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Tony Hyundai

Waipahu, HI

4.5
2,694 Reviews
Call Dealership (808) 679-3400
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94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,694 Reviews of Tony Hyundai

October 21, 2024

The service department is terrible. Also, I was texted the survey at 1:15AM!!!!!!!! I would happily go somewhere else to service my Hyundai. More

by jgates1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose
Report | Print
October 21, 2024

The staff who helped me, Rose Victorino Larry was very professional and helpful. I waited about 4+ hours for technician to change 2 rear tires and an oil change. I think that's too long of a wait. More

by proverb4wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Victorino Larry
Report | Print
October 14, 2024

Took 3 hours for an oil change. Ridiculous and unacceptable. Why does this take so long? More

by Bflanders4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, maybe?
Report | Print
October 13, 2024

No pressure, straight to the point, friendly and respectful staff, excellent parts and service people More

by Rmalolos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Calad, Howard Dublin, Dennis Ferreira
Report | Print
Oct 25, 2024 -

Tony Hyundai responded

Aloha Rmalolos, Thank you very much for leaving us this nice review. Your kind words truly mean a lot to our team as we continue to work hard to provide excellent service! Mahalo, Tony Hyundai

October 08, 2024

Came in for oil change and safety check. Received text to review critical repairs i may need. I selected brake fluid exchange and wheel alignment. When i came to pick up my car it wasn’t don More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Victorino-Larry
Report | Print
Oct 19, 2024 -

Tony Hyundai responded

Aloha Michele, Thank you for taking the time to let us know about your recent experience. Our guests are our top priority and we sincerely apologize that we were unable to meet your expectations. After speaking with our management, we understand that an offer to bring your car back into the shop was declined. Please reach out to our Service Manager, Devin Caringer, at (808)679-3425 at your earliest convenience to discuss or to schedule a service appointment. Mahalo, Tony Hyundai

October 07, 2024

Jack Faatiliga service advisor is amazing. Very courteous, responsive, professsional, knowledgeable. Huge asset to your team! Give him a raise mahalo! More

by krissywest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Faatiliga
Report | Print
Oct 13, 2024 -

Tony Hyundai responded

Aloha Krissywest, Thank you very much for taking the time to leave us this nice review. As always, our team works hard to go above and beyond to take care of our guests, and we are happy to hear that you had such a great experience here with us! Mahalo, Tony Hyundai

October 05, 2024

Close location, helpful people, checked on car problems that was requested, disliked credit card fee. More

by udrivemecrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Victorino-Larry
Report | Print
Oct 12, 2024 -

Tony Hyundai responded

Aloha udrivemecrazy, Thank you very much for leaving us all your feedback. As always, our team works hard to take care of our guests and we are happy to hear that you were satisfied with your experience. As for the 3% surcharge, Tony Group does not profit off of this fee and it is paid directly to the credit card company. This surcharge can be avoided in the future by paying with debit card or cash. If you have any questions, feel free to reach out to us! Mahalo, Tony Hyundai

October 02, 2024

Want to say Thank you to Rose Missy Devin For Excrllent Customer Service from start to finish Friendliness great customer service More

by tammybernardoamby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Missy, Devin
Report | Print
Oct 05, 2024 -

Tony Hyundai responded

Aloha Tammybernardoamby, We really appreciate you taking the time to leave us this nice review. As always, our team works hard to take care of our guests and we are glad to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

Apr 13, 2026 -

tammybernardoamby responded

4-8-26 Thank you to Rose & Kayla For good customer service from start to finish for servicing our Hyundai venue We appreciate awesome good service Thank you Kayla for good safe drivin Very courteous to my dad n I Thank you for the awesome customer service Tammy & Guillermo Bernardo

September 30, 2024

Sales people were very friendly, helpful, and personable. The listened to our request and tried to accommodate with their limited inventory. More

by Oyama
Recommend Dealer
Yes
Employees Worked With
Henry Murillo Jr.
Report | Print
Oct 05, 2024 -

Tony Hyundai responded

Aloha Oyama, Thank you very much for leaving us this nice review. As always, our team strives to provide excellent service and we are happy to hear that you were satisfied with your visit! Mahalo, Tony Hyundai

September 27, 2024

That people that serviced my car were very helpful and an efficient. They said it would be about an hour and a half, and it was exactly an hour and a half. I was very pleased. More

by okamuravicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Kaneaiakala, Pomaika'i Kaili, Nicole Yago, Damon Deuprey, Isiah Jones, Sheree Ann Dacuycuy, Thomas Martin, Dino Chou
Report | Print
Oct 05, 2024 -

Tony Hyundai responded

Aloha Okamuravicki, Thank you so much for leaving us this nice review. Your positive feedback truly means a lot to our team and we are glad to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

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