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Torrington Toyota
Torrington, CT
458 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 458 reviews
November 25, 2023
Great no complaints fast well done explain all necessary needs no pressure clean area to wait with smiley faces needs no pressure clean area to wait with smiley faces More
by tahamzy
Helpful November 21, 2023
Been doing business with Torrington Toyota for 30 years. Toyota is the best. Dealer is the best in region. Toyota is the best. Dealer is the best in region. More
by james2495
Employees Worked With
October 31, 2023
Excellent service, made me feel like family. The salesperson took extra time to explain all the cars functions. Paperwork was prepared fast and went over it in detail with me. Great professional The salesperson took extra time to explain all the cars functions. Paperwork was prepared fast and went over it in detail with me. Great professionals. More
by Hamketsuka13
October 25, 2023
Pulled the old bait and switch! Listed a truck online for a certain number then after I make contact and physically drive 1 hr to dealership they tell me price was listed wrong. Sta Listed a truck online for a certain number then after I make contact and physically drive 1 hr to dealership they tell me price was listed wrong. Stay away on recommendation scale! More
by acclimate
Employees Worked With
September 30, 2023
Gil is amazing, very honest and straightforward, never pushy. We have never experienced such a car salesperson before. Gil took time to teach us about our new vehicle and had it cleaned and detailed befor pushy. We have never experienced such a car salesperson before. Gil took time to teach us about our new vehicle and had it cleaned and detailed before we left. We drove all the way from New York. Will definitely recommend your company to our friends. Keep up the good work. More
by Jonel
Employees Worked With
September 15, 2023
The process at Torrington Toyota couldn't have been easier. Drove 90+ minutes from NY and it was well worth the trip! They had access to a Prius I couldn't find anywhere. The car came in when Gil Zolla easier. Drove 90+ minutes from NY and it was well worth the trip! They had access to a Prius I couldn't find anywhere. The car came in when Gil Zollarcoffer said it would. Every aspect of my experience was uncomplicated. Everyone I interacted with treated me like a VIP. A+.....without reservations. Thank you guys:) More
by ascohenpsyd
Employees Worked With
Other Employees :
I'm sorry. I didn't get the finance person's name. He is lovely.
September 12, 2023
I’ve been coming to Torrington Toyota for several years and have always been treated with respect. and have always been treated with respect. More
by Dmweingart
September 11, 2023
Gil Zollarcoffer along with the remaining team were very excellent with efficiency and honesty. All vehicle information was explained in full detailed with effectiveness. Unable to find one negative comment excellent with efficiency and honesty. All vehicle information was explained in full detailed with effectiveness. Unable to find one negative comment I can say about this dealership. I have purchase Vehicles over the years and this Toyota dealership have superseded them all. Totally satisfied with Gil Zollarcoffer and the remaining team as well. This dealership will be my first consideration when purchasing another vehicle. More
by zdrew37
September 04, 2023
If I could give 10 stars, I would! I called this dealership (1.5 hours away from me) and another (.75 minutes away) to see if they had 2 specific cars that I could test drive. The one I called this dealership (1.5 hours away from me) and another (.75 minutes away) to see if they had 2 specific cars that I could test drive. The one closer was not very friendly. So, I called Torrington Toyota and Tee was genuine and engaging immediately so I scheduled time with him to come in. I ended up test driving three cars and one two times! Tee (Tarek) and Gil provided exceptional customer service from beginning to end. They were accommodating, patient and respectful. The owner was there as well and the three of them were just the nicest people! My mom was with me and when we left she said she wished we could buy a car from them to give them our business. They were that good! I am glad I chose to drive to their dealership even though it was much farther because I had the best experience with a dealership team. You all are the BEST! Thank you so much for helping me check out those cars. I ended up getting a used car through a private sale but would have loved to go to them to service my car. More
by peoulakhana
