
Tony Nissan
Waipahu, HI
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1,749 Reviews of Tony Nissan
Been with this dealership for 20 plus years. Location in Waipio is great right off freeway; nice/comfortable waiting area; very clean facility. When I would take my car in for servicing at the b Location in Waipio is great right off freeway; nice/comfortable waiting area; very clean facility. When I would take my car in for servicing at the beginning, customer service was bad; I brought it up to management; changes were made and noticed drastic improvement on next visit and it has remained the same since. Because of this when first car I bought needed to be replaced after 17 years I purchased my second car from this same .dealership. More
Matthew Cardenas is very knowledgeable of his job and always takes the time to inform and educate the customers about what is going on with their vehicle. He always provide an outstanding customer servic always takes the time to inform and educate the customers about what is going on with their vehicle. He always provide an outstanding customer service. 👏 More
When I brought my vehicle into the processing area, no one approached me to receive the vehicle. I had to leave it sitting there and go inside the Service Center to begin the process. My expectations in one approached me to receive the vehicle. I had to leave it sitting there and go inside the Service Center to begin the process. My expectations in this regard were set by the in-car check-in process used by Tony Honda next door whenever I brought my Honda in for servicing with them. I assumed the same process would be followed by all tenant dealerships at the complex. I recommend adopting a uniform process to streamline the customer’s expectations. In all other respects the service was fast and friendly. More
Excellent service from service advisor . .from the start of my contact to the time when my car was finished. .from the start of my contact to the time when my car was finished. More