Tony Honda

Great first car buying experience! This was my husband and mines first time buying a car. My husband and I were very nervous because this was our first time but Andre, our salesman was This was my husband and mines first time buying a car. My husband and I were very nervous because this was our first time but Andre, our salesman was very nice and made us feel really comfortable. I had a price that I wanted and we got it without even really having to go back and forth with Andre. It was honestly a no hassle buying experience. Our finance manager was also great. My husband has a good credit score but theres also not enough history and not enough loans that were taken from before to make us have a good interest rate. The first number that we got was going to be about 21% which is way too high. Andre was honest with us and told us that he understood if we couldnt buy the car at the percentage. A few minutes after we left, Andre called us back and told us that Marco, the finance guy, was able to get us a 7% interest rate which was great so we came back. We didnt ask for a lower interest rate because we knew that we were lucky to be even getting this rate but Marco just went ahead and told us that he made some calls and were able to get a 5.4% interest rate! Marco even dropped the base price of our car for us! We were thrilled! THANK YOU TONY HONDA! More

Service of Vehicle The reason for "Great" service is because every call from the beginning to end was very courteous and followed through with everything from tow truck The reason for "Great" service is because every call from the beginning to end was very courteous and followed through with everything from tow truck to rental car. Awesome service and quick repair!! As a business owner and a mother of 4, I am very grateful!! More

Great! Andrew had great customer service and tried to accomodate me in any way possible and also the service I received was really fast. Thank you again! Andrew had great customer service and tried to accomodate me in any way possible and also the service I received was really fast. Thank you again! More

A+++++ Dealership, I am a walking infomercial for life for the Tony Group. I recently purchased an Audi 8 from Tony Honda, this is the second car I have purchased from I am a walking infomercial for life for the Tony Group. I recently purchased an Audi 8 from Tony Honda, this is the second car I have purchased from Tony group in six months. Both times they have went above and beyond to assist me in staying within my monthly target. I have never experienced such a customer focused dealership in my years of buying cars. Scott was very professional and ensured me and my family were satisfied with our choice. Tony group should be the standard bearer of customer service in the industry. thank you Mr. E More

My First Tony Honda Service Experience On June 14, 2014/ Saturday, I had my first service appointment at Tony Honda for a basic oil and filter change and multi-point inspection at 8:15 am. On June 14, 2014/ Saturday, I had my first service appointment at Tony Honda for a basic oil and filter change and multi-point inspection at 8:15 am. When I got there I did not know where to go or what to do, so I walked into the service department and waited my turn to be helped. Andrew Jameson was my service consultant who helped me get service for my 2013 Honda Accord EX coupe. He explained what type of service will be done, estimated how long it will take and showed me where the waiting room was located and that refreshments will be provided. Andrew also said that there was an express service special that I should take advantage of. As this is "my first experience" at Tony Honda, I felt assured and happy to know that my car is being given the best service and care by my service consultant Andrew Jameson and the team at Tony Honda. Before you know it, my car came back in less time than anticipated. Andrew reviewed the results of service done on my car with me and brought up any concerns that I should know about in the future. This eased my mind to know that he is knowledgeable and thorough in the service of my car and made me consider about the importance of investing in after-service care for my Honda, being that I did not think about it when I first purchased my car. As I was finishing my session with Andrew, I had noticed other customers whom he was also helping before and after I had gotten there for my service appointment - he acknowledged his customers on a "first name basis" and had given them the same great service and showed a "genuine" concern for the care of their car being serviced. It seemed that some were new customers like myself, whereby others seemed like repeat customers whom he treated like "family". Even though this is "my first Tony Honda service experience", I am grateful that Tony Honda has people like Andrew Jameson. I look forward to continue having my car cared for by Andrew and the staff of the Service Department. Sincerely Jon Tolentino More

