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Tony Hyundai

Waipahu, HI

4.5
2,701 Reviews
Call Dealership (808) 679-3400
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94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,701 Reviews of Tony Hyundai

November 26, 2023

Convenient, efficient service. Friendly, helpful staff. Understand, but don’t like the add ons. Don’t like the changes to the new Santa Fe More

by Macky350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
Nov 30, 2023 -

Tony Hyundai responded

Aloha Macky350, We really appreciate you taking the time to leave us your comments. As always, our team works hard to take care of our guests, and we are glad to hear that you had an efficient experience here with us! Mahalo, Tony Hyundai

November 25, 2023

Great place with even greater people! Staff were all polite and knowledgeable. They even have free drinks for those who are waiting. More

by Roel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, Pomaika'i Kaili, Isiah Jones, Sheree Ann Dacuycuy
Report | Print
Nov 30, 2023 -

Tony Hyundai responded

Aloha Roel, Thank you so much for taking the time to leave us this nice review. Our team takes pride in going above and beyond to take care of our guests, and we are happy to hear that you were pleased with your service. We look forward to seeing you on your next visit! Mahalo, Tony Hyundai

November 23, 2023

Pomai did a great job with our poor service experience. The service dept could not figure out why our car wouldn't start but did finally say it was a "loose battery connection"? The service department had More

by jef battery?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ service manager, Pomaika'i Kaili, Sheree Ann Dacuycuy
Report | Print
Dec 02, 2023 -

Tony Hyundai responded

Aloha Jef, Thank you very much for taking the time to let us know about your recent experience. At the time of your visit, our service team found and verified that replacing the fuel pump was necessary. While not related to your original problem, it did require immediate action to maintain the health of your vehicle. We really appreciate your patience with us as our team works hard to take care of your initial concerns. Should you have any more questions or concerns, feel free to reach out to our Service Manager, Jarvell Jackson at (808)679-3431 at your earliest convenience to discuss further. Mahalo, Tony Hyundai

Dec 04, 2023 -

jef battery? responded

I was told it might affect the problem with starting? My last visit also included a recommendation to flush the engine oil? I guess I just need to be vigilant or akamai?

November 22, 2023

Had an oil change and tire rotation waited 3 xxxx hours! ! Could’ve at least keep me up to date since I was there More

by M.tablit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Deuprey
Report | Print
November 22, 2023

Customer service for the service department is not run well. Nobody acknowledges you when you arrive and you wait not knowing if anyone knows you’re there. More

by wes3660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
Report | Print
Nov 23, 2023 -

Tony Hyundai responded

Aloha Wes, Thank you very much for taking the time to let us know about your recent experience. Our guests are important to us and we sincerely apologize that we were unable to meet your expectations. We can assure you that we are taking your feedback very seriously, and we went ahead and forwarded your response to our Service Manager, Jarvell Jackson. Should you have any further questions or concerns, feel free to reach out to him at (808)679-3431 at your earliest convenience to discuss. Mahalo, Tony Hyundai

November 21, 2023

The service rep goes out of his way to please you he has the quintessential customer service. More

by Condar69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Jones
Report | Print
Nov 23, 2023 -

Tony Hyundai responded

Aloha Condar69, Thank you so much for this awesome review. Our guests are our top priority, and we are happy to hear that you received the excellent service you deserve. We look forward to being of service to you again next time! Mahalo, Tony Hyundai

November 21, 2023

It was a good experience to have. Looking forward to the next service that I have More

by Aron Okamoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Jones
Report | Print
Nov 23, 2023 -

Tony Hyundai responded

Aloha Aron, Thank you very much for leaving us this nice review. Your kind words and continued loyalty truly mean a lot to us, and we look forward to seeing you again on your next visit! Mahalo, Tony Hyundai

November 20, 2023

Very accommodating when it comes to setting-up an appointment. Techs are courteous, and will only recommend what services are needed. Constantly updating me on the progress of my car. Again, very More

by Namahana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Jones
Report | Print
Nov 23, 2023 -

Tony Hyundai responded

Aloha Namahana, Thank you so much for taking the time to leave us this wonderful review. Your kind words and recommendation truly mean a lot to us as our team works hard to go above and beyond to take care of our guests. We look forward to being of service to you again in the future! Mahalo, Tony Hyundai

November 19, 2023

Service rep Isaiah was most helpful and efficient. Lots of high tech in the service department (maybe too much?) More

by Terry
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Isiah Jones
Report | Print
Nov 21, 2023 -

Tony Hyundai responded

Aloha Terry, Thank you very much for taking the time to let us know about your recent experience. As always, our team works hard to take care of our guests, and we are happy to hear that you were satisfied with your visit! Mahalo, Tony Hyundai

November 17, 2023

One of the best dealerships I’ve ever been to. From the time I bought my car , and now getting it serviced. Everyone I’ve dealt with is very courteous and friendly!!! More

by Nixon Galán
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Huang
Report | Print
Nov 21, 2023 -

Tony Hyundai responded

Aloha Nixon, Thank you so much for leaving us this nice review. Your kind words and continued loyalty truly mean a lot to us, and we are happy to hear that you once again had an excellent experience here with us! Mahalo, Tony Hyundai

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