Back

Torrington Hyundai

Torrington, CT

4.0
225 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
Contact Dealership

1446 E Main St

Torrington, CT

06790

Directions

By Type

Showing 225 reviews

March 02, 2026

They do good work but waiting an hour and 45 min for an oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. More

by allyson.wicander
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Torrington Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Allyson, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

March 02, 2026

People are nice and the waiting area is accommodating. I simply felt that my most recent experience I was being oversold on recommended services which had not happened previously. More

by djurasek023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 02, 2026 -

Torrington Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Alfano jon@torringtonhyundai.com President

March 01, 2026

They were great and helpful ! !!! Would recommend to anyone that needs a new car gratefull More

by chuckwnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Torrington Hyundai responded

It’s wonderful to hear our team made your Hyundai Santa Fe purchase smooth and helpful. Thank you for recommending us to anyone searching for a new car. We appreciate your kind feedback and look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

February 26, 2026

We had a very nice experience from when we stepped in the door at the dealership until we left. Jordan.Delayo the salesman showed us the cars we were interested in. We went for test drives. He answered all o More

by loandrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Torrington Hyundai responded

We’re so glad you felt comfortable from your first visit through both your Hyundai Santa Fe and Elantra purchases. Jordan and Mike enjoyed guiding you, answering your questions, and making each step clear and stress-free. We appreciate your trust and look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

February 25, 2026

I've gotten the last 2 vehicles from them. I plan on purchasing another one. More

by Vwemt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Torrington Hyundai responded

Thank you so much for your review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jon Alfano President jon@torringtonhyundai.com

February 25, 2026

Wasn’t really concerned about good customer care. Will not return for any services except recalls More

by denisevanduyne50
Recommend Dealer
No
Employees Worked With
Service
Mar 01, 2026 -

Torrington Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message. I would love the opportunity to get more details to see if we can turn this situation around for you. Jon Alfano President jon@torringtonhyundai.com

February 24, 2026

What a fun day. Did not wake up, thinking I was going to buy a brand new car. I have been wanting the Hyundai Santa Cruz for the past two years. I was more than exci More

by woody0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Torrington Hyundai responded

We appreciate you sharing your five-star experience. It’s great our team provided a calm atmosphere and simplified the lease transfer to your Hyundai. Enjoy your new ride, and let us know if you need anything else. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

The service department fit me in on Saturday even though my appt was for Monday to help me beat the storm on Monday. The personnel have always been great to work with. Love that they do system checks. More

by obalihoppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2026 -

Torrington Hyundai responded

We’re delighted we could fit you in on Saturday so you could stay ahead of the storm. It’s great to know our Hyundai service team has been consistently helpful and that you appreciate the system checks. We’re here whenever you need us. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

Excellent service. I stayed until service was completed. Snacks and coffee were available and comfortable waiting area. More

by julie.gargiulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret who checked me in and out.
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for letting us know about your experience. We’re glad the snacks, coffee, and comfortable seating made your service wait more enjoyable. We appreciate you choosing Hyundai and look forward to helping you again. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

They were great and kept me informed on everything. Garrett was great at letting me know whatcwas goin on More

by janet.b1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for the five-star review. We’re glad our team kept you informed throughout your Hyundai Tucson service. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

...
6
...