Tony Honda

The Tony Honda service department led by Kurtis and Sean have always been great in providing excellent and prompt service when needed. They can always be trusted to take care of your vehicle. have always been great in providing excellent and prompt service when needed. They can always be trusted to take care of your vehicle. More

Brought my "old" Honda in for service, trying to fix an oil leak. The original estimate was quite expensive. Danny developed a plan to narrow down the problem to save us from having to complete to fix an oil leak. The original estimate was quite expensive. Danny developed a plan to narrow down the problem to save us from having to complete 2 separate services. He also uncovered shoddy work from other dealerships and ordered in parts to correct the problems. If we were not leaving the island I would request Danny every time. He understands that even though our Honda is 13 years old, she is still our car and we want to take care of her. (I did not receive this type of understanding/service from other members of your team). She has been dealer maintained since her day off the lot. Thank you again Danny! You are awesome!!!! More

I am extremely happy with my purchase from Tony Honda. I went into the dealership knowing what I wanted and Tracy and Ray were very helpful, friendly, and honest. They were diligent in explaining the proces went into the dealership knowing what I wanted and Tracy and Ray were very helpful, friendly, and honest. They were diligent in explaining the process, even though I knew what to expect with my trade in. I appreciated the fact that they worked with me even though I came into the dealership at almost closing time. Marco, the finance manager, was patient with my numerous questions and inquiries. Overall, this was a great experience, and I would recommend anyone to see Tracy or Ray for their vehicle needs. More

I had a very good experience with my salesman, Ray. He was courteous and very professional. He did not pressure me but wanted for me to make a decision based on the things we talked about. was courteous and very professional. He did not pressure me but wanted for me to make a decision based on the things we talked about. More

Tracie Komori is a professional car salesperson. She is the only female salesperson with Tony Honda and she kicks ---! She hard working and she know the cars that she sell inside and out. I purchased a 201 the only female salesperson with Tony Honda and she kicks ---! She hard working and she know the cars that she sell inside and out. I purchased a 2014 Honda Odessy (Touring). This vehicle was fully loaded and she knew all the gadgets that were in the car. I would truly recommend Tony Honda Waipahu to anyone would is interested in buying a new or used car. More

Sean makes automobile maintenance easy. He informs us when our maintenance is required and ensures we get in and out in an efficient manner. On this particular trip, I required more extensive preventativ when our maintenance is required and ensures we get in and out in an efficient manner. On this particular trip, I required more extensive preventative maintenance that required additional time, and since it was raining, he arranged a ride for me over to the local Starbucks so I could get a coffee and work on some administration. We bought our first Honda because we loved the Honda Pilot, however, we bought the second two Hondas over the past two years primarily because we knew we would receive exceptional service for the life of the cars. Sean is the benchmark for exceptional customer service, and Tony Honda has set the benchmark for exceptional automobile maintenance. I am a Business Professor, and I use my experiences at Tony Honda Service Center to help my students understand quality service. More

Matt was very helpful and honest showing me the options, letting me test drive the vehicle, I was never pressured into anything I did not want. letting me test drive the vehicle, I was never pressured into anything I did not want. More

During a routine oil change. Replaced my battery which During a routine oil change. Replaced my battery which was reading marginally low and still under warranty with a new one. Awesome service. Thank y During a routine oil change. Replaced my battery which was reading marginally low and still under warranty with a new one. Awesome service. Thank you very much. More

We knew what we wanted and other dealerships (Honda Windward) did not give us the service we expected. Kerry immediately responded and gave us options. We appreciated everything Kerry did for us and Windward) did not give us the service we expected. Kerry immediately responded and gave us options. We appreciated everything Kerry did for us and eventually made our purchase. We got exactly what we wanted. However, we rated price as OK because we expected a "better deal". We "ate it" because we loved the car, so decided to make the financial sacrifice. Other than that we thought Kerry, Aaron and our Finance Manager Curtis was great! More

Service was fast and I appreciated the concern and kindness of all the service staff including the shuttle drivers. Also last month I brought my 1996 civic in to change the timing belt and the service kindness of all the service staff including the shuttle drivers. Also last month I brought my 1996 civic in to change the timing belt and the service was just as good.l More