Amber Shockley
Amber Shockley at Tony Serra Nissan

Amber Shockley

Parts Counterperson

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Amber Shockley

October 27, 2026

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Got my tires in quick and had them put on in a quick and timely manner. Would highly recommend this dealership to anyone looking for a car or service needed for their vehicle. More

by blake9932
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Recommend Dealer
Yes

October 15, 2026

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They were very Profesional and made sure I was completely satisfied so thanks to Joe the seller and to Zack for all their hard work at making it happen . Thank thank , thank you.... More

by Quattlebaumtim66
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Recommend Dealer
Yes

August 31, 2026

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Thank you for your excellent service. Your professionalism and attention to detail were greatly appreciated. I felt well taken care of throughout the entire process. I will certainly reco More

by william.coltrain41
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Zack Rooks

Oct 10, 2026

Tony Serra Nissan responded

Thank for your kind words and 5 star review. These type of view points help others when they are looking for honest opinions. We are truly pleased to hear that you had a wonderful experience and invite you back to our sales and service areas soon!

August 14, 2026

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Zack and this Nissan service department/location super helpful - Even to Amber the service secretary. They all worked wonderfully with my Wheels coverage and my wild work schedule. More

by amber.rowland
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

Oct 07, 2026

Tony Serra Nissan responded

Zack and Amber are great! We value them highly and are happy that you had such a wonderful experience with them. See us again for all your maintenance needs 🙂

August 05, 2026

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Great manager and sales reps would highly recommend this place to bye a pre-owned vehicle More

by chipyaw1967
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Recommend Dealer
Yes

July 29, 2026

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Thank you for everything you guys did me and my boyfriend. We will definitely come back again when we need an other vehicle. More

by mandy_rennix
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Recommend Dealer
Yes
Oct 07, 2026

Tony Serra Nissan responded

It is wonderful that you had a great experience with our knowledgeable staff. We hope you will return to us when you start looking for your next vehicle.

July 01, 2026

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These guys were great and quick to get me in and out and in a nice ride ! More

by Aiden Dallaire
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Recommend Dealer
Yes
Jul 12, 2026

Tony Serra Nissan responded

Aiden, quick, easy, and leaving in a nice ride is a pretty good way to wrap up a visit. We are glad the team got you taken care of at Tony Serra Nissan in Cullman.

May 13, 2026

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Love all the service people, they help me alot. Great service and are very nice. More

by marcella63rose
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Recommend Dealer
Yes
May 22, 2026

Tony Serra Nissan responded

Thank you for the 5 stars. Great service is one thing, but having a team that is genuinely helpful and kind makes all the difference. We are glad our service team has taken such good care of you at Tony Serra Nissan in Cullman.

May 08, 2026

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James is professional, kind, and will do what is necessary to see that my concerns are taken care of. More

by sweetbelle2025
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Recommend Dealer
Yes
May 25, 2026

Tony Serra Nissan responded

Thanks for trusting James and the service team at Tony Serra Nissan Cullman. His professional, kind, “we’ll take care of it” approach is exactly how we want every service visit to feel.

April 26, 2026

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Polite and professional. They diagnosed the problem with mass flow sensor and fixed within a day. More

by Williamkirsch76
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Recommend Dealer
Yes

Other Employees Tagged: Maxine Young, Zack Rooks, Jeff Coleman , Sam Gaither

May 22, 2026

Tony Serra Nissan responded

William, appreciate you trusting us with the repair, and it is great to hear the Tony Serra Nissan in Cullman service team kept things professional and had that mass flow sensor sorted out in a day.

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