Amber Shockley
Amber Shockley at Tony Serra Nissan

Amber Shockley

Parts Counterperson

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Amber Shockley

August 31, 2026

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Employee Rating

Thank you for your excellent service. Your professionalism and attention to detail were greatly appreciated. I felt well taken care of throughout the entire process. I will certainly reco More

by william.coltrain41
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Zack Rooks

August 14, 2026

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Zack and this Nissan service department/location super helpful - Even to Amber the service secretary. They all worked wonderfully with my Wheels coverage and my wild work schedule. More

by amber.rowland
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

August 05, 2026

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Great manager and sales reps would highly recommend this place to bye a pre-owned vehicle More

by chipyaw1967
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Recommend Dealer
Yes

July 29, 2026

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Thank you for everything you guys did me and my boyfriend. We will definitely come back again when we need an other vehicle. More

by mandy_rennix
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Recommend Dealer
Yes

July 01, 2026

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These guys were great and quick to get me in and out and in a nice ride ! More

by Aiden Dallaire
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Recommend Dealer
Yes
Jul 12, 2026

Tony Serra Nissan responded

Aiden, quick, easy, and leaving in a nice ride is a pretty good way to wrap up a visit. We are glad the team got you taken care of at Tony Serra Nissan in Cullman.

May 13, 2026

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Love all the service people, they help me alot. Great service and are very nice. More

by marcella63rose
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Recommend Dealer
Yes
May 22, 2026

Tony Serra Nissan responded

Thank you for the 5 stars. Great service is one thing, but having a team that is genuinely helpful and kind makes all the difference. We are glad our service team has taken such good care of you at Tony Serra Nissan in Cullman.

May 08, 2026

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James is professional, kind, and will do what is necessary to see that my concerns are taken care of. More

by sweetbelle2025
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Recommend Dealer
Yes
May 25, 2026

Tony Serra Nissan responded

Thanks for trusting James and the service team at Tony Serra Nissan Cullman. His professional, kind, “we’ll take care of it” approach is exactly how we want every service visit to feel.

April 26, 2026

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Polite and professional. They diagnosed the problem with mass flow sensor and fixed within a day. More

by Williamkirsch76
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Recommend Dealer
Yes

Other Employees Tagged: Maxine Young, Zack Rooks, Jeff Coleman , Sam Gaither

May 22, 2026

Tony Serra Nissan responded

William, appreciate you trusting us with the repair, and it is great to hear the Tony Serra Nissan in Cullman service team kept things professional and had that mass flow sensor sorted out in a day.

March 27, 2026

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Very nice and down to earth,courtesy and professional. will go back. And tell my friends and family. More

by sweattb009
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks, Lance Compton , Sam Gaither, Buffy Smith

Mar 30, 2026

Tony Serra Nissan responded

That’s a combination we’re proud of. Down to earth but still professional is exactly the balance we aim for. We appreciate you saying you’ll be back and that you’ll tell friends and family. That kind of word-of-mouth means everything at Tony Serra Nissan in Cullman.

March 25, 2026

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I recently had my vehicle serviced at Tony Serra Nissan, and Buffy Smith made the entire experience outstanding. From the start, she was welcoming, professional, and very easy to talk to. She took the time More

by Matthewbrigsby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Gaither, Buffy Smith

Mar 30, 2026

Tony Serra Nissan responded

Matthew, that’s strong feedback, and we appreciate you taking the time to leave it. Buffy does a great job keeping customers informed and making the service process feel smooth instead of stressful. Thanks for trusting Tony Serra Nissan in Cullman with your vehicle.

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