Tony Nissan
Waipahu, HI
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1,823 Reviews of Tony Nissan
Excellent service, I enjoyed the transparency throughout the whole process and the friendly and knowledgeable sales and finance. I didn’t feel pressured into anything that made me feel uncomfortable and tha the whole process and the friendly and knowledgeable sales and finance. I didn’t feel pressured into anything that made me feel uncomfortable and that was a relaxing feeling, like family. Thank you for a great buying experience. More
Brennan helped us find a used car that we loved, his customer service was wonderful and everyone we interacted with there were all around nice people. Would come again if I ever need another car. customer service was wonderful and everyone we interacted with there were all around nice people. Would come again if I ever need another car. More
Scott was an excellent sales person...courteous , patient & knowledgeable. He didn't pressure us but explained why it was a good deal and we agreed. & knowledgeable. He didn't pressure us but explained why it was a good deal and we agreed. More
Leased a 2020 Nissan Leaf on 12 Oct 2020. Did a credit application and was approved for the credit, signed the lease and went home. I was happy because it was a gift to myself after completing my degree. application and was approved for the credit, signed the lease and went home. I was happy because it was a gift to myself after completing my degree. The week prior to my first payment being due, I attempted to sign up for autopay and the system said no records of my purchase could be found. I spoke to a sales rep at the store and he said it probably hasn’t been added, I should give it a week. A week go by and I’m having the same issue. I called the store and turns out there was an “issue with the verbiage on the policy” on my lease agreement. The finance manager (James) said he will have it fixed and I will hear back the following week. Easy right? WRONG!! It took them TWO MONTHS to fix 4 words on the lease. And if that wasn’t bad enough, THEY PULLED MY CREDIT AGAIN!!! Unbelievable!! Now I have two hard pulls on my credit history from the same company within a two month time period. The issue of the lease was no fault of mine and I end up paying the price. The reasoning was that my approval was “over 30 days”.. 100% neglecting the fact that I had already signed a lease 2 months prior. I will never in my life purchase or lease from any Nissan dealerships!! This company was dead wrong for that and won’t even acknowledge it. They are using this “subsequent pull” (basically telling me they didn’t need my permission to pull my credit again) as a reason when the faulty lease was ON THEM !!! There was absolutely no reason to add another inquiry for their mistake!! I was so upset over this whole situation, I got in more trouble at work for being aggressive .. Leasing from Nissan was the worst mistake of 2020. More
I was pleased with the service at this dealership. Sales Associate, Dayne Aragaki, was very patient , knowledgeable, & helpful in explaining about the cost & features of the Frontier truck, that I was int Associate, Dayne Aragaki, was very patient , knowledgeable, & helpful in explaining about the cost & features of the Frontier truck, that I was interested in buying. Besides that, I was impressed with his courtesy & concern for my well being when I left in the evening with the truck that I bought & for being available for phone calls if I had concerns. I was there longer than I expected though, due to being with the Finance Officer quite a while. Dayne also followed up a couple of weeks later to check on how we were doing with the new truck & if I had any questions. I would recommend this dealership to others who may be interested in buying a Nissan. More
Service Associate, Mr. Winchester Asuncion was very helpful and he made sure that all of our concerns reference to our Nissan Kick was address and taking cared of. thank you Mr. Asuncion for your serv helpful and he made sure that all of our concerns reference to our Nissan Kick was address and taking cared of. thank you Mr. Asuncion for your service thank you! (Note: we just purchase our second car from Tony Nissan "Nissan Rogue" Vance Lacaran More
Knowledgable, friendly and very helpful.Accommodate Knowledgable, friendly and very helpful. Accommodate request and answer questions accurately. Will recommend to friends to look for Brennan and Jorda Knowledgable, friendly and very helpful. Accommodate request and answer questions accurately. Will recommend to friends to look for Brennan and Jordan on their next purchase. More
Awesome service from everyone. Alyssa was super helpful and informative. She always made time to research and answer any questions that I had. I will definitely come back to Toby Nissan in the future. and informative. She always made time to research and answer any questions that I had. I will definitely come back to Toby Nissan in the future. More
Alissa was great! She communicated really well and took what I was looking for in a car in consideration. She worked very fast and efficiently to get what I needed. I couldn’t have asked for a better sales what I was looking for in a car in consideration. She worked very fast and efficiently to get what I needed. I couldn’t have asked for a better salesperson! Even though she was unavailable when I went in to sign papers and pick up the car, she made sure her coworker Jordan was up to date with what was going on - he was very friendly and professional. The finance manger was very friendly at first, until I had decided that I did not want to sign up for their warranty on the used car. I had told him that I could not afford the extra $3000 add on, where he then made a comment about how I have “a very nice watch on.” He made me feel judged and uncomfortable. His whole demeanor changed once I had declined the extra add ons. It was a very unfortunate ending since I had such a great experience there with Alissa and Jordan, until I met with Dean. More


















