Tony Honda

I have brought my "Leased" HR-V Vehicle to the Service Center 5 times so far. I have had nothing but good experiences, and excellent service each and every time. I want to give Sean Kikuchi a COMMENDATION Center 5 times so far. I have had nothing but good experiences, and excellent service each and every time. I want to give Sean Kikuchi a COMMENDATION!!! He was very helpful in answering all my questions and being helpful in more ways than I can count!!!! A JOB WELL DONE!!! More

Super customer service for older model Honda. Sean Kikuchi set the bar for service advisors at Tony Honda. He diagnosed the issue and corrected the problem. He quarterbacked his team to identi Sean Kikuchi set the bar for service advisors at Tony Honda. He diagnosed the issue and corrected the problem. He quarterbacked his team to identify available parts and arrange for installation. This was a 4 hour job completed in 90 minutes! Ask for Sean Kikuchi at Tony Honda. More

The service department is very efficient and professional. The service agent was very helpful in explaining the 30K maintenance and answered all my questions, making sure I understood what was t professional. The service agent was very helpful in explaining the 30K maintenance and answered all my questions, making sure I understood what was to be done. Car battery testing equipment accuracy should be reviewed by the dealership. My battery was rated "Green" but failed in two days. I doubt this was associated with human error. Thanks to my service agent who addressed my concerns regarding this "hiccup", I am maintaining a 5-star rating for the dealership's service department. More

Tony Honda was clean, had snacks and drinks for us, and had really comfortable chairs while waiting. had really comfortable chairs while waiting. More

Fantastic customer service for routine maintenance of an older model Honda. Service advisor, Natasha H., represents the gold standard for service advisors at the dealership. She listened to my concerns, older model Honda. Service advisor, Natasha H., represents the gold standard for service advisors at the dealership. She listened to my concerns, was attentive to needs, kept me informed of progress, and committed to the estimate time to complete my service. More

Rewriting my review, didn’t realize there wasn’t another option to add about my sale guy, Kristoffoer Lum! Kris was welcoming the second we met him on site. He had a huge smile, had shaken all of our hands option to add about my sale guy, Kristoffoer Lum! Kris was welcoming the second we met him on site. He had a huge smile, had shaken all of our hands, and got right to it when showing us the pre-certified Honda Odyssey’s! Kris had an insurmountable amount of knowledge when it came to the odyssey and answering our questions. He was patient, kind, and surely made us laugh! He really went above and beyond for us when it came to our trade-in, and our entire buying experience. We couldn’t have asked for a better sales guy, and was pleased with our entire experience with him. I have bought cars from Tony Group in the past, but this transaction was a lot more tolerable and made the whole experience much better when having a great sales guy like Kris. Thank you Kris and Tony Honda for a memorable experience! We will be coming back, and Kris is definitely the reason!!! More

This dealership was great. Everyone was professional and polite. Edward Dun was my sales rep and he’s the best there. The process was fast, easy, and he answered all of my ques Everyone was professional and polite. Edward Dun was my sales rep and he’s the best there. The process was fast, easy, and he answered all of my questions along the process. More

From start to finish, everything went smoothly! Wes Osaki is very professional and easy to talk with. Wes Osaki is very professional and easy to talk with. More

This Dealership is my go to and Kris is the best customer service rep I’ve dealt with and I used to work in customer service. service rep I’ve dealt with and I used to work in customer service. More

Service was fast and everyone was full of aloha spirit at the service counter yet. George Toizo was great and brought my vehicle right to me after the service was complete. the service counter yet. George Toizo was great and brought my vehicle right to me after the service was complete. More