
Tony Honda
Waipahu, HI
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4,185 Reviews of Tony Honda
Saved the sale Things didn't start out well in my experience here, in fact, they sold the car that was put aside for me with my name on it. But the salesman, Woody, Things didn't start out well in my experience here, in fact, they sold the car that was put aside for me with my name on it. But the salesman, Woody, saved the deal by upgrading me at no cost and throwing in some extras. I was extremely happy after that, and would recommend these guys to anyone. Katherine in customer service was also especially helpful. In the end, their customer service got my business. More
Great Service Had the pleasure of working with Tracie and Tae. Both were extremely friendly and helpful throughout the entire process. They sat down and even went Had the pleasure of working with Tracie and Tae. Both were extremely friendly and helpful throughout the entire process. They sat down and even went over the functionality of the car's technology. Highly recommend to others. More
Service Very friendly. Been going to honda for about 4 years now. Always did a good job on my car. Able to answer all my questions. Thanks Tony Honda!! Very friendly. Been going to honda for about 4 years now. Always did a good job on my car. Able to answer all my questions. Thanks Tony Honda!! More
Great Service Wade is very knowledgeable in his field. I'll definitely recommend people to have their car serviced here because the staff are always friendly, help Wade is very knowledgeable in his field. I'll definitely recommend people to have their car serviced here because the staff are always friendly, helpful, and professional. More
Making it right Original rotator problem. Was not cut correct the first time. Brought back the van next day. Service advisor set time to pick up at 12:30 pm. Then Original rotator problem. Was not cut correct the first time. Brought back the van next day. Service advisor set time to pick up at 12:30 pm. Then changed the time to 1:30, 2:00, 2:30. My wife waited until 3:00 pm and the rotator was still not corrected. Despite our frustration there is a silver lining to the story. The service manager called the next day and explained what happened on their end. He apologized and told me he spoke to the employees involved to help them understand how this could have turned out better. He also changed the rotator, refueled and washed my van. The van was driven to my location and Tony Honda made it right. The service experience was handled perfectly despite the earlier setback. We all have mistakes that happen despite our intentions. It is what happens next that will make the difference. Thank you Kurtis and John for making it right. Aloha More
New Honda CRV I had been looking for a new family car as my wife and I are expecting a baby in late August. I had met with Michael Javines a few months ago and had I had been looking for a new family car as my wife and I are expecting a baby in late August. I had met with Michael Javines a few months ago and had told him what I was looking for. I had done the research and the Honda CRV was the vehicle I wanted to test drive. I told Michael to contact me in the summer when we get closer to our baby’s due date. He followed up well and was very kind throughout the process. I brought my wife in the other day to test drive the vehicle and told Michael that I would be in touch with him soon as we wanted to take advantage of the NEW SPECIALS going on with the offer ending July 7, 2014. We arrived at the dealer ready to fill out the paperwork, but were surprised by the final monthly payments as it was not what my wife and I were expecting. After being patient with us and negotiating with his office he was able to get us the CRV for a price that was comfortable for us and in line with what we had anticipated. He was gracious and a pleasure to work with. He cleaned up the car while we were signing the finance paperwork and showed my wife and I how to work the Bluetooth and radio features. Working in sales myself, I appreciated his follow up and working with us to get us the family car we wanted and needed. I’d highly recommend Michael to any friends or family who are in the market for a Honda. Thanks again for your help. More
Tony Honda and Andrew Jameson are AWESOME~ Never a bad service with Tony Honda! Andrew Jameson is by far one of the best service advisor's around! I always receive prompt, efficient and excel Never a bad service with Tony Honda! Andrew Jameson is by far one of the best service advisor's around! I always receive prompt, efficient and excellent service. I am always greeted by ALL employees and if my service will be more than a couple of hours, I have been able to request a loaner. Their timely response to any of my problems have always been perfect! Thank you Tony Honda for your wonderful service. This is THE MAIN reason my family sticks with your company...will never be able to find service as great as yours!! More
Had a great experience We just moved here from the mainland two days earlier. We were living out of a hotel and driving a rental car. We needed a new car with gps...fast!! We just moved here from the mainland two days earlier. We were living out of a hotel and driving a rental car. We needed a new car with gps...fast!!! Tracie and the rest of the Tony Honda team were wonderful to work with and fully understood our situation. Delivery of our vehicle was very quick. I look forward to heading back to Tony Honda if and when we decide to purchase a second car! More
Awesome Deal! It's my first time buying a new car, and it has been a great experience for me. Andre is very friendly and willing to help me to find the best car for It's my first time buying a new car, and it has been a great experience for me. Andre is very friendly and willing to help me to find the best car for me. Definitely recommend my friends to go Tony Honda in the future. More
Friendly Service Gheryme was very friendly and ready to help us with what we went there to look for. At first, we were just going to do some window shopping, and test Gheryme was very friendly and ready to help us with what we went there to look for. At first, we were just going to do some window shopping, and test drive the car we was shopping for because the other dealership was going to give us a better deal. We ended up saving time and got the car from him. Even though we would have saved a few thousand dollars, we decided to just stick with him in fear that the other dealership wouldn't give us the same service. Thanks Gheryme! More