
Tony Nissan
Waipahu, HI
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1,750 Reviews of Tony Nissan
Outstanding Jason helped my out a lot and he showed me very excellent customer service. He is good at what he does and he deserves a raise!!! I would reccommend m Jason helped my out a lot and he showed me very excellent customer service. He is good at what he does and he deserves a raise!!! I would reccommend my friends and family to this dealership because they care about their customers! The only thing I did not like is my AC being used. I have my AC off because I don't want it to be used and every time I get my car Back the AC is ALWAYS on More
Our salesman was awesome! From the time we drove into the dealership, our salesman Cal Delos Santos was great. He greeted us so cordially and made us feel welcome. He was very From the time we drove into the dealership, our salesman Cal Delos Santos was great. He greeted us so cordially and made us feel welcome. He was very informative and we really appreciate him taking the time to answer all of our questions. We have had our Sentra for 15 yrs. and he showed us all the new features. The changes are incredible. We left the dealership after purchasing our new Altima feeling very satisfied and confident of our choice. Cal you were Awesome! Thank You! More
Best dealership, best salesperson, & best deals As military personnel and being a woman, I was skeptical about going to dealerships until I talked with Debbie. She made me feel so comfortable and I As military personnel and being a woman, I was skeptical about going to dealerships until I talked with Debbie. She made me feel so comfortable and I didn't feel taken advantage of by ridiculous sales pitch. Debbie and I talked for weeks about what I wanted and the pricing. She never forced anything on me. Once I was ready, Debbie had her best salesperson, Allen, show me all the features on a Nissan Rogue. We drove it around and I was hooked. Allen was so knowledgeable about the Rogue, it truly impressed me. He was the most down to Earth young salesperson. I felt no pressure. After a test drive, I had to drop my rental off and Allen drove me back to the dealership to sign for my new car. That's excellent customer service! Thank you Debbie and Allen. More
Great sales personnel, AWFUL finance personnel... Extremely willing to negotiate price for a used vehicle. Be prepared with KBB stats and a full walk around of the intended purchase. Don't be afraid t Extremely willing to negotiate price for a used vehicle. Be prepared with KBB stats and a full walk around of the intended purchase. Don't be afraid to go for what you earnestly believe the vehicle to be worth (from $10k to $7.9k.) After negotiating $7.9k as my price for a vehicle the sales consultant requested the pre-approved check draft we had secured from our bank (valuation written on it good for up to $12k.) Assuming they needed to take it to the finance office to get the required information from our credit union to complete the check and finalize the transaction, we handed it over. We had already negotiated our price so I didn't see the harm. I. Was. Wrong. WHAT A SURPRISE! The power train only warranty for the purchase brought the total price up to $11.9k! And because my wife was made terrified by that shyster (James) promising "failed transmissions," "blown gaskets," and throwing around the "CVT" acronym (claiming it's somehow harder to replace than a "regular" transmission...) I was left without option. I will NEVER conduct business here again. The sales consultant (Laura) was tough, but thorough! She did her job exceptionally well, was open to negotiation, and broke her back to make a deal. Car dealers suck, but as far as they go she seems like a genuine person. That finance office (James) is crooked, NEVER let them see how much you have available to work with. Laura is THE ONLY reason this review has two stars. That is all! I have another car to purchase in a few months, I will not be going here. Which is sad, because Laura is phenomenal. I will not be leaving stars for service, work, friendliness, or price because the two people I worked with are so diametrically opposed. The end result would be purely average because she was great, and he sucked. (1+5)/2=3 stars. I do not feel as though my experience in its entirely was worth 3 stars. James, and James alone, cost this dealer repeat business. I already had a private seller lined up for my second purchase, and Laura made me want to shop with Tony Nissan again. James made me not want to be in the same state... Let alone shop there. The last time I stood that close to what could be called "evil" was when I was deployed in Iraq and in some of the lesser desirable locations... More
Really satisfied with service rider personnel, repairs. Have been satisfied with the service and personnel. Jason always handles my request with a smile and returns calls promptly. He deserves a raise and Have been satisfied with the service and personnel. Jason always handles my request with a smile and returns calls promptly. He deserves a raise and atta boy. Thank you, Margie More
Great Service at Tony Nissan I've been taking my truck for service at Tony Nissan. Making an appointment is so easy. The job gets done quicker than I expect. I'm notified if th I've been taking my truck for service at Tony Nissan. Making an appointment is so easy. The job gets done quicker than I expect. I'm notified if there's any issues with my truck and presented with an explanations and solutions. I've always had a pleasant experience whenever I'm there. More
Jason Beleno Purchasing my first vehicle has been an AWESOME JOURNEY. That was 10 years ago, so with that said, I upgraded on the same model 2015 Altima 3.5 SL, Purchasing my first vehicle has been an AWESOME JOURNEY. That was 10 years ago, so with that said, I upgraded on the same model 2015 Altima 3.5 SL, and Jason has been my Service Consultant till today. I have seen service consultantskills come and go, but Jason has been there for me and my family and friends with the same professional and friendly services he gives to all his customers. He keeps me informed and updated every time my vehicle is in for service, a few times even knew what the problem was while explaining the symptoms over the phone. I was totally impressed. ALOHA has many meanings, and Jason Beleno holds every one to the highest. Mahalo for ALL your hard work and friendship. More
Best customer service Went there to service my car and Jason Baleno was my advisor. He is amazing! He explained what I needed with my car. He is just great advisor. Went there to service my car and Jason Baleno was my advisor. He is amazing! He explained what I needed with my car. He is just great advisor. More
Best service advisor! Jason Beleno, by far, always provides outstanding service and has my vehicle's best interest in mind! His professionalism and knowledge has allowed m Jason Beleno, by far, always provides outstanding service and has my vehicle's best interest in mind! His professionalism and knowledge has allowed my vehicle to run at optimum quality. I'm never left disappointed and will continue to have my vehicle serviced with Jason :) More
Informative Service Went in for a coil that exhausted itself. Was helped by Jason. Guy was thorough, to the point and as I am a person that prefers time not be wasted, I Went in for a coil that exhausted itself. Was helped by Jason. Guy was thorough, to the point and as I am a person that prefers time not be wasted, I was appreciatve. Also gave me tips for better preventive maintainance and an understanding of the problem that I came in with and recommendations in the vehicle that needed attention like now. More