Awesome service at Honda!! Thank you for the excellent service and professionalism!! Had to get my Honda Odyssey serviced several times and service has been top notch every tim Thank you for the excellent service and professionalism!! Had to get my Honda Odyssey serviced several times and service has been top notch every time! From calling to schedule an appointment to dropping off my van and picking it up, procedures are fast and efficient. When I made my appointment this time for an oil and filter change, as well as a TPMS service, I had a bunch of questions about the estimated cost of each service and whether or not the TPMS was covered by insurance. The person whom I spoke to was helpful and friendly. She was able to answer my questions and also let me speak to a manager (I think...can't remember exactly) to make sure my question regarding the TPMS coverage was answered correctly. When I dropped off my van for servicing, I was impressed with how fast the crew worked on taking my info and setting up my car for the service. I did not have to wait one second after I turned off my engine to get out of my car!! In fact, by the time I looked around to make sure I took everything I needed before stepping out, it was prepped and ready to be driven off for service! I was told my car was going to be ready in 3 hours, but it was actually ready in 2 hours! Again, I was impressed with their efficiency. It took a whole 5-10 minutes to pay for my services, get my key and get my car. On top of that, I got a free car wash. Love the free car wash with every service!! My van sure needs a bath all the time! Bottom line: Would I recommend service at the Tony Honda Autoplex? Most definitely! Keep up the EXCELLENT service and professionalism. I will definitely be back, and will spread the word as well!! Thank you, Wade Szameitat and crew!! More

Always a great experience at Tony Honda I serviced my car since purchasing it new in 2008 and continue to do so past it's warranty because of the great service. All of the staff members with I serviced my car since purchasing it new in 2008 and continue to do so past it's warranty because of the great service. All of the staff members with whom I interact are friendly and knowledgeable of the services. Wade has been my primary service advisor for the past 5 years and I always appreciate how personable and budget conscious he is. He gives very detailed explanations of the car diagnostics and advises me on when I should anticipate other services (which helped me set aside money for any upcoming car maintenance as a college student and now as a 20-something year old professional). It is always wonderful to work with someone who genuinely cares about their customers. More

Excellant Service I came in for an oil change with no appt. Daniel Z. Took care of me immediately and I got my oil change and tires rotated because Daniel told me that I came in for an oil change with no appt. Daniel Z. Took care of me immediately and I got my oil change and tires rotated because Daniel told me that it was good to have it done every other oil change. I waited for the service and my son and I were walking around the parking lot outside to kill some time. Daniel came and found me to tell me my car was complete. Thats the kind of service that drives me back to Tony Honda because of professionalism like Daniel Z had. Thanks More

Great experience buying new car from Tracie Komori My husband and I stopped into Tony Honda to look at and test drive the 2014 Honda CRV. We were met by Tracie Komori and she immediately put us at eas My husband and I stopped into Tony Honda to look at and test drive the 2014 Honda CRV. We were met by Tracie Komori and she immediately put us at ease. She presents herself as straightforward, customer focused and knowledgeable about the product lines...and that is exactly what she is. She took the time to listen to our goals, answer our questions and give her honest opinion on what would be the best "next steps" for us. She didn't try and sell us on the most expensive model, because she had truly listened to our budget and our goals. We had already visited and test drove several other similar vehicles...and had not experienced the professionalism that we received from Tracie. She never pressured us nor used hard sell tactics. Tracie is approachable and easy to talk to. She really went the extra mile to locate a color that wasn't currently on the lot and went to bat for us with her sales manager to get us a great price and an "extra" accessory that we wanted. We really felt like she wanted us to be super satisfied with our selection, which is a win-win for everyone. We wholeheartedly appreciated our experience with Tracie and would recommend her to anyone looking to purchase a Honda. More

service was excellent Sean was very personable, and my problem/ question with my handsfree phone link was resolved with the help from Scott. Thank you to both of you. Ho Sean was very personable, and my problem/ question with my handsfree phone link was resolved with the help from Scott. Thank you to both of you. Honda is very lucky to have employees such as you! More