
Tony Honda
Waipahu, HI
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4,182 Reviews of Tony Honda
Scott was fantastic in helping me start a new lease on a 2020 Civic! He made the process super easy and stress free for someone who is doing this for the first time on their own. He kept me informed through 2020 Civic! He made the process super easy and stress free for someone who is doing this for the first time on their own. He kept me informed through the whole process and made sure I was comfortable with each decision! Thank you so much Scott for making this a really great experience! More
Excellent customer service I came in wanting to buy my car, but after receiving many options I chose to lease again instead. Maria was great and dedicated her time and effort to I came in wanting to buy my car, but after receiving many options I chose to lease again instead. Maria was great and dedicated her time and effort to finding me the perfect car and the perfect deal that I was happy with. I've always been very pleased with the excellent customer service at this dealership. More
Shuttle Service Important 1. My shuttle driver picking me up at the end of the day, Judi was TERRIFIC. I appreciated the fact that she was not only a very safe driver, but wi 1. My shuttle driver picking me up at the end of the day, Judi was TERRIFIC. I appreciated the fact that she was not only a very safe driver, but willing to chat as well. As a senior, that is appreciated. 2. They do good work. 3. The reason I did the 4 not 5 stars was that there is always an issue re: contacts: they try to call my husband who died in 2015 and they have been notified, every time. It took more than one try to update MY cell phone number. When an expensive part came in they called the old cell # in my LATE husband's "account" and then my old #.. They did not bother to try my e-mail or land line, which is accurate in their records, so I went 2 months without airbags and finally I called. I do not want them to call and ask for my husband any more. They have tried to explain that it is their system; they cannot change the name. Maybe take a NOTE? If I start a new account with MY name then I lose the history of my maint. of my car, so I have been told. More
Great Customer service! Eric Stephens was great to deal with. No high pressure, just very informative and helpful. Very friendly and trustworthy. Would highly recommend to f Eric Stephens was great to deal with. No high pressure, just very informative and helpful. Very friendly and trustworthy. Would highly recommend to friends and family. More
I was helped by Scott Kekumano at Tony Honda during the process of leasing a CR-V. Scott was beyond helpful and a great sales professional. I would work with him again any day and highly recommend him. process of leasing a CR-V. Scott was beyond helpful and a great sales professional. I would work with him again any day and highly recommend him. More
Great service and the BEST courtesy shuttle driver!! Had to take my company's '05 Honday Pilot in for recall servicing. First time they did the airbag swap-out but the ECM part wasn't available so had to Had to take my company's '05 Honday Pilot in for recall servicing. First time they did the airbag swap-out but the ECM part wasn't available so had to return a couple weeks later. On both visits I was lucky enough to have Judi G. as my courtesy shuttle driver to take me back to my office, then pick me up and bring me back to the dealership when the service was done. On both round-trips, Judi was punctual, pleasant and SUPER fun to talk story with! She is very friendly and outgoing as well a safe driver that knows her way around the area. It's employees like this that can make your day or alleviate frustration with an untimely or expensive repair job. Thanks again Judi! More
My starter for my 2014 accord coupe had failed me the other day. I contacted Tony Honda among other calls I made to explain to them what had happened. Natasha, who took my initial call, did an amazing jo other day. I contacted Tony Honda among other calls I made to explain to them what had happened. Natasha, who took my initial call, did an amazing job! She managed to fit me in for a service the very next day! I was met with great service and attention from staff and the shuttle drivers were friendly and engaging. Unfortunately, the parts to repair my car were not in stock but with the diligent and expeditious efforts made by Natasha, I was set up with a rental service while my car was kept for repairs. I have never experienced such service from any other dealership/service center like Tony Honda and strongly recommend anyone to let them take care of you. More
Excellent Service Maria!!!She’s awesome! Much Mahalo Excellent Service Maria!!! She’s awesome! Much Mahalo for all your help....❤️🤙🏻 We highly recommend Maria to those who need help to find for the Excellent Service Maria!!! She’s awesome! Much Mahalo for all your help....❤️🤙🏻 We highly recommend Maria to those who need help to find for their dream cars... More
My parents and I went in to buy my first car, and had a very pleasant experience. Everyone helping us was very prompt yet patient at the same time. Our salesperson was very tentative to our wants and our b very pleasant experience. Everyone helping us was very prompt yet patient at the same time. Our salesperson was very tentative to our wants and our budget, and ended up giving us an amazing deal! More