Tony Honda

Timely service appointments, always able to get in right away and doesn’t take long while I’m there. Great customer service and pleasant atmosphere and people. away and doesn’t take long while I’m there. Great customer service and pleasant atmosphere and people. More

Upon arrival, I was greeted in a timely manner. Sean was my service writer and got the paperwork done quick. He directed me to the lobby and where the refreshments were located. Eric serviced my car quickly my service writer and got the paperwork done quick. He directed me to the lobby and where the refreshments were located. Eric serviced my car quickly and was friendly. He informed me what was done to my car and answered my questions. More

Maria Balicoco is amazing! Very genuine and compassionate! She made the process so quick and simple and got us into a beautiful brand new Honda CR-V exl! Truly a dream come true! We definitely compassionate! She made the process so quick and simple and got us into a beautiful brand new Honda CR-V exl! Truly a dream come true! We definitely recommend going and checking her out, you won’t be disappointed! Thank you soo much Maria Balicoco! 🌟🌟🌟🌟🌟 More

I was in and out very fast, and was helped appropriately by the sales team. They provided the best service I have ever had at any dealership I've ever been to. by the sales team. They provided the best service I have ever had at any dealership I've ever been to. More

Our service advisor, Sean Kikuchi, is the most efficient and effective advisor that we've had over many many years that we've been with Tony Honda. He continues to give us worthy technical advice on how our and effective advisor that we've had over many many years that we've been with Tony Honda. He continues to give us worthy technical advice on how our Fit and Odyseey are doing and any possible upcoming repairs and replacements for future maintenance. He is trustworthy and works well as the bridge between our mechanics and us. He is such a pleasure doing business with courteous, customer-focused, and knowledgeable. His goal is to save us money and we feel this which is validated by the advice he gives. The only reason we continue to buy Hondas is that we know that once the sale is over, we have him to help us for the life of our car. Well done Sean!!! More

AWESOME CUSTOMER SERVICE EVERYTIME I GET MY CAR SERVICE. THE STAFF THERE ARE ALL VERY FRIENDLY. THE SERVICE GUY (SEAN KIKUCHI) IS AWESOME , HE'S ALWAYS SO HELPFUL AND PATIENT WITH ME. HE MAKES MY STRESSFUL THE STAFF THERE ARE ALL VERY FRIENDLY. THE SERVICE GUY (SEAN KIKUCHI) IS AWESOME , HE'S ALWAYS SO HELPFUL AND PATIENT WITH ME. HE MAKES MY STRESSFULL DAY AT EASE BECAUSE I KNOW HE ALWAYS TAKE CARE OF MY VEHICLE AND THAT 'S VERY IMPORTANT FOR ME. I APPRECIATE AND GRATEFUL FOR HIM. THANK YOU. More

We purchased our CRV from Tony Honda when we first moved here from the mainland and were very impressed with the service we received from Iven. We are now ready to upgrade to a new vehicle and Iven has been here from the mainland and were very impressed with the service we received from Iven. We are now ready to upgrade to a new vehicle and Iven has been extremely helpful, knowledgeable and honest. More

I was looking at a Honda Touring and Miles showed me what this Touring has to offer. I was impressed with Miles knowledge and he answered all questions. I bought the Touring! what this Touring has to offer. I was impressed with Miles knowledge and he answered all questions. I bought the Touring! More

Sean Kikuchi is always courteous and efficient in servicing my vehicle. He offers fast service and has been very helpful as my service advisor. Great asset to Tony Honda. servicing my vehicle. He offers fast service and has been very helpful as my service advisor. Great asset to Tony Honda. More

I had my 2019 Honda CR-V serviced by Advisor, Sean Kikuchi, several times in the past. During those times, he was very helpful and understanding of my situation due to the condition of my car. Recen Kikuchi, several times in the past. During those times, he was very helpful and understanding of my situation due to the condition of my car. Recently, my low tire pressure indicator lit up on my dashboard and after confirming that the tire pressure was lower than normal, I contacted Tony Honda service and asked for Sean. He had already left for the day, but the girl who answered the service line said she would leave him an email message. I was expecting a call from him the next day when the Service department opened, but to my surprise, Sean contacted me about 20 minutes after getting the email. Knowing how risky it was to continue driving with an inadequately inflated tire, he advised me to come in to have it checked early the next day. If I had to make an appointment, I would not have gotten my tire fixed this quickly and moreover, I would have had to drive around with my spare tire, which is not the best scenario. Upon inspection of the tire the next morning, Sean noticed a piece of wired lodged in the tire. He suspected that was the cause of the slow leak. Within an hour, my tire was fixed and I was off to work. A very unfortunate thing happened 2 days after that and my low tire pressure indicator lit up again on my way to work. This was a day after the repair. Upon arriving at work, I checked my tire pressure and it showed 18 psi, which is about 50% lower than the recommended psi. I called Sean and he told me to come in that morning. Sure enough, there was a screw this time, in the same tire. Again, he had my tire fixed within the estimated hour and I was able to go back to work and not miss much of work. I cannot express how grateful I am for having Sean as my Service Advisor. Being a female with a sciatica issue, I'm not able to change a flat tire nor do I feel safe stopping on the side of the freeway or highway. Knowing Sean cares and understands my situation and having him go above and beyond to get the problem fixed is such a relief and gives me peace of mind. I would highly recommend Sean as the person to see. Get to know him and he will definitely take care of you. As I've said many times before, I hope the Dealership shows/gives him what he deserves, especially when he takes care of his customers. He is truly the best! Thanks again Sean! More