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Torrington Ford

Torrington, CT

5.0
25 Reviews
Welcome to Torrington Ford, proudly serving Torrington, CT, and surrounding areas since May 2020. Backed by over 45 years of automotive experience, our dealership is built on a foundation of community trust, family values, and customer satisfaction.
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1350 East Main Street

Torrington, CT

06790

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Showing 25 reviews

August 13, 2026

Incredible service reps that make the difference, they are always polite and professional . Thank you for your attention to detail More

by HVALENTINWINDOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Torrington Ford responded

Hearing that our attention to detail and courteous service made a difference means a lot to our service team. We’re pleased we could give your Ford F-350 the thorough care it deserves.

August 07, 2026

I’ve been coming here for years with several different vehicles. They really do take care of you and your vehicle. More

by 6ernies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Torrington Ford responded

After years of trusting us with multiple vehicles, hearing that you feel well cared for means a great deal. Our service department appreciates your loyalty and looks forward to caring for your Ford Expedition again.

July 07, 2026

Jennifer and staff are fantastic! My truck is something I need every day for work. They make sure that everything is good to go before I leave. More

by PADROZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Torrington Ford responded

Thanks for sharing your experience. We’re glad Jennifer and our team made sure your Ford was ready for your daily work. We look forward to supporting you with future service.

June 30, 2026

We had a very pleasant experience buying at Torrington Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford. More

by aclatimore
Recommend Dealer
Yes
Employees Worked With
Spencer Fappiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Torrington Ford responded

We appreciate you sharing your experience. We’re pleased Spencer made buying your used Ford Bronco Sport so smooth and hope you enjoy all the adventures ahead!

June 29, 2026

Excellent customer service. The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's More

by MARY_MADISON99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Torrington Ford responded

We’re happy to learn that our friendly and knowledgeable approach stood out during your Ford F-150 service. Our mechanics focus on completing exactly the work needed with care and efficiency. We’re honored you feel like part of our service family and appreciate having you nearby.

June 25, 2026

very transparent, friendly customer service , from the service writers , to the sales staff, always willing to help More

by badmoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hotchkiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dayna Ingraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Torrington Ford responded

Thank you for highlighting our service writers and sales staff’s transparent and friendly approach. We’re glad they could assist with your Jeep Wrangler Unlimited. We look forward to assisting you again.

June 03, 2026

professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts. More

by tom@certifiedus.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hotchkiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Torrington Ford responded

It’s wonderful to hear you enjoyed a professional, friendly atmosphere. We’re glad our service and parts teams went beyond what you expected. We look forward to supporting your Ford again soon.

June 01, 2026

Professional staff , work performed on time, workmanship excellent, final price matched estimate, good communication skills Thanks More

by northwestbuilderltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Torrington Ford responded

It’s great to know our team provided professional service on your Lincoln MKC, with timely work and excellent workmanship. We’re glad the final price aligned with our estimate and that our communication was clear. Thank you for trusting us with your vehicle.

May 28, 2026

I always have a great experience at Torrington Ford. The staff is friendly and helpful. Service is excellent and the wait for my truck is not to long. Thank you More

by tomhuntley11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Skibisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Torrington Ford responded

Thank you for sharing your experience with us. We’re glad our team made your Ford F-150 service friendly and efficient, and that your wait was brief. We appreciate your continued trust and look forward to helping you again.

May 27, 2026

Torrington Ford did an excellent job doing routine maintenance on our F150. The service was performed quicker than anticipated. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Torrington Ford responded

Thank you for trusting us with your Ford F-150 maintenance. We’re pleased the routine work was completed faster than you anticipated.

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