Tony Honda

I bought a 2014 Accord last night (3/6/14). Tracie made I bought a 2014 Accord last night (3/6/14). Tracie made the process smooth•easy•with no hassle. She has awesome customer service and is very valuable I bought a 2014 Accord last night (3/6/14). Tracie made the process smooth•easy•with no hassle. She has awesome customer service and is very valuable to Honda. I will DEFINITELY refer my family & friends to her. Good job Tracie. I am soooooo v e r y satisfied with my Accord. More

I've been going to Wade for many years now and Wade is a great Service Advisor. I rely on Wade for his knowledge and service and he is always friendly, honest and accommodating. He takes care of me b is a great Service Advisor. I rely on Wade for his knowledge and service and he is always friendly, honest and accommodating. He takes care of me by offering a car loaner without me even asking. I prefer to only schedule service through Wade because I know he will make sure my car is taken cared of. I told Wade he can't leave because when we buy our next Honda, we want to be sure that he will be around as our Service Advisor. More

I had purchased a 2014 crv on march 3, 2014 and would like to thank Tracie Komori for helping me. She had made the process so easy for & helped me in every way she possibly could. She was very informativ like to thank Tracie Komori for helping me. She had made the process so easy for & helped me in every way she possibly could. She was very informative, thorough, & pleasant through my whole experience. I would definately recommend others to see her when looking to purchase. I believe she is an extremely valuable worker & am sooo happy and thankful that I was able to purchase my vehicle through her. More

We had an issue with the overall experience (not particular to Saturday's visit). My wife brought in the vehicle for inspection and was told by the service tech that they would order the parts. Af particular to Saturday's visit). My wife brought in the vehicle for inspection and was told by the service tech that they would order the parts. After hearing nothing for over a week, my wife called back and spoke with the parts dept who said there was a mess up and the part was never ordered. Your folks then ordered and expedited the part and called when it was ready. We were given an appointment a week out and the actual service was not an issue. While there for service Andrew also id'd that our oil level was low and offered an oil change service which I accepted. When checking out, we were handling another part that needed to be ordered (crossing my fingers!) and after leaving realized that they hadn't offered me a military discount on the services (which they had done before and I thought was on the file). Regardless, I will have to be more on top of my game when coming to your dealership for service. Thankfully, the part wasn't critical and so the delay didn't cause a huge burden (besides nuisance) but from past experiences with other dealers a screw up like that would usually have ended up in the oil change being comp'd not charged full price. Given all those factors together, is why I gave an overall 3-4 rating. More

Kerry provided excellent customer service. He is an easy sales person to work with. He will do what he can to assist you. He made my new car purchase experience quick and pleasant. sales person to work with. He will do what he can to assist you. He made my new car purchase experience quick and pleasant. More

Thoroughly impressed with the professionalism, honesty, friendliness and efficiency of employees at Tony Honda. I'd like to single out in particular Mr. Kerry Kobayashi, our sales associate who is truly friendliness and efficiency of employees at Tony Honda. I'd like to single out in particular Mr. Kerry Kobayashi, our sales associate who is truly in a league of his own!! He went above and beyond what was necessary ( including insisting that he stay after closing to review extra car features for us after we purchased car) & always had a smile and warm disposition. Never made me feel rushed or pressured, & my experience was beyond satisfactory. They have created a customer for life!! More

I have rarely been disappointed with the service I have received here. I guess it depends on the service writer as when Wade helps us, it is always a home run. received here. I guess it depends on the service writer as when Wade helps us, it is always a home run. More

I'm very impressed with woody's overall customer service.he is very efficient and full of initiative. This is the best car purchase so far that I had. Excellent service!!! Thank you. service.he is very efficient and full of initiative. This is the best car purchase so far that I had. Excellent service!!! Thank you. More

Sean Kikuchi checked my car in for an oil change and safety check. He reviewed my service history and noted it had been almost 10 years since I had the transmission fluids changed. He is very good and safety check. He reviewed my service history and noted it had been almost 10 years since I had the transmission fluids changed. He is very good and clear in checking my car's maintenance history which I appreciate since have have 15 years of paper receipts on service that I would have to go through. Thanks Sean! More

Better service and experience with the service advisor this time. I was hesitate to bring my Honda Accord back to this location but John Vanhtha gave me what should be the normal. He kept me informed wi this time. I was hesitate to bring my Honda Accord back to this location but John Vanhtha gave me what should be the normal. He kept me informed with the progress and what service was being performed. More