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Tony Serra Nissan

Cullman, AL

4.5
1,532 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,532 reviews

August 11, 2022

Brian is the best service writer and made sure I had everything I needed in a timely manner. More

by jthornton112893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jthornton112893, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 11, 2022

Everyone was really nice and worked hard to get us into the car we wanted. More

by REBECCACLOER2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 10, 2022

The dealership is very nice. The sales and finance people were very helpful and accommodating. More

by TJOHNSEN568
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Turner
Aug 14, 2022 -

Tony Serra Nissan responded

Tjohnsen568, we are so happy to read such a great review about Tony Serra Nissan! We are very happy to have provided you with such a positive experience!

August 10, 2022

Love my new kicks. Sales man and finance manager were very friendly and helpful. Great experience. More

by Danastansell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gouge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher, Jonathan (JP) Pearson
Aug 14, 2022 -

Tony Serra Nissan responded

Danastansell, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 10, 2022

After months of stalking Nissan. Com looking for a very specific vehicle, I drove from Northport, AL to lease my 4th Nissan from Tony Serra Nissan! It's my very 1st SUV (2022 Pathfi More

by DANGIETURNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Tony Serra Nissan responded

Dangieturner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 09, 2022

It is clean, plenty of room in the service area, everyone is polite and friendly and make you feel right at home. Would not shop anywhere else. Give them a try soon. More

by lrpittro84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth8
Aug 12, 2022 -

Tony Serra Nissan responded

Lrpittro84, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2022

This dealership is great took me in for my first car and the car i got runs great cant ask for better service the people are friendly and help as fast as they can More

by sturgill023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Turner
Aug 09, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Very kind and informative, also have snacks and a beautiful waiting area. Also right beside a Golden Corral! More

by jayzee13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Tony Serra Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Courteous upon arrival and service was done in a timely manner and completed quickly. Job well done! More

by lrsinyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Tony Serra Nissan responded

Lrsinyard, thank you for your kind words and this wonderful review!

August 04, 2022

Poor service,work not completed as requested the first time so had to bring car back in. More

by judywatts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Tony Serra Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Tony Serra Nissan (256) 739-1771

Aug 09, 2022 -

judywatts1 responded

New sales manager Chuck Kennedy said he would look into the issue. I will give them another chance. When my car needs the next service if not completely satisfied I will use a different dealership.

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