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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
2,323 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,323 reviews

February 10, 2026

Easy to work with and also listened to needs. Everything was processed timely and professionally. We were very satisfied. More

by brendabrooks1945
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crider
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Feb 18, 2026 -

Tony Serra Nissan responded

Thanks for the 5 stars and for calling out how we listened and kept everything timely and professional. We appreciate you choosing Tony Serra Nissan and we’re here anytime you need us.

February 09, 2026

I just think they rushed me into that car the day I bought it. And it already needs brake pads and rotors turned. And the sound underneath the car has been an issue for me. Bc no one seems to care enou More

by garrisonk12
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Feb 18, 2026 -

Tony Serra Nissan responded

Thanks for the honest feedback. You should never feel rushed, and we definitely want the brake and noise concerns taken seriously. Please ask for Sam Gaither, our Service Manager at Tony Serra Nissan, so we can get the vehicle inspected and make sure you’re properly taken care of.

February 07, 2026

Good customer service. Clay is an awesome salesman If needed we would go back to shop again More

by leahg2013
Recommend Dealer
Yes
Employees Worked With
Clay coltrain
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Feb 08, 2026 -

Tony Serra Nissan responded

Thanks for the review. Clay brings great customer service and we’re glad he made it easy. If you need anything down the road, Tony Serra Nissan is here for you.

February 06, 2026

They made it easy to bring in my car for an oil change thank you so much for the good service much appreciated More

by samuel714256
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Feb 08, 2026 -

Tony Serra Nissan responded

Samuel, love hearing that. Easy oil changes are the kind of win we chase every day. Thanks for choosing Tony Serra Nissan and shoutout to Buffy for taking care of you.

February 06, 2026

Buy great hope service is as good That is about I need to say Thanks More

by Sandlin.dale
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 08, 2026 -

Tony Serra Nissan responded

Dale, thank you. We’re glad the buying part was great and we plan to keep that same energy when you’re back for service. Welcome to Tony Serra Nissan.

February 04, 2026

Everyone was nice friendly and made us feel easy about our experience We will use again More

by THRASHER.TONYA
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Feb 08, 2026 -

Tony Serra Nissan responded

Tonya, appreciate you. Friendly and easy is exactly what a service visit should feel like. Thanks for coming in and we’ll be ready for you next time.

February 03, 2026

Everything went smooth. Everyone was very nice and courteous. Job was done with in reasonable time More

by maec3884z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buffy Smith
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Feb 08, 2026 -

Tony Serra Nissan responded

Thanks for the 5 stars. Smooth, courteous, and done in a reasonable time is a solid service visit. Shoutout to Maxine Young, Zack Rooks, and Buffy Smith for taking care of you at Tony Serra Nissan.

February 01, 2026

Excellent and will return again. The team was friendly and knowledgeable on all accounts. Willing to find a solution. Excellent service. More

by robertnewland997
Recommend Dealer
Yes
Employees Worked With
Joe and Mathew
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Feb 08, 2026 -

Tony Serra Nissan responded

Thank you. Friendly, knowledgeable, and solution focused is what we want every time. Joe and Matthew will appreciate the shoutout and we’ll be here when you’re back at Tony Serra Nissan.

January 30, 2026

Helped in finding me the right vehicle in my price range,,reliabile and dependable,very easy to talk to More

by jillsmith0
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Salem
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Jan 30, 2026 -

jillsmith0 responded

The only place to go to find the vehicle of your dreams

Feb 04, 2026 -

Tony Serra Nissan responded

Jill, thank you. Cody Salem is great at keeping it simple and staying in the right price range. We appreciate you choosing Tony Serra Nissan and hope you love your new ride.

January 30, 2026

Matt and the other sales associates were very helpful and friendly. Financing was no problem. More

by d.trimble60
Recommend Dealer
Yes
Employees Worked With
Matthew Hanson
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Feb 04, 2026 -

Tony Serra Nissan responded

Thank you. Matt and the team will love hearing this. Glad financing was smooth and everything felt friendly at Tony Serra Nissan. Enjoy the ride and come see us anytime.

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