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Tony Nissan
Waipahu, HI
1,799 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,799 Reviews of Tony Nissan
November 15, 2013
When I first arrived at the Tony Nissan dealership, I told Louie that I was looking for a safe, reliable, and affordable vehicle. I'm a recent college graduate and this was my first automobile purchase. told Louie that I was looking for a safe, reliable, and affordable vehicle. I'm a recent college graduate and this was my first automobile purchase. They didn't have anything suitable for me on the lot so Louie checked the Pearl City location for me the very next day and sent me a picture of a car that he thought was perfect for me. The following day I was able to go in and look at the car (he brought it from Pearl City to Waipio for me) - the mileage was incredible and the CarFax was pristine. Louie knew how much I was pre-approved for and didn't try to pressure me to go any higher, he got me the exact amount on the check. Overall, this dealer and dealership made a very scary process as easy for me as they possibly could. More
by BrittanyEltringham
Employees Worked With
Louie Boria
November 13, 2013
For many years I have purchased and serviced cars through a dealership near my home. Recently, they have changed their management as well as their business culture which was very obvious at the last few visi a dealership near my home. Recently, they have changed their management as well as their business culture which was very obvious at the last few visits. This was the tipping point for me to look for another dealership that sold Nissans. This brought me to Tony Group in Waipio where I met Cal who immediately responded to my email inquiries after I visited their easy-to-navigate website. He not only answered via email but made a few calls as well. I inquired about several vehicles all the while researching other dealerships online. Cal and Nashua at Tony nissan were ready and willing to answer any question i had without any pressure. I finally showed up to the lot on a stormy Saturday afternoon and although the weather was not friendly both Nashua and Cal were and we test drove two vehicles. When buying a car i value being treated like family or friend. I know what I amlooking for but i rely upon the car rep to know the vehicles, listen carefully to my needs and suggest the best auto, add ons that would work for me. This is what I found with Nashua and Cal..no pressure, just talk story, test drive until we find the best fit. Hawaii is a culture of family and friends caring for one another and that is what I experienced at Tony Nissan with Cal and Nashua! More
by jjapacarr
Employees Worked With
Cal Delos Santos
November 13, 2013
I received very prompt service and all of the staff was very friendly. They honored the coupon I had and were accommodating and helpful. I felt like all of my questions were answered thoroughly and honestl very friendly. They honored the coupon I had and were accommodating and helpful. I felt like all of my questions were answered thoroughly and honestly. More
by gitarreengel
Employees Worked With
Kale Kippen, Debbie Adams
November 11, 2013
Emailed the main Nissan dealerships on Oahu for a price quote on the LEAF. Kurt responded promptly, answered all my questions and offered the best price. I purchased the car from Kurt for the price he quot quote on the LEAF. Kurt responded promptly, answered all my questions and offered the best price. I purchased the car from Kurt for the price he quoted. It was a really easy and pleasant experience. Thank you, Kurt - you are the best! More
by Leafy01
Employees Worked With
Kurt Speas
November 08, 2013
Jason did a great job with helping sort out any issues with the car. He is always extremely helpful, knowledgeable, and efficient in his service. He goes out of his way to make the service experience an with the car. He is always extremely helpful, knowledgeable, and efficient in his service. He goes out of his way to make the service experience an excellent one. I will always be scheduling my future appointments with Jason. More
by jpkq78
Employees Worked With
Jason Beleno
November 07, 2013
The recent (8/10/13) major service was disappointing on 3 points: 1. my car was not starting for several days with intermittent problems over the previous 2 weeks. I reported the issue and that it was proba points: 1. my car was not starting for several days with intermittent problems over the previous 2 weeks. I reported the issue and that it was probably related to a switch tied to the reverse light as I had changed the battery and the starter didn't seem to be the problem. Even though I asked the switch be checked---no diagnostic was done as the car had started without incident for the technician. When I came to pick up the car at the end of the day, it did not start AND I was informed that it was too late to complete diagnostic testing that day. I had to leave the car an additional day. 2. On previous visits(5/10/13 and previous), technicians recommended that I replace one of the engine belts. It was hand written in on my multipoint inspection report (yellow paper) and apparently not entered into the system, as the service representative could not find a note/recommendation from the technician. There were other previous notes to flush systems, change brakes, etc...no record of those being entered into the system. It makes me wonder if any of those recommendations were necessary service since none were ever done or even recommended on any subsequent visit. 3. cost--significantly higher for the major service than my private mechanic would charge. More
by mililanisteel
