Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,307 Reviews

1,307 Reviews of Tony Serra Nissan - Service Center

Sort by
June 20, 2025

Had to leave dealership without the oil change due to salesman harassment Wanted to wait on my interest in a 2025 Nissan truck but salesman Elijah kept following me.a More

by dyerjanet81
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
June 19, 2025

I am always very satisfied doing business with this company. They are kind and knowledgeable. More

by dquinn2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

The service department does a real good job. They fixed my truck while I waited. It took almost four hours. More

by jerrylindsey066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Terrible I have over this before. In Sept of last year and now this experience. More

by scarlet4852
Recommend Dealer
No
Employees Worked With
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
June 18, 2025

We have had nothing but great experiences at Toney Serra. Everyone has been kind and helpful and we have had very short wait times! Highly Recommend More

by beckycobb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

They were very helpful with my Rogue issue. Took the time to answer all my questions. More

by ritaatbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Had a 9 o'clock appointment for oil change and it took an hour and half. More

by partain46
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Typically easy to schedule an appointment. Everyone was friendly. They did run a little behind but I did not have to wait more than one hour. They kept me updated on the progress with my car. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Great customer service. Quick turn around, technician and service manager explain the issue with vehicle More

by jramos6522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Chris Schaffer
June 10, 2025

Unhelpful and not informational. The employees didn't seem educated in mechanics. They did however take me 15 minutes earlier than my appointment. More

by timmaster09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Routen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cy Sisson
2.0
This rating includes all reviews, with more weight given to recent reviews.
1
...