Tony Honda

I had my 2019 Honda CR-V serviced by Advisor, Sean Kikuchi, several times in the past. During those times, he was very helpful and understanding of my situation due to the condition of my car. Recen Kikuchi, several times in the past. During those times, he was very helpful and understanding of my situation due to the condition of my car. Recently, my low tire pressure indicator lit up on my dashboard and after confirming that the tire pressure was lower than normal, I contacted Tony Honda service and asked for Sean. He had already left for the day, but the girl who answered the service line said she would leave him an email message. I was expecting a call from him the next day when the Service department opened, but to my surprise, Sean contacted me about 20 minutes after getting the email. Knowing how risky it was to continue driving with an inadequately inflated tire, he advised me to come in to have it checked early the next day. If I had to make an appointment, I would not have gotten my tire fixed this quickly and moreover, I would have had to drive around with my spare tire, which is not the best scenario. Upon inspection of the tire the next morning, Sean noticed a piece of wired lodged in the tire. He suspected that was the cause of the slow leak. Within an hour, my tire was fixed and I was off to work. A very unfortunate thing happened 2 days after that and my low tire pressure indicator lit up again on my way to work. This was a day after the repair. Upon arriving at work, I checked my tire pressure and it showed 18 psi, which is about 50% lower than the recommended psi. I called Sean and he told me to come in that morning. Sure enough, there was a screw this time, in the same tire. Again, he had my tire fixed within the estimated hour and I was able to go back to work and not miss much of work. I cannot express how grateful I am for having Sean as my Service Advisor. Being a female with a sciatica issue, I'm not able to change a flat tire nor do I feel safe stopping on the side of the freeway or highway. Knowing Sean cares and understands my situation and having him go above and beyond to get the problem fixed is such a relief and gives me peace of mind. I would highly recommend Sean as the person to see. Get to know him and he will definitely take care of you. As I've said many times before, I hope the Dealership shows/gives him what he deserves, especially when he takes care of his customers. He is truly the best! Thanks again Sean! More

The overall outlook of this dealership is very clean and organized. The staff are very courteous from the very start. Their knowledge of their respective job and their professionalism is commendable. I l organized. The staff are very courteous from the very start. Their knowledge of their respective job and their professionalism is commendable. I like dealing with Sean K. He is always helpful and very efficient. I've been coming here 16 years for service. More

Sean is always very courteous and helpful. Very knowledgeable and we can always rely on him when our car needs servicing. Willing to go out of his way to help. knowledgeable and we can always rely on him when our car needs servicing. Willing to go out of his way to help. More

The sales person, Kris, the financial manager and the representative who sold the accessories were very helpful and efficient. Kris was very helpful in answering my questions about the various models an representative who sold the accessories were very helpful and efficient. Kris was very helpful in answering my questions about the various models and let me know about the lease special on the Honda Passport, which was a large factor in the decision to get it! More

Very easy to work with and very knowledgeable, really appreciated Wesley’s sales approach. Everyone I had to work with to close the deal was very easy going and no stress/pressure. Normally if I sense appreciated Wesley’s sales approach. Everyone I had to work with to close the deal was very easy going and no stress/pressure. Normally if I sense any type of pressure I will bolt for the door, not this time. Very happy with my customer experience mat this Tony Honda dealership! More

Jacob is the best, I would highly recommend him. He was very patient, kind, and attentive. My mom was looking for a new car, she came in with her ideal budget. Jacob showed us different options to accommo very patient, kind, and attentive. My mom was looking for a new car, she came in with her ideal budget. Jacob showed us different options to accommodate us and he got my mom the 2021 HR-V and she loves it. He truly has a heart to help and passion to make sure his customers love what they get and helped us so much. We will definitely be back to see him again! Can’t thank you enough Jacob for your superb service. More

Kris Lum worked very well with me during my visit here. He gave me an outstanding deal and I am satisfied with his great service. He gave me an outstanding deal and I am satisfied with his great service. More

I love new cars but dread the whole car buying process. Working with Jacob and Tony Honda changed all that! Everything was very transparent and simple. I will be looking forward to working with them for th Working with Jacob and Tony Honda changed all that! Everything was very transparent and simple. I will be looking forward to working with them for the next one! More

Amazing experience and wonderful services. Sabrina McBride was incredibly professional, dedicated and focused. I went home with a car and a smile. The Financial Department and Service team there makes McBride was incredibly professional, dedicated and focused. I went home with a car and a smile. The Financial Department and Service team there makes me feel confident about my commitment to our deal. My Honda is so fun to drive! More

Kris helped me a couple weeks ago to see how I could get my first car. He helped me what I needed to do and get before I make a big purchase. He gave me a unbelievable deal on my dream car!! my first car. He helped me what I needed to do and get before I make a big purchase. He gave me a unbelievable deal on my dream car!! More