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Tony Serra Nissan

Cullman, AL

4.4
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,325 reviews

October 24, 2025

I I was end and out in about 35 minutes and everybody was so nice would recommend them. More

by debrohmayers68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
October 23, 2025

Service was good. Ok you want more While I was at your dealership the fish escaped the pond again. This time they killed 3 chickens, 4 ducks a canary and got our goat More

by Ltboone71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Oct 27, 2025 -

Tony Serra Nissan responded

We always aim for great service — but clearly, our fish have gone above and beyond again. 🐟 We’ll have a word with them about boundaries (and barnyard etiquette). Thanks for the laugh — and for visiting Tony Serra Nissan, where the service is serious but the stories never are.

October 22, 2025

The dealership has always been good to me. I always get my oil changed there and they always do a good job. More

by angielovett4242
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Oct 27, 2025 -

Tony Serra Nissan responded

We really appreciate that — it means a lot to have your continued trust. Thanks for sticking with Tony Serra Nissan through the years!

October 22, 2025

Average service department. Average service department. Basic needs are met and taken care of. Good for standard service. More

by garynelson81
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Oct 27, 2025 -

Tony Serra Nissan responded

Gary, we appreciate the honest feedback — “average” isn’t where we like to park. Zack and the Tony Serra Nissan service team are always working to turn a standard visit into a standout one. Thanks for giving us the chance to keep earning that next star.

October 22, 2025

I called the dealership at 8am because I had an issue with my car. They got me in ASAP, ordered the part that was needed and fixed my car before lunch time the next day. Buffy made sure to keep me update More

by camber.craze
Recommend Dealer
Yes
Employees Worked With
Buffy
Oct 27, 2025 -

Tony Serra Nissan responded

Now that’s the kind of turnaround we love — problem at 8am, fixed before lunch the next day! Buffy and the Tony Serra Nissan service crew will be thrilled to hear it. Thanks for trusting us to get you back on the road fast and stress-free.

October 22, 2025

Every one there was patient and very informative. They helped us get our numbers where we needed them. I would highly recommend them to anyone in their future purchases. I know we will. More

by tristancruce10218
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Lay, Madyzun Lindley
Oct 27, 2025 -

Tony Serra Nissan responded

That’s what we like to hear — patience, good info, and numbers that make sense. Thanks for trusting Tony Serra Nissan and for the high recommendation — we’ll be ready when you come back for round two.

October 22, 2025

Great service! They always go above and beyond. No where else I will take my vehicle. More

by Robin2451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Oct 27, 2025 -

Tony Serra Nissan responded

That’s what we love to hear — going above and beyond is kind of our daily routine. Thanks for trusting Tony Serra Nissan — your vehicle’s always in good hands here.

October 21, 2025

Easy to work with. Alway available for oil change and tires. Fast service. Friendly staff. More

by MONASADAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Oct 27, 2025 -

Tony Serra Nissan responded

We love hearing that — fast, friendly, and always ready is exactly how we aim to roll! Thanks for trusting Tony Serra Nissan for your oil changes, tires, and everything in between.

October 21, 2025

Service was fast and efficient. Waiting room was comfortable and liked the water and coffee. More

by Betty Warren
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Oct 27, 2025 -

Tony Serra Nissan responded

Betty, glad to hear both your car and your coffee were running smoothly! Thanks for visiting Tony Serra Nissan — we’ll keep the service quick and the coffee hot for next time.

October 20, 2025

All my concerns were addressed. Everyone was friendly. I was taken care of in a timely manner. More

by amshockley94
Recommend Dealer
Yes
Employees Worked With
Amber Shockley
Oct 27, 2025 -

Tony Serra Nissan responded

That’s what we like to hear — concerns solved, smiles achieved. Thanks for trusting Tony Serra Nissan to take care of you.

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