Tony Honda
Waipahu, HI
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4,144 Reviews of Tony Honda
Sabrina was excellent. Exactly what a sales person should be; friendly & knowledgeable without being in the least bit pushy. Patient also, as we made three trips to the dea Exactly what a sales person should be; friendly & knowledgeable without being in the least bit pushy. Patient also, as we made three trips to the dealer before purchasing. She answered our questions, stood back while we looked around, then handled the purchase with ease. I'd definitely work with her again if I was looking for a new vehicle. More
I’ve been going to Tony Honda since 1998. Sean Kikuchi is my Service Advisor. He has been excellent by always reviewing the Service History of my current cars and proactively recommending n Sean Kikuchi is my Service Advisor. He has been excellent by always reviewing the Service History of my current cars and proactively recommending needed maintenance. I’ve also had to live/work in continental US (NewJersey, Pennsylvania, North Carolina,Georgia, Texas, California) and I can resolutely state Sean Kikuchi is the best Service Advisor I have had to work with in the 44 years I have owned/driven Honda Accord/Civic vehicles. I plan to buy my next hybrid Civic in 2025 from Tony Honda due the excellent service I always receive from Sean Kikuchi. More
Transaction was very easy. Professional Sales Consultant Iven Cunanan call and text me the instruction (online application) after a few minutes got approved unfortunately I won Professional Sales Consultant Iven Cunanan call and text me the instruction (online application) after a few minutes got approved unfortunately I won't be able to come so Iven came the next day (on his day off) to pick me up and I went back home with my new ride. I'm really amazed with Iven extra mile effort and makes car buying awesome experience so easy and convenience. I have referred my family & friends to see Iven Cunanan Executive & Professional Sales at Tony Honda. More
Dealership was filled with tons of helpful and experienced workers that didn't force a vehicle purchase on me, but opted to help find the best option. experienced workers that didn't force a vehicle purchase on me, but opted to help find the best option. More
My wife and I ent looking for a truck and worked with Darlyn, she was an absolutely amazing salesperson to work with. She answered all of our questions and understood what we needed in a truck. Even afte Darlyn, she was an absolutely amazing salesperson to work with. She answered all of our questions and understood what we needed in a truck. Even after the purchase she followed up to see everything was ok and if we needed anything else. Great customer service to say the least. Thank you for a great experience. More
I absolutely enjoyed my experience at Tony Honda. My sales associate, Nick, genuinely demonstrated his passion for his job and his focus on customer satisfaction. This was my first time ever going My sales associate, Nick, genuinely demonstrated his passion for his job and his focus on customer satisfaction. This was my first time ever going through the process of owning a new car and he made it so much fun while also being very informative. Overall, he was able to show me options that fit my lifestyle and I found one I loved. We stayed very late at the dealership but it was well worth it for the both of us. Thank you Tony Honda for the great and welcoming experience and thank you Nick for being a great sales worker and an awesome guy! More
I recently purchased 2022 Civic Sport Touring and with PPF/CERAMIC/RUSTGUARD. When I picked up my car after the ceramic/PPF/Rust guard, notice both driver/passenger side mirror, the PPF had bubble [not se PPF/CERAMIC/RUSTGUARD. When I picked up my car after the ceramic/PPF/Rust guard, notice both driver/passenger side mirror, the PPF had bubble [not sealed] properly. Very disappointed. I had to leave the vehicle there for re-work. Where was Quality Assurance Inspector after the job was accomplished? Very disappointed with the service. I wonder how my other services for CERAMIC and RUSTGUARD, were these done properly? More
Tony Hoda has treated my dad and I like we are valuable customers and that our choice will make us happy with the purchase we made. Thank you to Iven C. and Josh in service. customers and that our choice will make us happy with the purchase we made. Thank you to Iven C. and Josh in service. More
We had the best experience at Tony Honda dealership from service associate Jayce Mednick 12/18/2023. He was helpful, knowledgeable, and patiently answered our questions. Jayce is very personable, prof from service associate Jayce Mednick 12/18/2023. He was helpful, knowledgeable, and patiently answered our questions. Jayce is very personable, professional and the best positive representative of this dealership. Never having purchased a new car, I fell for all the add-ons. Two of these caused issues. Once when I asked in a normal tone a service associate a question, he was blatantly out of line with his sarcastic response. On a different problem we spoke nicely to the manager and he doesn't know how to speak to the customer even if you have to pretend to be nice, he couldn't do it. I've worked in customer service jobs 25 years and understand it is challenging especially if the customer is irate or unreasonable which I was not. It's too bad that a great representative like Jayce doesn't get compensation or recognition. We are very pleased with the car a 2018 Honda Civic Ex-T but Jayce is the only person in the areas of sales, finance (really sells additional contracts, etc.), service, and management that has left a positive impression and experience. More
Needed a new car due to our family growing. Iven was great to work with making the entire “car shopping” experience as smooth as possible. He kept us informed and updated with everything. Iven was great to work with making the entire “car shopping” experience as smooth as possible. He kept us informed and updated with everything. More