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James Coleman
James Coleman at Tony Serra Nissan

James Coleman

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
5.0
14 Reviews

Dealership Experience

4 mos

Industry Experience

4 mos

5.0

14 Reviews

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14 Reviews of James Coleman

July 24, 2026

Dealership Rating
Employee Rating

Professional, quick, friendly service. Didn’t try to sell me anything extra. Will be back. More

by Sbryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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July 01, 2026

Dealership Rating
Employee Rating

These guys were great and quick to get me in and out and in a nice ride ! More

by Aiden Dallaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Zack Rooks, Lance Compton , Dakota and Bransten

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Jul 12, 2026

Tony Serra Nissan responded

Aiden, quick, easy, and leaving in a nice ride is a pretty good way to wrap up a visit. We are glad the team got you taken care of at Tony Serra Nissan in Cullman.

June 16, 2026

Dealership Rating
Employee Rating

Appointment was on time. Service was done quickly. Waiting area was comfortable. All interactions with employees was friendly. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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Jun 23, 2026

Tony Serra Nissan responded

Bobby, thank you for the 5 stars. On time, quick service, and a comfortable place to wait is a pretty solid way to spend a service visit. We are glad our team made it easy at Tony Serra Nissan in Cullman.

May 19, 2026

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Employee Rating

Thank you for this fast and helpful experience I will be returning soon for another oil change More

by rossie32001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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Jun 28, 2026

Tony Serra Nissan responded

Fast and helpful is a good way to earn a return visit. We will be ready for that next oil change at Tony Serra Nissan in Cullman.

May 13, 2026

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Employee Rating

Love all the service people, they help me alot. Great service and are very nice. More

by marcella63rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Zack Rooks, Lance Compton

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May 22, 2026

Tony Serra Nissan responded

Thank you for the 5 stars. Great service is one thing, but having a team that is genuinely helpful and kind makes all the difference. We are glad our service team has taken such good care of you at Tony Serra Nissan in Cullman.

May 09, 2026

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Employee Rating

Excellent service. Very quick and efficient. Very pleased with the quality of the work. Ok. More

by navarrojason585
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

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May 22, 2026

Tony Serra Nissan responded

Thank you for the 5 stars. Quick, efficient, and quality work is exactly what you should expect, and we are glad James Coleman and the team delivered. Thank you for trusting Tony Serra Nissan in Cullman.

May 08, 2026

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Employee Rating

The service was great and the team there was very nice and made sure we was taken care of. They also went through the whole inspection with us in detail More

by jarrodspeakman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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May 22, 2026

Tony Serra Nissan responded

Jarrod, thanks for trusting our service team at Tony Serra Nissan Cullman. Glad the crew treated you right, walked the inspection with you, and kept everything clear from start to finish.

May 08, 2026

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Employee Rating

James is professional, kind, and will do what is necessary to see that my concerns are taken care of. More

by sweetbelle2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Zack Rooks, Lance Compton

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May 25, 2026

Tony Serra Nissan responded

Thanks for trusting James and the service team at Tony Serra Nissan Cullman. His professional, kind, “we’ll take care of it” approach is exactly how we want every service visit to feel.

May 05, 2026

Dealership Rating
Employee Rating

Was very pleasant. Will use again . This is part of the reason people don't like leaving reviews. It's just never enough. More

by wayneclaburn
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

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May 22, 2026

Tony Serra Nissan responded

Wayne, really appreciate you hanging in there with the review and glad your visit at Tony Serra Nissan in Cullman was pleasant.

May 03, 2026

Dealership Rating
Employee Rating

As usual the advisors were friendly and knowledgeable. My car was serviced in a timely manner. Will come again More

by amshockley94
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

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May 22, 2026

Tony Serra Nissan responded

Glad to hear the team took good care of you and got your car serviced on time, we appreciate you choosing Tony Serra Nissan in Cullman and look forward to seeing you again.

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