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Tony Volkswagen

Waipahu, HI

4.7
275 Reviews
Call Dealership (808) 680-7170
View Awards

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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275 Reviews of Tony Volkswagen

November 20, 2023

I usually have to wait at least an hour and a half to have my car serviced here. Once I waited two hours to be told nothing had been done. The last time I was there it took three and a half hours to have More

by suzannedenigris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanani Abiley, Wendi Milisits, Keoki Freedle
Report | Print
Dec 02, 2023 -

Tony Volkswagen responded

Aloha Suzannedenigris, Thank you very much for taking the time to let us know about your recent experience. Our guests are important to us and we want to learn how to improve. We have forwarded your response to our Service Manager, Wendi Milisits who has since been in contact with you. Should you have any further questions or concerns that you would like to discuss, feel free to reach out to her at (808)680-7187 at your earliest convenience. Mahalo, Tony Volkswagen

Helpful
November 15, 2023

Celes was very friendly and helpful. Gave my family and I a very good deal and a vehicle that we really love. I recommend coming to this dealership More

by lcrodriguez711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Speizer, Celes Alcantara, Kimberly Wilson
Report | Print
Nov 18, 2023 -

Tony Volkswagen responded

Aloha lcrodriguez711, Thank you very much for taking the time to leave us this awesome review. Your positive feedback and recommendation truly means a lot to our team, and we are happy to hear that you had an enjoyable experience here with us! Mahalo, Tony Volkswagen

Nov 19, 2023 -

lcrodriguez711 responded

Had a very easy and smooth process purchasing my first vehicle. The staff was very helpful and friendly and I would highly recommend going to this dealership

Helpful
November 14, 2023

The lease department and their salesman named Jon Nishimura are excellent! We have leased 3 VW's in 4 months More

by Atlas3x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Nishimura, Kimberly Wilson, Miles Suguitan
Report | Print
Nov 21, 2023 -

Tony Volkswagen responded

Aloha Atlas3x, Thank you so much for taking the time to leave us this awesome review. Your kind words and continued loyalty truly mean a lot to us, and we are happy to hear that you had another excellent experience with our team! Mahalo, Tony Volkswagen

Helpful
November 13, 2023

Scheduling appointment was uneventful. All associates were pleasant, polite, friendly and courteous. Service was timely. More

by eakealoha13
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laura Soares-Ebinger, Keoki Freedle
Report | Print
Nov 15, 2023 -

Tony Volkswagen responded

Aloha Eakealoha13, Thank you very much for leaving us your positive comments. Your feedback means a lot to our team, as we work hard to take care of our guests. We are happy to hear that you had a pleasant experience, and we look forward to being of service to you again next time! Mahalo, Tony Volkswagen

Helpful
November 10, 2023

Quality cars, great inventory, amazing sales team, super management, excellent customer care, quick timely candid responses to everything in the new car buying process. More

by belekanicht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeb Sheppard, Gregory Jackson, James Kawata, Eli Abordo, Allen Diethrich, Kriselle Orpiano
Report | Print
Nov 15, 2023 -

Tony Volkswagen responded

Aloha Belekanicht, Thank you very much for taking the time to leave us this amazing review. Your positive feedback truly means a lot to our team, as we always strive to provide the best service to our guests. We are happy to hear that you were satisfied with your experience, and we look forward to seeing you again next time! Mahalo, Tony Volkswagen

Helpful
November 06, 2023

Great maintenance team. Courteous customer service staff. Reliable and timely service. Free car wash when they are done! More

by ryan.helbick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley, Wendi Milisits
Report | Print
Nov 08, 2023 -

Tony Volkswagen responded

Aloha Ryan, Thank you so much for taking the time to leave us this nice review. Your positive feedback truly means a lot to our team, as we always strive to provide nothing but the best service to our guests! Mahalo, Tony Volkswagen

Helpful
November 03, 2023

Didn't try and pressure me into buying stuff when I made it clear I wasn't going to spend any more money More

by 6tln46tjw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Speizer, Miles Suguitan
Report | Print
Nov 07, 2023 -

Tony Volkswagen responded

Aloha 6tln46tjw, Thank you very much for taking the time to leave us your feedback. Our guests are important to us and our team strives to provide only the best service possible. We really appreciate the 5-star rating, and we look forward to seeing you again next time! Mahalo, Tony Volkswagen

Helpful
November 01, 2023

The staff is what brings me back time after time. They always take care of me and my car. More

by geiger97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Nishimura , Kanani Abiley, Wendi Milisits, Keoki Freedle
Report | Print
Nov 04, 2023 -

Tony Volkswagen responded

Aloha Geiger97, Thank you so much for your kind words and continued loyalty. Our guests are our priority, and we are happy to hear that you were once again satisfied with your visit. We look forward to seeing you again next time! Mahalo, Tony Volkswagen

Helpful
October 30, 2023

Honest and helpful. Recommended only what was needed and nothing extra. Did a good job in a timely manner More

by Riveinmyveins808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Soares-Ebinger
Report | Print
Nov 01, 2023 -

Tony Volkswagen responded

Aloha Riveinmyveins808, We really appreciate you taking the time to leave us this nice review. As always, our team strives to provide only the best service to our guests, and we are happy to know that you were pleased with your experience! Mahalo, Tony Volkswagen

Helpful
October 12, 2023

Tommy is the best. Treats us like family. Makes the whole process simple and convenient. More

by chnishioka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Chun-Ming
Report | Print
Oct 17, 2023 -

Tony Volkswagen responded

Aloha Chnishioka, Thank you so much for leaving us this nice review. As always, our team works hard to provide only the best service to our guests, and we are happy to hear that you had such a smooth process here with us. We look forward to being of service to you again in the future! Mahalo, Tony Volkswagen

Helpful
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