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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
2,323 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,323 reviews

December 11, 2025

Buffy was very helpful with everything I needed done with my car on that day More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
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Jan 17, 2026 -

Tony Serra Nissan responded

Thanks for the 5 stars and for choosing Tony Serra Nissan. Buffy handled everything and kept it simple. We appreciate you.

December 11, 2025

Great experience Buffy was great to deal with on the issues with my car and keeping me informed More

by rgrizzlyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
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Jan 17, 2026 -

Tony Serra Nissan responded

Thanks for the 5-star review and for choosing Tony Serra Nissan. Buffy stayed on top of the issues and kept you in the loop, which makes all the difference. We appreciate you.

December 08, 2025

Seemed to care less about my vehicle problems and only worried about selling me a new vehicle. More

by corleydarrin
Recommend Dealer
No
Employees Worked With
Zack Rooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
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Dec 14, 2025 -

Tony Serra Nissan responded

Hello Corleydarrin, we actually spent time going over two clear options with you. The transmission repair was explained in detail and understood, but the cost was not something you wanted to take on. We then explored a trade option as an alternative, but the vehicles and payments that fit the situation were not a match for what you were looking for. At that point, choosing another opinion made sense. No pressure, no hard sell, just options. If you decide you want to revisit either path, Tony Serra Nissan Cullman is still here.

December 08, 2025

Service was great! Everyone was so nice and helpful! Service was also fast and efficient More

by savannah13manleydnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Report | Print
Dec 14, 2025 -

Tony Serra Nissan responded

Fast service and friendly faces is our favorite combo. Sounds like the team hit their marks and got you back on the road without the wait. Glad it was a smooth visit at Tony Serra Nissan Cullman.

December 07, 2025

Excellent experience. No better dealership than Tony Serra Nissan. Cody and Elijah were professional and courteous. More

by linwood1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crider
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Dec 14, 2025 -

Tony Serra Nissan responded

Sounds like Cody and Elijah set the bar pretty high. Professional, courteous, and smooth from start to finish is the goal every time. Glad it lived up to that at Tony Serra Nissan Cullman.

December 06, 2025

I learned a lot and am very pleased with their service department. I love Tony Serra Nissan! More

by 1sbroadhead1
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Dec 08, 2025 -

Tony Serra Nissan responded

Sounds like Buffy and the service crew turned your visit into a mini master class. Always glad when people leave smarter and happier than they arrived. Appreciate you choosing Tony Serra Nissan Cullman and we love having you here.

December 06, 2025

I learned a lot and am very pleased with their service department. I love Tony Serra Nissan! More

by 1sbroadhead1
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Dec 08, 2025 -

Tony Serra Nissan responded

Sounds like Buffy and the service crew turned your visit into a mini master class. Always glad when people leave smarter and happier than they arrived. Appreciate you choosing Tony Serra Nissan Cullman and we love having you here.

December 06, 2025

Perfect The service Department are always friendly and Chris Schaffer is always curtious and professional More

by belitahall4
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Dec 08, 2025 -

Tony Serra Nissan responded

Belitahall, always good to hear the service crew keeps things running smooth. Chris brings that steady, professional energy every time and it shows. Thanks for trusting Tony Serra Nissan Cullman with your visit.

December 04, 2025

They are always nice and friendly when I go to get my truck serviced. Very timely service also. More

by kevinatknk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Report | Print
Dec 08, 2025 -

Tony Serra Nissan responded

Glad to hear the team treats you well and keeps your truck moving through service quickly. We appreciate you coming back to Tony Serra Nissan Cullman and we will keep working to turn that three into a five next time.

December 04, 2025

I think that they really did a great job and took time too make my experience of getting a new key for my car thanks great job More

by Jspicer278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casher, Ashley Cox
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Dec 08, 2025 -

Tony Serra Nissan responded

Jspicer, getting a new key should not be a headache, and we are glad the team made it simple and handled it right. Appreciate you coming to Tony Serra Nissan Cullman for the fix.

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