Just picked up our new 2018 Highlander XLE AWD today, August 1st, 2018. I bought my first new car in 1966 and I've had more than I can count so Ive had a lot of experience with car dealers. This is our second car from this dealership so its obvious we are satisfied customers. From service to parts to sales it doesnt get any better than this. You never feel pushed or pressured to make a decision and their product knowledge is 100%, even on obscure minute details. I like that. We dealt with Randy Klonowski and Danny, the sales Mgr. I wish I could give them 10 stars as they deserve every one of them. If you are reading reviews to decide where to go for your next car, stop right here and go to Torrington Toyota. You can search all over and wont find a better place, honest, patient, knowledgeable, trustworthy. Thanks Randy and Danny. See you next time.