not pushy at all just there in case we had a question or needed help with anything. He made my car buying experience an enjoyable one from start to finish. I was there until 11:00pm at night but it didn’t feel like it because Kerry is so friendly, just like talking story with family. Kerry Watanabe is surely an asset to your company and in the future if I know of anyone looking for a car I will surely recommend Tony Honda and to see Kerry Watanabe, he gives excellent customer service. I also must say that your finance manager Jay is awesome too! He is also very friendly, patient and gives excellent customer service too! More
Other than personality that Iven had his very genuine and passionate about his work which is I believe other sales consultants or other dealerships doesn’t have (that’s unfortunately for them) other than the passionate about his work which is I believe other sales consultants or other dealerships doesn’t have (that’s unfortunately for them) other than the personality Iven’s very helpful and knowledgeable in answering all of my questions. More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. More
Kris did his best to make sure I could see available cars with his associate when I showed up unexpectedly after our first phone contacts. He followed through expertly on seeing my pre-owned Fit was complete with his associate when I showed up unexpectedly after our first phone contacts. He followed through expertly on seeing my pre-owned Fit was completely checked after its body work and service check and delivered my car when I was unable to pick up. He was always professional and kind and helped me feel much more comfortable with the stressful circumstances of choosing a good reliable car. Kris was always making sure the process went smoothly and efficiently and we really thank him for his patience and thoughtfulness. More
Kris was professional friendly and especially conscientious. He made what ios potentially an anxiety producing experience much more comfortable with his step by step approach and patience. Kris a conscientious. He made what ios potentially an anxiety producing experience much more comfortable with his step by step approach and patience. Kris and Ethan did a great job delivering my car safely after my purchase. More




















