Tony Honda

Awesome Customer Service I felt very comfortable with your sales rep David Diaz for not being your typically "pushy" car salesman. He went into details explaining everything I felt very comfortable with your sales rep David Diaz for not being your typically "pushy" car salesman. He went into details explaining everything about our new Honda HRV that we leased. Daniel also did an awesome job explaining in details the paperwork we were signing Thank you guys!!! Great customer service More

Fooling Around My father and I went into Tony Honda and had exact idea of what car he wanted and told the sales person Naurene upfront that we were serious about buy My father and I went into Tony Honda and had exact idea of what car he wanted and told the sales person Naurene upfront that we were serious about buying the Clarity and that we did not want to fool around with the standard negotiating auto dealership practice. She was very pleasant and we sat down to discuss the cost, we made an offer and said if she could hit that price we were ready to buy the car. She left to talk to her manager and another gentleman came to talk to us, he said he could try to get $35,900 approved, our offer was $35,000. He advised that he could go down to $35,700 but we needed to meet him a part of the way. We could not come to an agreement so left. I later called Naurene and she advised that $35,700 was not a realistic sale price and that they could only offer us full MSRP, $37,490 + fees and that the offer that the gentleman made was just to negotiate and was not a real price. We also went to Windward Honda and i would give them a 4 star because the sales person was honest from the start and told us he could not do better than MSRP, I wish it was a better offer but at least they did not play fool games and waste our time. More

Awesome My salesman was Dustin Sonico he was good fast and easy to work with. The whole process was fast and I was out of there in a couple of hours My salesman was Dustin Sonico he was good fast and easy to work with. The whole process was fast and I was out of there in a couple of hours More

Enjoying my VW on Maui! Mahalo to Eric Stephens and Paul Lancaster for all your help in purchasing my VW on Oahu and shipping it to Maui. Car was clean and ready for the tes Mahalo to Eric Stephens and Paul Lancaster for all your help in purchasing my VW on Oahu and shipping it to Maui. Car was clean and ready for the test drive and purchased within an hour. More

Shuttle Driver Judi Gongab, Shuttle driver for Tony Honda, is a wonderful addition to the excellent service I receive every time I have my Honda Element serviced. Judi Gongab, Shuttle driver for Tony Honda, is a wonderful addition to the excellent service I receive every time I have my Honda Element serviced. Tasha is professional and genuine when I bring my car in for service, also. Mahalo Tony Honda! More

Shuttle driver Judi Gongob was an excellent shuttle driver. I like the way she drives, she is professional with her work. I like how she can communicate about anythi Judi Gongob was an excellent shuttle driver. I like the way she drives, she is professional with her work. I like how she can communicate about anything. Very knowledgeable about the road, and she drives safe and I feel like I didn’t had to worry about anything when she takes me home and pick me back up to the dealer. Very friendly, nice Lady, fun to carpool with. Over all I give her 100% score. Thanks Mrs. Judi Gongob awesome job well done.😊 More

Shuttle Driver Fantastic Shuttle Driver: Judi Gongob. Was on time and very friendly. Was an enjoyable ride back to tony Honda Dearlership to pick up my car. Fantastic Shuttle Driver: Judi Gongob. Was on time and very friendly. Was an enjoyable ride back to tony Honda Dearlership to pick up my car. More

Honda Purchase Your sales staff, David Dias and Rocky Duques, provided excellent knowledge of the car and were very patient with our decision. They were attentive an Your sales staff, David Dias and Rocky Duques, provided excellent knowledge of the car and were very patient with our decision. They were attentive and personal in their conversations with us. We are very satisfied with them and others in the area that were attentive to us. Mahalo for a great shopping experience at Tony Autoplex. More

Patient, Kind, and Comprehensive My husband and I went in to look at the Odyssey on Thursday. Keoki was very patient as we explored the models and features. There was no pressure for My husband and I went in to look at the Odyssey on Thursday. Keoki was very patient as we explored the models and features. There was no pressure for a sale- he understood how big of a purchase and commitment that this was for our family. He gave us his card when we said that we had to leave to pick up our kids and let us know that if we wanted to look at it again or test drive we could simply shoot him a text. Needless to say, we were back on Friday (the next day). We test drove the model that we were the most in love with and talked about colors. Keoki even had us do part of the test drive to the spare lot so that we could explore the rest of the inventory. Keoki structured the test drive so that both my husband and I could see how all the features worked and even allowed us to test out acceleration with a brief freeway drive. Once we got back to the dealership, we discussed trading in our well used Kia. Keoki was able to inspect the trade in and discuss possible values with his manager while still giving my husband and I space to discuss our plan and yet he kept us posted on his status. We moved to negotiations and after a brief back and forth arrived at a compromise. We had some time restraints we were working with in terms of picking up our kids from preschool and daycare. Keoki made it a point to notify the Accessories and Finance departments ahead of time, so all of those groups were aware of our situation and willing to help us move as quickly as possible. After Keoki, we worked with Cindy from accessories. Cindy worked through options and preferences and helped us with our tinting questions and concerns as well as options that make sense for the interior since our family is expanding. She laid out timelines for when everything could be ordered and installed. She was very patient, kind, and fun to work with. We then were able to work with Danny from finance. Danny was really knowledgeable and understanding about our questions and concerns. Because we are military, he worked with us to find a maintenance plan that worked for us no matter where we go. Finally, we worked with Keoki again on getting our new car to reflect our preferences. He even helped installed the carseats from our old vehicles. He was so patient about setting up everything for both of us and just kept re-iterating that if we needed anything- we could call or text at any time. Throughout the whole process we really appreciated Keoki's amazing communication skills and his low-pressure approach. Keoki really took the time to get to know us and move at our pace. I would definitely recommend this location and in particular, these people. They really did a great job making us feel secure and supported throughout the whole purchase process. More

Attentive to customers Judy was an excellent shuttle driver and very pleasant company. She was mindful of my baby and asked for help when we arrived at the dealership. Josh Judy was an excellent shuttle driver and very pleasant company. She was mindful of my baby and asked for help when we arrived at the dealership. Joshua was the contact person. Very attentive and good quality service. More