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James Coleman
James Coleman at Tony Serra Nissan

James Coleman

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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5.0
18 Reviews

Dealership Experience

5 mos

Industry Experience

5 mos

5.0

18 Reviews

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18 Reviews of James Coleman

August 18, 2026

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Employee Rating

I dropped my truck off the day before with a note of what it was doing. I got a text the next morning saying they were on it. They called and told me what it wax and my options. I told them what I wanted and More

by kevinatknk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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August 05, 2026

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Employee Rating

Great manager and sales reps would highly recommend this place to bye a pre-owned vehicle More

by chipyaw1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Cody Salem, Zack Rooks, Elijah Szelag, Lance Compton

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August 01, 2026

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Employee Rating

Good experience. Nice people. Efficient. People were extremely helpful and good at what they do. More

by Whaley2665 Mickey Whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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July 29, 2026

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Thank you for everything you guys did me and my boyfriend. We will definitely come back again when we need an other vehicle. More

by mandy_rennix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Cody Salem, Zack Rooks, Elijah Szelag, Lance Compton

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July 24, 2026

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Employee Rating

Professional, quick, friendly service. Didn’t try to sell me anything extra. Will be back. More

by Sbryson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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July 01, 2026

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Employee Rating

These guys were great and quick to get me in and out and in a nice ride ! More

by Aiden Dallaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Zack Rooks, Lance Compton , Dakota and Bransten

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Jul 12, 2026

Tony Serra Nissan responded

Aiden, quick, easy, and leaving in a nice ride is a pretty good way to wrap up a visit. We are glad the team got you taken care of at Tony Serra Nissan in Cullman.

June 16, 2026

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Employee Rating

Appointment was on time. Service was done quickly. Waiting area was comfortable. All interactions with employees was friendly. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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Jun 23, 2026

Tony Serra Nissan responded

Bobby, thank you for the 5 stars. On time, quick service, and a comfortable place to wait is a pretty solid way to spend a service visit. We are glad our team made it easy at Tony Serra Nissan in Cullman.

May 19, 2026

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Employee Rating

Thank you for this fast and helpful experience I will be returning soon for another oil change More

by rossie32001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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Jun 28, 2026

Tony Serra Nissan responded

Fast and helpful is a good way to earn a return visit. We will be ready for that next oil change at Tony Serra Nissan in Cullman.

May 13, 2026

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Employee Rating

Love all the service people, they help me alot. Great service and are very nice. More

by marcella63rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Zack Rooks, Lance Compton

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May 22, 2026

Tony Serra Nissan responded

Thank you for the 5 stars. Great service is one thing, but having a team that is genuinely helpful and kind makes all the difference. We are glad our service team has taken such good care of you at Tony Serra Nissan in Cullman.

May 09, 2026

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Employee Rating

Excellent service. Very quick and efficient. Very pleased with the quality of the work. Ok. More

by navarrojason585
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

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May 22, 2026

Tony Serra Nissan responded

Thank you for the 5 stars. Quick, efficient, and quality work is exactly what you should expect, and we are glad James Coleman and the team delivered. Thank you for trusting Tony Serra Nissan in Cullman.

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