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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,348 Reviews

1,348 Reviews of Tony Serra Nissan - Service Center

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September 09, 2025

Great servive,very good at what they do. Service car well.Time efficiency is excellent. More

by marcella63rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2025

Awesome job! ! I was in and out quickly and even as a walk-in! Thank you!! More

by jefferyhbelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Was quick on the oil change and was very pleased with the service I recommend them for service More

by pid1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Tony Serra Nissan responded

Glad we kept the oil change quick — our service team takes ‘in and out’ seriously. Appreciate the recommendation and thanks for trusting Tony Serra Nissan in Cullman.

September 05, 2025

This dealership has friendly customer service in the service department and they work quickly and are knowledgeable about what I need. More

by jennadpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Tony Serra Nissan responded

Glad to hear it — fast, friendly, and knowing what you need is exactly how the service team likes to operate. They’ll take the compliment and keep working like a pit crew here at Tony Serra Nissan in Cullman.

September 05, 2025

The dealership, is excellent They were very kind,courteous, fabulous service. I would recommend, the dealership to everyone. More

by marcella63rose
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Sep 09, 2025 -

Tony Serra Nissan responded

Kind, courteous, and fabulous — we’ll take that report card any day. Thanks for recommending Tony Serra Nissan in Cullman, we’ll keep working to earn it.

September 01, 2025

Always fast friendly service. Zack is awesome, the technicians are awesome and the dealership is awesome. More

by blest1c
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Sep 08, 2025 -

Tony Serra Nissan responded

Appreciate that — fast and friendly is the game plan, and Zack plus the techs keep it rolling like a pit crew. Thanks for calling Tony Serra Nissan in Cullman awesome, we’ll try not to let it go to our heads.

August 26, 2025

No n k n k n n j. In j j j I job jh More

by spencer.smith20199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Tony Serra Nissan responded

Thanks!

August 18, 2025

Very polite people love going there every chance I can thank y'all so much More

by 50snoopdog50dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Tony Serra Nissan responded

Every time you swing by Tony Serra Nissan here in Cullman, we’re reminded why we love what we do. Thanks for letting our team be part of your pit stops—it almost makes us wish oil changes came around more often (almost). Appreciate you choosing our Nissan dealership in Cullman!

August 17, 2025

Zach came right over when I pulled in the shop. I was in and out in a timely manner. The only issue was after my tire rotation my tire light came on and did not go off. My husband added air in two More

by crystalcreech2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Tony Serra Nissan responded

Thank you for sharing your experience! We’re glad Zach was quick to help and had you in and out in no time. 🚗 As for the tire light—those things can be a little dramatic after a rotation, but we’re happy to hear it settled back down after some air. We appreciate your visit and look forward to seeing you again at Tony Serra Nissan in Cullman!

August 15, 2025

They have been great about working me in for an oil change without advanced appointment. More

by MIKKIMAC75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Tony Serra Nissan responded

That’s what we call a “no-reservation required” kind of service. Glad we could get you in and out for that oil change without the wait — Tony Serra Nissan likes keeping engines (and schedules) running smooth.

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