
Tony Honda
Waipahu, HI
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4,182 Reviews of Tony Honda
First experience was awesome! The sales consultant was very helpful and knew what was best for us. The finance person provided great customer service. The two sales men knew what s The sales consultant was very helpful and knew what was best for us. The finance person provided great customer service. The two sales men knew what situation my family and I were in and made sure we got a car that was affordable and at the right price. They made sure we were comfortable with our decision and made sure everything was process and done. The sales men who sold us the car was kind to show us around to the cars that were available for us. They were very patience and welcoming. This was an awesome first impression of this auto group dealership and I wouldn't regret coming to this dealership. More
Servicing We had an appointment for a service, but our paper work wasn't out. The guy that checked us in forgot to check on our paper work too, so that was a b We had an appointment for a service, but our paper work wasn't out. The guy that checked us in forgot to check on our paper work too, so that was a bit irritating. But once we were assisted by David Pagan, he made us feel much better and made the experience become great rather than irritating. There was one guy working in checking in cars working very hard. More
GREAT SERVICE We would like to comment on the outstanding customer service received by Tracie Komori, Tony Honda. We have been dealing with countless sales represen We would like to comment on the outstanding customer service received by Tracie Komori, Tony Honda. We have been dealing with countless sales representatives from multiple dealers over our lifetimes. Without a doubt, Tracie has been the best sales person we have dealt with in many years. From our first experience, she was professional, knowledgable and quick to ease our concerns making our experience a enjoyable and rememberable one. Tracie worked well with us to discuss our needs. Everything Tracie did was honest, straight forward and she delivered on our expectations, right through to the delivery of our shiny, new Honda Pilot. Tracie hospitality did not stop after the sale of our new car, she followed-up to ensure we were happy customers. We sincerely hope Tony Honda acknowledges their employees because Tracie Komori has displayed exemplary service and is absolutely a employee that represent the excellence of Honda. More
Great service from Joshua Lospoc and the Service Department I had picked a date to have some accessories installed in my newly purchase Honda Certified Pre-owned 2014 Accord. Joshus Lospoc contacted me and he I had picked a date to have some accessories installed in my newly purchase Honda Certified Pre-owned 2014 Accord. Joshus Lospoc contacted me and he was very flexible about setting the time to drop off my car. By the time I arrived at Tony Honda Joshua had already set up my use of another car and he estimated that it would be a very short turnaround time on my own car. And he was right! Joshua and the Service Department are fast. I really appreciate the great service from Joshua Lospoc and the Service Department More
Great I had a great experience buying my new car from Jacob. He was very friendly and really helped us with anything that we needed. If I need another new I had a great experience buying my new car from Jacob. He was very friendly and really helped us with anything that we needed. If I need another new car I will come see Jacob again. More
Service, Shuttle and Sales The 3 individuals I worked with were GREAT! Jacob Amadeo Natasha Helsham George Toro Can't say much for manager Moi Mabalot bought 3 cars in les The 3 individuals I worked with were GREAT! Jacob Amadeo Natasha Helsham George Toro Can't say much for manager Moi Mabalot bought 3 cars in less then 2 years was in a dealing today and was given one price for the vehicle then here comes the manager at the ending of the deal to say the car was priced wrong and raised it 10K how is that a customers fault. I believe the price advertised and I started the deal with should be honored. More
Recall coverup I just leased a civic last Saturday and on Monday I was told that Honda just released a recall notice and my new civic was included, so please arrange I just leased a civic last Saturday and on Monday I was told that Honda just released a recall notice and my new civic was included, so please arrange for service. I then found out on my own that the recall including my vin was issued last month. At first they asked me to bring the car in but after I told them I knew the recall occurred before I leased the car and requested they pick it up at my house, they did do that and got the part fixed. However that does not fix the dishonorable way they treated me. Not only for leasing me a car on recall but for covering it up by saying the notice from Honda came after the lease transaction. After I notified the Tony group of this issue someone called to apologize but told me they could not offer me anything more than a dash cover since the dealership did not make any money on my lease. I guess that's their driving force. More
Came through with great service once again!!! Had a low battery and neded a safety check. Brought my cars here for last ten years to the same service advisor. Even sees to it that I'm taken care o Had a low battery and neded a safety check. Brought my cars here for last ten years to the same service advisor. Even sees to it that I'm taken care of when he is on vacation. Signed my self up for many more years to come!! More
Couteous, professeional & attentive The Service team was amazing! They took great care of me & my car from the moment I pulled into the service area to the moment I left. I really appr The Service team was amazing! They took great care of me & my car from the moment I pulled into the service area to the moment I left. I really appreciated the awesome customer service (as well as the coffee)! More
Excellent in anyways !!!! Because of the calmed / reasonable/ honest behavior of the Sales Agent, Mr. David Diaz, I changed my mind that I would purchase the new car TODAY !! H Because of the calmed / reasonable/ honest behavior of the Sales Agent, Mr. David Diaz, I changed my mind that I would purchase the new car TODAY !! He did not mind that I took long time... undecided attitude. He patiently dealt with me. NOW, I have my brand new Honda Fit with me !!!!! Also, other members who took care of me,,, they were unbelievably polite, funny, respectfully, and kind . Thank YOU, all of you, so very much !!!!! More