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Tony Nissan
Waipahu, HI
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,749 Reviews of Tony Nissan
March 20, 2014
Cal delos santos was very helpful on purchasing our fourth vehicle at tony Nissan. We are looking forward to purchase another car in the future with tony Nissan. fourth vehicle at tony Nissan. We are looking forward to purchase another car in the future with tony Nissan. More
by Phedoc
Employees Worked With
Cal Delos Santos, Etta Nobriga
March 19, 2014
We purchased our second Nissan from Cal and we're very please with his no pressure approach and great deals he got for us and would recommend Tony Nissan and ask for Cal. very please with his no pressure approach and great deals he got for us and would recommend Tony Nissan and ask for Cal. More
by GAREYBC
Employees Worked With
Cal Delos Santos
March 19, 2014
My experience with Tony Group was truly exceptional with all the workers. They were very helpful and knowledgeable in every field of their jobs, and some. They all know a little about everyone's job, which all the workers. They were very helpful and knowledgeable in every field of their jobs, and some. They all know a little about everyone's job, which made things a lot easier than just being tossed around like a sack of potatoes. I truly enjoyed my experience with Tony Group Nissan. If the time arise to buy another car new or used, they will be my first choice. Thanks T.G. More
by wrightj28
Employees Worked With
Angela Henry, James Kawata, Gavin Dixon
March 15, 2014
The customer service skills I encountered while at Toni Nissan were comforting and made me feel at ease with my purchase. Cameron took the time to assist me and spent a greater part of the afternoon with m Nissan were comforting and made me feel at ease with my purchase. Cameron took the time to assist me and spent a greater part of the afternoon with me while I made my purchasing choices. While waiting for the finance office and other essential parts of the process, Cameron was very happy to discuss and answer all my questions regarding the vehicles I was interested in. Not only was Cameron of great assistance but his wife was the one to drive me in and wait for me while I made my purchase. I am grateful to the both of them for their patience and dedication. I truly appreciated the customer service, smiles, snacks and unlimited answers to all of my questions. More
by michelle_1
Employees Worked With
James Kawata
March 15, 2014
Cam was extremely helpful, and was able to answer any questions I had. I would definitely recommend tony Nissan & Cam specifically to any of my friends looking for a new vehicle. questions I had. I would definitely recommend tony Nissan & Cam specifically to any of my friends looking for a new vehicle. More
by maliajs11
March 14, 2014
Pono,smooth,easy,friendly,quick,dependable, felt no pressure to buy,felt like it was a family affair, just very happy,i knew what i wanted to pay and they made it possible Louie was the BOMB!!!!!!!!!!! pressure to buy,felt like it was a family affair, just very happy,i knew what i wanted to pay and they made it possible Louie was the BOMB!!!!!!!!!!!!!!! i would let him take care of all my ohana More
by puu1
Employees Worked With
Louie Boria
March 13, 2014
Great service from Jason Beleno; Nissan Service Advisor, even though my Saturday appointment was a 11am and the shop had vehicles ahead of me for service, Jason and the technicians were able to get my vehic even though my Saturday appointment was a 11am and the shop had vehicles ahead of me for service, Jason and the technicians were able to get my vehicle out in the original estimated time around 1 hour. My day was not limited because of waiting for my vehicle, and I was able to continue with the rest of the days errands. Great Job Jason and Tony Nissan techs and service lane porters! Aloha, John Kaneshiro More
by jkpathfinder
Employees Worked With
Jason Beleno
March 06, 2014
Carnation and James made our purchase of the rouge so easy and most enjoyable with their great customer service and aloha spirit.. Mahalo for everything easy and most enjoyable with their great customer service and aloha spirit.. Mahalo for everything More
by Onipaa
Employees Worked With
James Kawata
March 06, 2014
Customer service will conversing with Tony Nissan was fine. My issue and concern was how my service was handling. Originally I called to make an appointment for work to be performed on my vehicle. I m fine. My issue and concern was how my service was handling. Originally I called to make an appointment for work to be performed on my vehicle. I made the appointment for Friday 2/21/2014 6:45am. However on Wednesday 2/19/2014 I received an email stating my appointment was for 2/20/2014. So I needed to call and correct the error by Nissan. This was corrected without issue. The vehicle was dropped off and accepted on 2/21 at 6:40am, again no issue with customer service. However I was told we would be contacted by 1:00 or 1:30pm regarding what corrective action was needed. No one from Nissan contacted me and any phone number that was left. I made several attempts to contact my servicing agent, but always got the voice mail. By 3:00pm there was still no contact, so I went to the service department in person to inquiry about the status of my vehicle. The service representative had to search for my vehicle status and when finally located, I was informed the vehicle had not been looked at yet. This is unacceptable. We called and made an appointment, was told we would be contacted and never were. The entire day was wasted without a vehicle where other arrangements needed to be made. Finally was informed that the vehicle would need to left overnight and wouldn't be worked on until the following day 2/22/2014 Saturday. Work was finally completed on Saturday. We are not impressed. What is the point of making an appointment when the vehicle would not be looked at? Why weren't we contacted as stipulated when the vehicle was dropped off? Why is it so difficult to make contact with the servicing agent? We will not be using Tony Nissan Service Department in the future. I would like to reiterate, that the staff was friendly and did waive the diagnostic fee for not looking at our vehicle based on the appointment criteria. More
by carona
Employees Worked With
Etta Nobriga
March 06, 2014
Even though I was frustrated and had to bring my car in, the customer service was great, my car was towed and didn't have to wait long, everything was explained to me in detail, Etta was very friendly, and the customer service was great, my car was towed and didn't have to wait long, everything was explained to me in detail, Etta was very friendly, and she got me out of there quick with a rental car so I could leave and get to my doctor's appt on time. More
by pinkyyoshimoto
Employees Worked With
Etta Nobriga
