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Torrington Ford
Torrington, CT
23 Reviews
Welcome to Torrington Ford, proudly serving Torrington, CT, and surrounding areas since May 2020. Backed by over 45 years of automotive experience, our dealership is built on a foundation of community trust, family values, and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 23 reviews
July 07, 2026
Jennifer and staff are fantastic! My truck is something I need every day for work. They make sure that everything is good to go before I leave. My truck is something I need every day for work. They make sure that everything is good to go before I leave. More
by PADROZ3
Verified Customer
June 30, 2026
We had a very pleasant experience buying at Torrington Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford. Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford. More
by aclatimore
Employees Worked With
June 29, 2026
Excellent customer service. The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's needed, done well and on a timely basis. They treat us like family. We are fortunate to have them near by. More
by MARY_MADISON99
June 25, 2026
very transparent, friendly customer service , from the service writers , to the sales staff, always willing to help service writers , to the sales staff, always willing to help More
by badmoto
Employees Worked With
June 03, 2026
professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts. staff goes above what I think is required whether it's the service personal or parts. More
by tom@certifiedus.net
Employees Worked With
June 01, 2026
Professional staff , work performed on time, workmanship excellent, final price matched estimate, good communication skills Thanks excellent, final price matched estimate, good communication skills Thanks More
by northwestbuilderltd
May 28, 2026
I always have a great experience at Torrington Ford. The staff is friendly and helpful. Service is excellent and the wait for my truck is not to long. Thank you The staff is friendly and helpful. Service is excellent and the wait for my truck is not to long. Thank you More
by tomhuntley11
May 27, 2026
Torrington Ford did an excellent job doing routine maintenance on our F150. The service was performed quicker than anticipated. maintenance on our F150. The service was performed quicker than anticipated. More
by mark
Employees Worked With
February 24, 2023
I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon. More
by Kenbarnum
Employees Worked With
Bob Nichols
August 14, 2022
Salesman was great but I would rate the dealer 0 stars if I could. Dealer practices deception, we agreed on a price and a deposit was made on the vehicle. The next day the owner told the salesman the car I could. Dealer practices deception, we agreed on a price and a deposit was made on the vehicle. The next day the owner told the salesman the car was being marked up $3000 over asking price because I wouldn't come in to their service center due to me being out of state..... The only consistent maintenance for an electric vehicle is rotation of tires or alignment. Website states we only sell msrp but they are like almost every other dealer right now that charges over msrp. More
by Makaveli007
Employees Worked With
Rich Perry
