Tony Serra Nissan
Cullman, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The staff is very nice, supportive, and welcoming. Tony Serra Nissan has good deals as well. Tony Serra Nissan has good deals as well. More
Did my Oil change, tire rotation, and recall Very good service. Was informed about my car needs service. Was informed about my car needs More
We had a great experience with all but 2 of the employees. They were patient with all of my husband's questions and we are very pleased with our purchase. employees. They were patient with all of my husband's questions and we are very pleased with our purchase. More
Always top notch service. Everything was done that needed to be as well as things that needed to be addressed. Everything was done that needed to be as well as things that needed to be addressed. More
It’s clean, The staff is courteous, professional, explain in detail what’s going on with the vehicle. in detail what’s going on with the vehicle. More
The cost to have something fixed or bought is about twice any where else. Cost of another key for car is right at $ 500. any where else. Cost of another key for car is right at $ 500. More
Such friendly people in service, BEST group ever to work with, thank you all for taking care of me with, thank you all for taking care of me More
The vehicle was not properly inspected. The entire frame was rusted and when we asked about it, we were told that no one at the dealership was aware of it. If the oil had been changed and t The entire frame was rusted and when we asked about it, we were told that no one at the dealership was aware of it. If the oil had been changed and the truck inspected like we were told, someone would have noticed the terrible damage to the frame. The dealership then told us to come back and they would buy the truck back from us, and when we got there, we were told that they wouldn’t be able to buy it but only trade it for a more expensive truck. When we told them we wanted the same payments for the other truck, we were told we were unreasonable. When we asked why they told us to come back to the dealership for them to buy it back and then changed their minds, we were told that they really just wanted to get us there to see if we’d trade. They never had intentions of buying it back. So then we had not only bought a lemon, but we’d missed multiple days of work while going back and forth with the dealership. It was a complete nightmare and I wouldn’t recommend anyone use them! They did eventually pay to have the frame repaired, but not before causing a lot of stress and anxiety for us. More