Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Torrington Toyota
Torrington, CT
466 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 466 reviews
January 14, 2020
Always a great service and buying experience. We have never had a bad service or sales experience at Torrington Toyota. A fine product should always be backed up by first rate service, which it is We have never had a bad service or sales experience at Torrington Toyota. A fine product should always be backed up by first rate service, which it is at this dealership. Considerate, friendly, helpful, and never not straight forward in their professionalism. More
by good.food.farm
Employees Worked With
Nick Urso,Vance Williams
Helpful January 12, 2020
The staff was exceptional!! I work for a company that focuses on Elevating Human Connection and raising the bar in customer satisfaction... Torrington Toyota by far raises the bar in customer experience focuses on Elevating Human Connection and raising the bar in customer satisfaction... Torrington Toyota by far raises the bar in customer experience and satisfaction in the car sales industry. I was warmly welcomed, every question I had was answered, and the staff was very friendly as well as professional. I had the pleasure of working with Gil and David who were phenomenal. I am forever a customer. Kimiko More
by KimikoMorris
January 07, 2020
All service team are friendly and professionals when it comes to customer service at Torrington Toyota.Very satisfied with the level of service they provided. comes to customer service at Torrington Toyota.Very satisfied with the level of service they provided. More
by darekayoub
Employees Worked With
Other Employees :
All service team
January 04, 2020
This morning I was assisted by Corey. He explained what services were to be completed and kept me informed throughout the process. Great experience today👍🏾. services were to be completed and kept me informed throughout the process. Great experience today👍🏾. More
by Karenz
December 27, 2019
Vance and Corey in service are great! No pressure only sell what you need 😜 we love our Toyota and they keep in running great. I will and have bought many Toyota vehicles sell what you need 😜 we love our Toyota and they keep in running great. I will and have bought many Toyota vehicles More
by dz335
December 20, 2019
consistently the best customer service which is why, after 2 years, I continue to drive an hour for service. Friendly staff, they don’t try to sell what you don’t need. after 2 years, I continue to drive an hour for service. Friendly staff, they don’t try to sell what you don’t need. More
by Just me
December 17, 2019
Highly recommend this dealership! This was the best car buying experience I have ever had! They are an amazing group of people. No pressure, no intimidation no bs, they were respectful This was the best car buying experience I have ever had! They are an amazing group of people. No pressure, no intimidation no bs, they were respectful and honest. If they didn't have an answer to a question they found out..Everyone I dealt with went out of their way to help me, I truly felt valued. I was so impressed with Dave's knowledge and ethics, listening to his employees comments about him spoke volumes. They know how to do this right! I am looking forward to working with them for a very long time. More
by lorrainecoty
December 15, 2019
great service, nice people, they make you feel like a friend Gil was my sales person. He was friendly, down to earth, and sincere. He went above and beyond to help me. Even saw me on a Sunday!!!! Gil was my sales person. He was friendly, down to earth, and sincere. He went above and beyond to help me. Even saw me on a Sunday!!!! More
by TomA
December 12, 2019
Love this dealership! Always pleasant employees and on time service when we bring our Toyota in ! Great deals on all vehicles- no pushy salesmen, very knowledgeable and spend the time to go over every asp time service when we bring our Toyota in ! Great deals on all vehicles- no pushy salesmen, very knowledgeable and spend the time to go over every aspect of your new vehicle!!! More
by shirleygirly
Employees Worked With
December 10, 2019
Toyota FJ service First I spoke with Chris H. who runs the Body Shop. He offered advice for my questions very honestly. He has become a good friend as well since we are First I spoke with Chris H. who runs the Body Shop. He offered advice for my questions very honestly. He has become a good friend as well since we are both fond of FJ's. Then I had my vehicle serviced speaking with Joe B. Just in for an oil change. Very friendly, courteous and thorough. The mechanic found a mouse nest in the cabin filter and blower. Joe explained what would be needed and the cost to make such repairs. I of course opted for repair. While waiting, Torrington Toyota salesman Randy Klonowski stopped to say hello. I have dealt with Randy on two purchases and have always been completely satisfied and enjoyed our conversation. Lastly, I was in and out quickly, for a reasonable cost and got to see some old friends. Thanks to all. I highly recommend Torrington Toyota. Bob D. More
by Bob
