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Tony Hyundai

Waipahu, HI

4.6
2,642 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,642 Reviews of Tony Hyundai

December 07, 2023

Christina Huang service department was polite and considerate in recommending additional services to my vehicle. I have done the drop off, day before vehicle appointment and it work out great. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina H
Dec 08, 2023 -

Tony Hyundai responded

Aloha Robert, Thank you so much for leaving us this wonderful review. As always, our team works hard to take care of our guests, and we are happy to hear that you were pleased with your service. We look forward to seeing you again next time! Mahalo, Tony Hyundai

December 06, 2023

Very courteous people that check you in. Keeps each client informed throughout the wait of the status of your car, personally. Very clear explanation of any problems, what to expect costwis More

by sheilabouchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Huang
Dec 07, 2023 -

Tony Hyundai responded

Aloha Sheilabouchi, We really appreciate you taking the time to leave us this wonderful review. Our team takes pride in providing only the best service to our guests, and we are happy to hear that you were pleased with your visit. Your positive feedback truly means a lot to us, and we look forward to seeing you again next time! Mahalo, Tony Hyundai

December 06, 2023

Took my car for service. Had Nicole and “ting ting” helped me. Both nice girls. Nicole helped at first but couldn’t get ahold of her. So then ting ting helped me. The team wo More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina “ting ting” , Nicole Yago
Dec 08, 2023 -

Tony Hyundai responded

Aloha Nate, We really appreciate you taking the time to leave us your positive feedback. As always, our team strives to provide only the best service to our guests and we are happy to hear that you had such a great experience here with us! Mahalo, Tony Hyundai

December 05, 2023

The staff was very polite, helpful, and informative. I purchased my car in record time. The sales rep, Smiley, made sure I understood everything as we went through the process. He also helped to set More

by Mae Jean Silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Smiley, Steve Alaimo
Dec 06, 2023 -

Tony Hyundai responded

Aloha Mae Jean, We really appreciate you taking the time to leave us this wonderful review. As always, our team strives to provide only the best service to our guests, and we are happy to hear that you were happy with your experience. We hope you continue to enjoy your new car, and we look forward to being of service to you again in the future! Mahalo, Tony Hyundai

December 04, 2023

Service was provided in a timely manner and there were no big surprises and the people were friendly. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheree Ann Dacuycuy
Dec 06, 2023 -

Tony Hyundai responded

Aloha Bob, Thank you very much for taking the time to leave us your positive feedback. We are happy to hear that you were satisfied with your experience, and we look forward to seeing you again on your next visit! Mahalo, Tony Hyundai

December 04, 2023

The service got done faster than expected. The staff is very friendly. And the waiting room is very clean. More

by reisjamila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 06, 2023 -

Tony Hyundai responded

Aloha Reisjamila, Thank you very much for taking the time to leave us all your positive feedback. As always, our team works hard to provide only the best experience to our guests, and we are happy to hear that you were satisfied with your visit! Mahalo, Tony Hyundai

December 04, 2023

They had our car for over six months and it’s still not fixed. Luckily we have car shield on the car or I would have been stuck with a $4K bill for nothing being fixed. They just keep doing diagnostics a More

by Myrna
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike Carter, Paul Newton, Gina Kaneaiakala, Pomaika'i Kaili, Damon Deuprey
Dec 22, 2023 -

Tony Hyundai responded

Aloha Myrna, Thank you for taking the time to let us know about your experience. All associates mentioned, excluding Pomai, no longer work for our company. Unfortunately, issues did not get resolved under warranty as the manufacturer declined any additional work following coverage from car shield, and this is where the work was halted. We truly apologize for the inconvenience this has caused. Should you have any further questions or concerns, please reach out to our Service Manager, Jarvell Jackson, at (808)679-3431 at your earliest convenience to discuss. Mahalo, Tony Hyundai

November 28, 2023

This past weekend, I purchased a new vehicle and as a returning customer, I already had high expectations, and yet again, the outstanding service provided by Ken Smiley surpassed them all. Overall, my ex More

by bmhenderson7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Smiley
Nov 30, 2023 -

Tony Hyundai responded

Aloha Bmhenderson7, We really appreciate you taking the time to leave us this amazing review. As always, our team strives to go above and beyond to take care of our guests, and we are happy to hear that you were once again satisfied with your experience. Your kind words, continued loyalty, and recommendation truly mean a lot to our team, and we look forward to being of service to you again in the future! Mahalo, Tony Hyundai

November 28, 2023

Wonderful service people, work was done in a timely manner. Katherine Mooney was very helpful in helping to get my car serviced. More

by Bentoching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Mooney
Dec 01, 2023 -

Tony Hyundai responded

Aloha Bentoching, Thank you so much for leaving us this nice review. As always, our team works hard to go above and beyond to take care of our guests and we are happy to hear that you had an enjoyable experience here with us. We look forward to being of service to you again next time! Mahalo, Tony Hyundai

November 27, 2023

I arrived earlier than the scheduled appointment time and was able to be seen immediately. The service person was very friendly. More

by gerrainehignite
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 30, 2023 -

Tony Hyundai responded

Aloha Gerrainehignite, Thank you so much for taking the time to leave us this nice review. Our team takes pride in providing only the best service to our guests, and we are happy to hear that you were pleased with your experience! Mahalo, Tony Hyundai

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