Tony Honda

Worked with them through the internet prior to speaking with them over the phone. Helpful in the purchasing process, considering I had it shipped to the Big Island. Worked out well. with them over the phone. Helpful in the purchasing process, considering I had it shipped to the Big Island. Worked out well. More

I am a repeat customer with Tony Honda, and the reason is simple: great customer service! Mike Demello sold the first vehicle to me, and was very friendly and helpful during the whole process. Matt Chong was simple: great customer service! Mike Demello sold the first vehicle to me, and was very friendly and helpful during the whole process. Matt Chong was my most recent salesman, and he was also very friendly, courteous, and very helpful. I already knew what I wanted and what price range I wanted, and Matt helped provide everything I asked for. Curtis Matsumoto, the finance manager for both of my vehicles, was also very helpful, and expedited the financing with the best rates possible. Curtis also went above and beyond when I asked for my old license plates off my trade in vehicle to keep as a memento. Curtis got them for me, no questions asked. I recommend Tony Honda to all my friends, family, and coworkers to fulfill their car buying and car service needs. More

I came in looking for a car because the car i was driving was about to fall apart. These guys were absolutley wonderful!! I didnt have the best credit and i thought i couldnt get a car but these guys worked was about to fall apart. These guys were absolutley wonderful!! I didnt have the best credit and i thought i couldnt get a car but these guys worked harder than i could ever imagine to put me in a vehicle and they did it! I left in a 2011 honda civic with 7000 miles on it! These guys were amazing! Arnel and Curtis THANK YOU VERY MUCH! Customers for life! God bless happy holidays! More

My salesman Andre Machado was very helpful and knowledgeable thru the whole buying process......but.... a couple of days after the sale, my friends feedback told me I wished I had done things a li knowledgeable thru the whole buying process......but.... a couple of days after the sale, my friends feedback told me I wished I had done things a little more differently about the whole car buying scene. I should have asked to have some accessories thrown in on the deal.... like...tinted windows and body side molding. Now I have to pay that out of my own pocket. A lesson learned for the next car I buy. :-(( Will I ever go back to Tony Honda?? Don't know... More

Everything was great, couldn't ask for anything more. I'm satisfied for the service given and the vehicle I received. I decided to stop at your dealership before going over to Cutter Dodge in Pearl City I'm satisfied for the service given and the vehicle I received. I decided to stop at your dealership before going over to Cutter Dodge in Pearl City where I picked up my Van. More

For over 10 years, we have worked with Elmo Martinez and by far he is the best salesman! He was able to work out a great deal for us and the time it took for everything to get done was less than 2 hours! He by far he is the best salesman! He was able to work out a great deal for us and the time it took for everything to get done was less than 2 hours! He has an excellent work ethic and patience. I would definitely recommend Elmo to my friends and family without hesitation. We are happily enjoying our purchase and look forward to purchasing again from Tony Honda and working with Elmo Martinez! More

I will preface this review by saying that I did a lot of research before we bought our car. I researched dealers, vehicles and then finally price. I consulted Edmunds, True Car and Consumer Reports. I ha research before we bought our car. I researched dealers, vehicles and then finally price. I consulted Edmunds, True Car and Consumer Reports. I had heard horror stories about buying cars on the island. So much so, that I had also researched buying in California and shipping to Hawaii. That being said, I was truly armed to do battle. Not needed. After reading some reviews on-line I wasn't expecting a whole lot. But my experience was excellent. We negotiated to my price. Not theirs. I had confidence in my numbers and they hit it. If I over payed, that is on me, not them. Scott and Matt in the internet department worked with me to get my number and they did it painlessly. Very nice and cordial throughout the entire process. Mike completed the deal in finance and there were no surprises. All I can say is Mahalo for your efforts. Our son and our expected twin boys will be pleased with the car one day. Our son was already saying, "new car, new car" as we drove home. Excellent customer service from beginning to end. Happy Holidays J- More

If I could rate Elmo Martinez a 100, I would! He deserves the highest rating because: 1. he explained the features of the car very thoroughly 2. He gave us tips on how to care for the car such as deserves the highest rating because: 1. he explained the features of the car very thoroughly 2. He gave us tips on how to care for the car such as turning off the A/C and radio to prevent damage in the long run 3. We could sense that he genuinely cared for us just like a friend and not just someone he wanted to sell a car to. He made us feel very comfortable during the entire process. FYI: we met him for the first time today. 4. He advised us on the procedures of purchasing our first car and was very informative in his explanation. 5. He had great hospitality; he provided us with water and snacks and talked stories with us while we waited for our paperwork to be done. All in all, Elmo is a superb salesman. We will recommended him and Tony Honda to our friends and family! More

Mr Elmo Martinez was very helpful and very patience. He helped and makes it possible to get the right brand new car for us. I would recommend him to my friends and relatives to be their sales representativ helped and makes it possible to get the right brand new car for us. I would recommend him to my friends and relatives to be their sales representative. He's the person you can rely on. He answered all the questions we had without any hesitation and explained all the possibilities and other options that we have. Thanks for your help. More

this is the third time the dealer has serviced my wife's Acura. the first encounter was not too pleasant but the last 2 have been superb. Wade was especially pleasant and extremely helpful as a ser wife's Acura. the first encounter was not too pleasant but the last 2 have been superb. Wade was especially pleasant and extremely helpful as a service specialist. she definitely will use Tony Honda's service center again. More