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Torrington Toyota

Torrington, CT

4.9
466 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 466 reviews

December 05, 2019

Great service and people. Routine maintenance today done professionally and timely as usual.What is unusual is how nicely we are greeted by Van Williams every time we come to More

by Rpoodiack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van williams
Dec 09, 2019 -

Torrington Toyota responded

Thank you Mr. and Mrs. Poodiack we are very glad that you had such great experience with your service here at Torrington Toyota our assistant service manager Vance will be delighted ! We would like thank you again for choosing Torrington Toyota we look forward to see the two of you again in the future.

December 03, 2019

car purchase We have been pleased with previous Toyotas and came to this dealer for the first time, very nice experience and are happy with our purchase More

by amkordas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Torrington Toyota responded

Thank you Amkordas, for leaving us this 5 star review, we appreciate all your kind words. Our salesman Larry will be excited to know that you were satisfied with his customer service and especially with your purchase. We are glad that we had the chance to earn your business and can't wait to see you at your first vehicle service.

December 01, 2019

Best Toyota dealer in CT I've had nothing but prompt, courteous service from Torrington Toyota. I don't trust my Rav4 to just anyone. I know the work done is done right. These More

by Cyndela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Williams
December 01, 2019

Saved Money Our salesman Larry was really helpful and we saved money on the price of our new truck and got a much better trade in value on our old vehicle from D More

by mando
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Torrington Toyota responded

Thank you Mando, any time we can save our customer money, we will ! We want your experience at Torrington Toyota to be a memorable one. Thank you for taking the time to write us we know how busy life can get, so again thank you, enjoy your vehicle.

November 28, 2019

We purchased a used vehicle from Torrington Toyota earlier this year. When the vehicle was involved in an accident and needed to be replaced we decided to go new this time around. There was no debatin More

by ashley9918
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service
Nov 29, 2019 -

Torrington Toyota responded

Ashley, that was such an unfortunate event but we are glad that you are okay and kept us in mind. We strive for complete customer satisfaction and we are so glad to hear that we are hitting our mark. So we would like to thank you, for trusting us and taking the time to write us this amazing review we hope you are enjoying you New vehicle and can't wait to see you at your first vehicle service which will be done by one of our Toyota certified technicians.

November 18, 2019

First rate accommodations I had a problem with my Toyota Camry brake system. I dropped into the service center There was immediate response listening to my explanation of Squi More

by Jmradocchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were great!
Nov 19, 2019 -

Torrington Toyota responded

Thank you J, for writing us this great review our service staff will be delighted to read it. We are to glad hear that our Torrington Toyota team was able to get you right in and take care of your brakes. we love to hear about our customers experiences, which helps us continuously improve our service. We hope to see you again in the future at your next scheduled vehicle service appointment.

November 08, 2019

I recently had a 10K service on my leased RAV4, the service department associates were courteous, and efficient. I was told the experience would take about an hour, which was accurate, there was coffee More

by Jones
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams 10/10
Nov 11, 2019 -

Torrington Toyota responded

You are quite welcome, we appreciate your patience while we serviced your Rav4. We hope you are enjoying the vehicle and the lease aspect of it. Thank you for enjoying our amenities while you waited as well. We are looking forward to seeing you at your next service appointment!

November 07, 2019

Great service, great dealership I have purchased 3 vehicles from them and have always gotten great service as well as a reasonable price. Tee is a great salesman to deal with and I a More

by MarkC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Torrington Toyota responded

Hello Mark, We are so appreciative of your loyalty, and we love hearing that you are satisfied with each purchase enough to keep returning for your next. Thank you for your kind compliments to Torrington Toyota's Service Department as well! Looking forward to assisting you with your future automotive needs!

November 06, 2019

I have purchased 2 cars from this dealership and continue to bring my car back here for maintenance. Each time I go in, the staff is friendly and helpful and always answer any questions I have. They always g More

by Rachel M
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Torrington Toyota responded

Hi Rachel! Thank you for your kind words for the staff at Torrington Toyota, and we are ecstatic to hear that you have a wonderful experience each and every time! Thank you for your repeat business, and if you happen to have a question that just pops into your head, feel free to give us a call too, we're there when you need us! (860) 482-9496.

November 04, 2019

Just purchased 2020 Tacoma and it was the easiest sales transaction ever. My salesman Tee was the best very knowledgeable and pleasant. Getting a good price topped off the experience. More

by Tomtang
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Torrington Toyota responded

Hi there! Congratulations once again on your amazing new 2020 Toyota Tacoma! We are so glad that you've had such a smooth going experience with us, purchasing the truck. We hope that our easy going process and atmosphere inspires you to continue growing with us! Thanks again.

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