
Tony Hyundai
Waipahu, HI
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2,639 Reviews of Tony Hyundai
Renewing My Lease My experience with Tony Hyundai Honolulu continues to be pleasant and satisfying. Stan Masamitsu and his team do a great job. Allan Capello has a te My experience with Tony Hyundai Honolulu continues to be pleasant and satisfying. Stan Masamitsu and his team do a great job. Allan Capello has a terrific sales team and my personal dealing with Scot Robertson exceeded expectations with my recent lease of the Genesis G90. Scot was well prepared for me and had my previous sales rep (Richard Nakanishi) there to help prep the car and make sure my transition went smoothly. Getting a new car can always be uncomfortable but Scot and team did a fantastic job to complete the paperwork, explain the key features of the new car, and get me out the door. The dealership also has a wonderful servicing team with Lloyd Sanborn and Paul Cabigon and that is the other reason why I love dealing with Tony Hyundai Honolulu. When servicing is needed, Lloyd and his team are always accommodating and able to fix whatever needs fixing with minimal disruption to my daily schedule. I appreciate the customer service focus at the dealership. More
Awesome experience Richard, Scot and John T. exceeded our expectations. We have purchased previously and very impressed with the overall customer service experience. Ri Richard, Scot and John T. exceeded our expectations. We have purchased previously and very impressed with the overall customer service experience. Richard went over the specifics of the car with us and made us comfortable with the car before we left, helping us pair our phones, set up the menu options and all the little details. More
Amazing customer service.. they answered all my questions!! Just because we had a credit problems & some finical issues.. that they was able to help me purchase my car!! John Kato was very efficient with out pu Just because we had a credit problems & some finical issues.. that they was able to help me purchase my car!! John Kato was very efficient with out purchase.. More
First NEW Car Purchase!!!! THANK YOU HYUNDAI and Henry! This is my first ever big purchase! Hello ADULThood! I remember when I was younger or even just a kid, coming to car deal THANK YOU HYUNDAI and Henry! This is my first ever big purchase! Hello ADULThood! I remember when I was younger or even just a kid, coming to car dealerships with my parents sucked. I hated going to car dealerships and since I then I was very hesitant about coming. As soon as I got to Hyundai Waipio I met Henry. Let me just tell you he has changed my mind about coming to car dealerships. He was very attentive, helpful, patient, and a great listener to what I was looking for. It made me feel comfortable looking for a car/suv. I never felted pressure to do anything and it was more the consideration that help me make my decision. The Tuscon is where it's at! His explanation and attention to detail was clear and informative. I was so scared because this is my first time buying a brand new car, Henry made it such a breeze and made it easy for me to understand what the heck I'm doing and also answered my not-so-normal typical questions. When it came down to signing my life away (haha!) that was a painless process thanks to Joshua M. Let me tell you this was the most stressless and fun experience buying a new car ever! Henry's customer service skills are beyond my expectations and he really did an amazing job! Thank you Henry! More
The best car buying experience This is the third time in my lifetime that I've purchased a new car, and I have to admit that I was not looking forward to going through the experienc This is the third time in my lifetime that I've purchased a new car, and I have to admit that I was not looking forward to going through the experience again. But wow! I was pleasantly surprised at every stage of this purchase. Henry was patient and knowledgeable, and when I passed on the car I originally came in to test drive, there was no pressure to reconsider or try something else. I did have the Tucson as a (far) second choice, though, and Henry patiently and happily walked us through test driving the different trims. All of the tech stuff seemed intimidating at first, but his explanation of each feature was so clear that we were put at ease. It made the decision to buy a much easier one. Then came the dreaded price stage - but even that was so much smoother and nicer than my previous experiences at other dealers. This was the most enjoyable and stressless car buying experience ever! More
Above and Beyond Let me start off by saying I went into the dealership with some poor credit due to some recent circumstances and just had my car totaled. Alvin as wel Let me start off by saying I went into the dealership with some poor credit due to some recent circumstances and just had my car totaled. Alvin as well as the sales manager went above and beyond what they needed to do spending quite a bit of time with me to find a vehicle I could get financed and help build my credit back up. Mahalo nui loa to Alvin and Hyundai Waipio for finding a good car at a great deal allowing me to keep working and support my family. I cannot thank them enough and would highly recommend Alvin for the care and extra work he demonstrated getting me into a vehicle. More
Best experience ever I have never found purchasing a car to be a pleasurable experience. Between Gabriel, Dennis and Scot it was really quick and painless. The three wen I have never found purchasing a car to be a pleasurable experience. Between Gabriel, Dennis and Scot it was really quick and painless. The three went above and beyond my expectations! More
Friendly/professional sales department We wanted to downsize our Toyota Rav4 and were really impressed by the new Kona model vehicle. We already have a Hyundai Azera so are familiar with th We wanted to downsize our Toyota Rav4 and were really impressed by the new Kona model vehicle. We already have a Hyundai Azera so are familiar with the high quality of Hyundai vehicles. We experienced a friendly low pressure sales experience resulting in what we felt was a fair sale. I highly recommend Tony Hyundai Waipio. More
very pleased WAS LOOKING TO PURCHASE A NEW SUV AND FIND WHAT I WAS LOOKING FOR VERY PLEASED , VERY GOOD COMMUNICATION AND VERY GOOD SERVICE WOULD HIGHLY REC WAS LOOKING TO PURCHASE A NEW SUV AND FIND WHAT I WAS LOOKING FOR VERY PLEASED , VERY GOOD COMMUNICATION AND VERY GOOD SERVICE WOULD HIGHLY RECOMENED More
Great people These guys are awesome..from start to finish great service...and I love Richard he was really professional...I want to do a commercial with you guys.. These guys are awesome..from start to finish great service...and I love Richard he was really professional...I want to do a commercial with you guys..... More