Tony Honda

Total all around great service experience! I had to change my brake pads as my brakes were squeaking and I was told my brake pads had about 6 months of life left. Here I am 6 mths later and re I had to change my brake pads as my brakes were squeaking and I was told my brake pads had about 6 months of life left. Here I am 6 mths later and ready to get the servicing done. Wade is my usual service rep and he was amazing as always. I told him I would wait but he told me the servicing may take awhile so he arranged shuttle service to drop me off at home and pick me up with Judi. Judi was great and I had a couple of great conversations with her along the ride. When I came back to the service area my car was done and the bill was cheaper than first expected and I was on my way home with clean oil, new brake pads, a free car wash coupon, and no squeaks. Great service experience! More

First-time Car Buyer The entire dealer staff was very helpful and professional, listened to what I explained I needed and helped me to the best of their ability to help m The entire dealer staff was very helpful and professional, listened to what I explained I needed and helped me to the best of their ability to help me find the right car for me. I was only disappointed that the car I chose wasn’t available in the color I wanted at the time, but I left satisfied and at peace with the alternative grey. Moi and Iven were the most friendly and warm staff there and I appreciate how they helped me feel at ease and took the time to make sure I was taken care of, even after the purchase. Thanks Tony Honda! More

Customer service you can truly depend on! Mr. Goerge Toro provided us a ride back to our home while our car was in for an airbag inspection. The shuttle was out and we were unaware that to use Mr. Goerge Toro provided us a ride back to our home while our car was in for an airbag inspection. The shuttle was out and we were unaware that to use the shuttle service, you had to have made a reservation with the service desk. Mr. Toro used a company car to bring us back home. When we thanked him for going out of his way, he told us, "This is just our normal service insuring our customers are taken care of and that you enjoy your experience here at Tony Honda." We can recall one experience there at Tony Honda that was far from enjoyable, but even then we were given outstanding customer service. We extend our warmest Aloha to Mr. Toro and Tony Honda for their continued attention to providing us with the highest standards of service and their genuine appreciation for us as "extended ohana". Mahalo! More

Well done Keoki! We took our parents on 4th of July to look and test drive a HRV. Keoki was the sales person who greeted us at the door. Seeing the elderly parents, We took our parents on 4th of July to look and test drive a HRV. Keoki was the sales person who greeted us at the door. Seeing the elderly parents, he got us comfortably seated and ask some questions about the car, then went out and pick out the car and parked under the shade so my mom and dad (on oxygen) can view comfortably. We end up leasing the car, which Keoki tried very hard to get us the price to fit my parents budget. We were very happy with Keoki’s personal attention and his consideration for us, especially our elderly parents. More

Naurene and her professional follow-up Very pleased with the service. Came on a Sunday from an original visit on a Friday and the follow-up went as wanted. She provided attention to our wan Very pleased with the service. Came on a Sunday from an original visit on a Friday and the follow-up went as wanted. She provided attention to our wants and helped with what we needed since we didnt drive away with a new car two days prior. But the focus she had and patience was appreciated. I knew what I wanted and wanted to drive away this time around with a brand new car. Thanks Naurene for all the assistance and making me like a valued customer as I originally hadnt. More

Over the top service, every time I leased a Honda CRV in October 2015. I have been truly impressed by the excellent service I have received every time I have brought my car to Tony H I leased a Honda CRV in October 2015. I have been truly impressed by the excellent service I have received every time I have brought my car to Tony Honda for service. I have worked with a number of Service Advisors and each one of them has provided great customer care. John V. was no exception. He was friendly, attentive and kept me updated on the status of my car throughout the day, as I had obtained a rental car to use during the service period. I have been able to schedule service for my car with a minimal wait time, whenever I have needed it, and have always been satisfied by a job well done. My lease period ends soon, but I will definitely be sticking with Tony Honda for my next vehicle! More

Beyond Excellent Service! After a years worth of car troubles or not having a car, my husband and I had to find something reliable. Jared went far beyond our expectations and f After a years worth of car troubles or not having a car, my husband and I had to find something reliable. Jared went far beyond our expectations and found us a brand new car within our budget that was perfect for us. And Jared knew it!! My husband and I worried that we could not get approved but Jared worked hard to make sure that we got approved and that we had a good deal on the car. We couldn't have done it without Jared!! And we are very thankful for Jared's wonderful work ethic and thoughtfulness. More

I WAS MOST IMPRESSED WITH THE SERVICING THAT DAVID DIAZ GAVE DAVID DIAZ WAS A VERY GOOD TEACHER. HE WAS VERY PATIENT WITH AN OLD STUDENT WHO ASKED SO MANY QUESTIONS. WHEN I LEFT THE HONDA DEALERSHIP, I WAS MOS DAVID DIAZ WAS A VERY GOOD TEACHER. HE WAS VERY PATIENT WITH AN OLD STUDENT WHO ASKED SO MANY QUESTIONS. WHEN I LEFT THE HONDA DEALERSHIP, I WAS MOST APPRECIATIVE OF HIS PATIENCE AND KINDNESS. SINCE THAT TIME, I HAVE LET TWO OF MY FRIENDS KNOW ABOUT THE WARM AND PROFESSIONAL MANNER IN WHICH I LEARNED ABOUT THE AUTOMOBILE THAT I NOW ENJOY. I WISH THERE WERE MORE SALESMEN LIKE DAVID DIAZ. HE MAKES THE HONDA COMPANY ONE THAT IS VERY ATTRACTIVE TO POTENTIAL CUSTOMERS LIKE ME. More

HONDA CRV PURCHASE On June 24, 2018 we came into the Waipio Tony Honda. We had an awesome sales experience at Tony Honda. Keoki Dumlao was very knowledgeable about the On June 24, 2018 we came into the Waipio Tony Honda. We had an awesome sales experience at Tony Honda. Keoki Dumlao was very knowledgeable about the car that we were interested in and also was very patient with all our questions. He is the best car sales person that we have ever dealt with so we rate him as EXCELLENT! The Finance person Curtis Matsumoto was also EXCELLENT. He explained everything completely regarding our purchase documents and costs. He also advised us on the best way for our situation to complete our purchase. Awesome experience! More

2006 Honda Element From searching online for a second vehicle, to the ease of their website and response, all from Tony Honda have been a pleasure to work with. Quick re From searching online for a second vehicle, to the ease of their website and response, all from Tony Honda have been a pleasure to work with. Quick response for Jared Rego who was very accommodating in having the vehicle I wished to check out made ready, to Maria who greeted me and closed my sale. I am very satisfied with the whole process and the short time it took to get what I wanted. More