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Tony Serra Nissan

Cullman, AL

4.4
2,295 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,296 reviews

April 15, 2026

crew was matter of FACTLY got the job done no fuss no waste like the prompt professionalism More

by COUSINTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Gaither
Apr 20, 2026 -

Tony Serra Nissan responded

Matter-of-fact and no wasted motion is a style we can respect. Glad the crew got it done right. Thanks for trusting Tony Serra Nissan in Cullman.

April 11, 2026

Tyler and Jacob made the experience very easy with their knowledge. I would recommend anyone to visit them More

by brandistandfield
Recommend Dealer
Yes
Employees Worked With
Tyler Mendoza
Apr 20, 2026 -

Tony Serra Nissan responded

Brandi, Tyler and Jacob knew their stuff and made the whole process easy to navigate. Thanks for choosing Tony Serra Nissan in Cullman.

April 11, 2026

I have had a great service experience with the dealership. They have taken care of the service my vehicle needs and helping me out with the warranty of the vehicle for the service it needed. More

by acostamg08
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Apr 20, 2026 -

Tony Serra Nissan responded

Glad the service side has taken good care of both the vehicle and the warranty process. We appreciate your trust in Tony Serra Nissan in Cullman.

April 10, 2026

My experience is always good. I dont mind bringing my car back again and again More

by biaunka112165z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Apr 19, 2026 -

Tony Serra Nissan responded

That kind of consistency is what keeps people coming back. We appreciate your trust in the service team at Tony Serra Nissan in Cullman.

April 09, 2026

I had a factory recall and was notified by mail. They got me in and out in a timely manner. They are the best!!! More

by belitahall4
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Apr 19, 2026 -

Tony Serra Nissan responded

Recall work is never anybody's idea of a good time, so getting you in and out matters. Glad Buffy and the service team handled it well. Thanks for trusting Tony Serra Nissan in Cullman.

April 08, 2026

Everyone is friendly and helpful. After trying and failing to schedule a service appointment online, setting it up over the phone was simple. I arrived early but didn't have to wait a More

by MRMCCRELESS
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Apr 19, 2026 -

Tony Serra Nissan responded

Friendly people can cover a lot of ground, and making it easy over the phone still counts. Glad Buffy and the team got you taken care of at Tony Serra Nissan in Cullman.

April 08, 2026

Not much Didn't take to long Service people were nice enuff but I and others will never buy from there again And that's a lot of cars that have been sold to me and my family and friends More

by bamamine
Recommend Dealer
No
Employees Worked With
Zack Rooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Apr 19, 2026 -

Tony Serra Nissan responded

We appreciate you acknowledging the service side was timely and courteous. Just as clearly, we hear the bigger concern in your review, and that matters. Feedback like this is a reminder that one part of the visit going well does not cover for the rest.

April 08, 2026

The dealership was courteous and diligent at getting me to a price point I could afford and were very accommodating with the test drive and hospitality. More

by jksrock
Recommend Dealer
Yes
Employees Worked With
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Szelag
Apr 19, 2026 -

Tony Serra Nissan responded

Courteous, accommodating, and willing to work the numbers still matters. Glad Elijah and the team made it a good experience. Thanks for choosing Tony Serra Nissan in Cullman.

April 08, 2026

Beyond kind an courteous! They listened to the issues I was having and very helpful! More

by chaserig90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Apr 19, 2026 -

Tony Serra Nissan responded

Kind, courteous, and actually willing to listen still goes a long way. Thanks for trusting the service team at Tony Serra Nissan in Cullman.

April 08, 2026

Very professional, Excellent service, I will be back for my next service 💯 (no issues) love it More

by María
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Tony Serra Nissan responded

Professional, smooth, and no issues is exactly what you want out of a service visit. We'll be glad to have you back at Tony Serra Nissan in Cullman.

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